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Can't get new service at an apartment because the previous tenant never canceled account

Subject says it all and the phone rep's advice for me personally to get in touch with the previous tenant is laughably stupid. Heck, this entire policy is laughably stupid. The physical human being at the address should trump an entry in a database every time with no exception. What if the tenant is

Questions

 • AT&T Fiber Ordering

43

6

0

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New Account Open $200 Reward

I moved to a new house in August and opened fiber online. They said they would give you a $200 reward on the initial contract. However, the $200 reward cannot be found on https://rewardcenter.att.com. where can i check this?

Questions

 • AT&T Fiber Ordering

1.1K

6

AT&T website says fiber is not available at my address, but it's available at other houses on my road

AT&T recently installed fiber cable down the highway on which I live. I've been checking my address to see if it's available, but it's always said not available, the only thing I could get is fixed wireless (which is what I currently have). There's no option to order fiber. But a couple of weeks

Questions

 • AT&T Fiber Ordering

60

4

0

AT&T Fiber lines have been buried in our neighborhood for over a month, and no one on our street is able to order fiber, or get updates.

Because of personal info I cannot share the street address, but I am at a loss of what to do. Our neighborhood is a new development, with our particular street having closed on more than 8 houses so far, with many more to come in the next few months. Just before we moved in, an AT&T contracto

Questions

 • AT&T Fiber Ordering

46

1

0

Fiber installed in neighborhood, when will it become active

Over the summer we had utilities installers laying ATT fiber. There were signs up for it in many yards, and they went through our yard.  I still can’t sign up for the service though, when will it be available for me to sign up?

Questions

 • AT&T Fiber Ordering

44

2

0

Need Fiber service Hendersonville, NC

We currently have service with optimum internet and they have been awful. Not the promised speeds and speed throttling is awful even with 300Mbps. We currently have ATT streaming for tv and want to bundle and get fiber internet in our area. I have heard they are moving in soon just wanted to see how

Questions

 • AT&T Fiber Ordering

49

4

0

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