Just activated a new Pre-Paid SIM on an AT&T iPhone 11, previously used on a post-paid plan. I have wireless data, can make calls and send texts, but I can't receive calls or texts. When someone calls the number they get one ring back, then get a message saying the account has a mailbox that has

How do I change text alerts to a sound, instead of vibration for my husband's new phone. He is not happy with this.

My Apple TV will not let me into Max. Had HBO max previously. What do I need to do?

I am not getting alerts on my. Homepage for voicemails. Consequently I don’t know I have one unless I check every so often. I am getting them for text messages but not voicemails. Apple tells me it is an issue with my wireless provider and I need to get the fix from them.

hello, I'm hoping u can help me. i have been trying to block a couple of people that are and cont. to harass both (Edited per community guidelines)ually my wife via my laptop and not the device is this poss.

How can notifications be stopped in the AA mobile app? If a configuration does not exist, ATT needs to take this request to their developers and create the configuration and update their app. 

I will be in the philippines for a week but my kids will be in the united states. Will I still be able to use secure family to track my kids using WIFI if my ATT doesn't work where I'm going?

I bought the galaxy Watch 5 last month and have been having issues ever since. The watch notification it set to vibrate but when I get texts/calls it doesn't vibrate. Does this happen to anyone else?

Hi I have the 2gb fiber and I am planning to buy the TP-Link Tri-Band BE19000 WiFi 7 Router (Archer BE800). Can I replace the Courant modem from ATT that I have with this? Can I connect the fiber cable behind on TP-link cause has port for that.  Thanks

I have an FWA gateway that is a few years old. Does AT&T ever offer upgrades for better WiFi coverage and WiFi6?

My order keeps getting canceled and chat support has been no help in explaining why or what to do. I've placed the order twice now. I get an email saying “Your order's in the works we’ll send you an email or text when your order is ready.” The next day around when the store is set to open I check fo

Does the AT&T Active Armor app have to be open in the background in order for it to function continuously? Or can it be closed and still function?

So one of my lines (not my line) is eligible for upgrade... I wanna use that line upgrade for my current line.. but I just learned that iphone 14 has esims and will automatically activate to that line that was upgraded... Is it possible for me to use it on my line or no??kinda confused...

I have been redirected to the "Find out how to return" page, but it doesn't give me and address to mail the equipment. Where do I find this information?

How do I get a copy of the transfer of billing responsibility terms and conditions? I accepted a TOBR a year ago and a dispute has come up about the phone. I spent an hour talking to the corporate loyalty department but they were unable to pull it up.

Hi, I have two numbers in my family plan, now we are on the vacation, we do not need to use the numbers until August 16, so I would like to cancel the service for two and half months, but I want to keep the numbers. Then I would reactive the service when I back to America at August 16.

Recently - (in last few months) I have instances where emails from a computer generated system (such as QuikBooks Invoicing or Adobe PDF Sign documents) never make it through to my att.net email address. I have them sent to my Yahoo.com address and then forward to myself (and they go through just fi

I’m currently outside of the US, and today when I was paying my wireless bill, I found that I’m charged four times for the international day pass. The problem is I didn’t get any notifications for this except for the first time, and I didn’t even turn on my cellular data, or make a phone call or se

Hello, I need help. I bought an ATT carrier locked phone from eBay. I tried to unlock this phone, but I received an email saying 'This device is flagged for fraud'. I asked eBay seller about this issue, and he claims that seller himself used it shortly and that it is a phone with clean IMEI. Is ther

My DSL service with AT&T will be phased out soon and I'll have to decide on Fiber and what speed to go with.  I currently have DSL Extreme 6.0 which is an old account rated at 6.0 Mbps.  Fiber has just become available in my neighborhood; the lowest speed available with AT&T