So back in late 2019  AT&T started digging up all of our yards and worked all the way they the pandemic installing the fiber in my neighborhood. My house HAs the ATT flowerpot as the installer called it in my backyard. In early February of this year, a crew came to my house and said they needed to g

Fiber on the way ? Tech adding nodes to pfp at the entrance of my neighborhood. Currently only dsl is available online. He said he was tasked to add 64 nodes to the box. 3/4 of my neighborhood has fiber ,only one portion according to the fcc maps doesn't (my portion)

We have two homes on our property. One has had fiber installed for several years. I'm trying to get it installed in the other home, but the online tool says fiber isn't available in my area. Based on similar posts it looks like an address validation must be completed, but the links posted no longer

My entire neighborhood is having issues with Mediacom cable internet, and it has been going on for over a month now. We currently do not have any other options for good internet out here.   When I check coverage maps, we are surrounded by fiber, but excludes our neighborhood.  

I am currently only able to get AT&T Internet Basic 5, and continues to have problems due to the age and condition of the copper. There is a new subdivision being built just to the south of me, and of course they have AT&T Fiber available. I would like to know when, or if, fiber facilities w

It's really terrible that what you sign up for and what you're promised you have to fight so hard to get. I signed up in June for fiber and it said I would get $150 giftcard. I added 2 additional codes for $50 each; all totalling $250. There was no problem getting the 2 $50 cards but I never receive

I ordered my Internet online in August when they offered a $100 reward and extra $50 reward using ACTNOW promo code. The lady I chatted with (Matylda) added the home bundle to it also. Mind you I didn't ask for the home bundle. I just wanted the rewards. At the end of the chat I specifically asked i

Hi there! I currently have Xfinity cable (coax) internet and I have just never been happy, especially with the extremely slow 35mbps upload speeds. I really like fiber, but it just isn’t available anywhere. I looked at the internet availability in my area with ATT, but it only shows as the 5G home i

I have wireless service from AT&T. I have received several offers over the years to sign up for other services in my area. Most recently, I received an offer for fiber internet with a rewards card incentive. I went online to look into it, and a chat window popped up, asking if I needed assistanc

Residents of Spokane, WA are forced to deal with the monopoly of Xfinity home internet services. PLEASE bring fiber internet to us! :)

A device I was supposed to recieve today was delivered to the wrong address and I can't determine where it was delivered

I think I get a piece of mail at least once a month in my mailbox at home saying sign up for AT&T fiber.  I can guarantee that pigs will be flying long before I ever get AT&T fiber or anything else AT&T for that matter.  I have called them and asked them a dozen times on their toll free numbers to s

I got a call in July from ATT indicating that my old internet service U-verse was being phased out and I would need to have ATT Fiber installed. I was told that the price would not change much. After undergoing a bad install that had a sales person show up, several techs and installers coming inside

Hello, My internet modem stopped working this morning. I called and the customer service person was very helpful and ordered me a new one. The problem I have is it can only be shipped (I can’t run to a store to pick it up) and won’t be here until Monday. I also can’t go out a purchase one to give m

My wife and I are moving out of state in two weeks and will be at our new home beginning November 9. We couldn't get ATT Fiber where are now but we could get it at the new house in the new state. When I try to sign up online, it seems (unless I'm wrong) that a self-install kit will be shipped and a

Hey there, I'm reaching out because I'm interested in getting AT&T Fiber Internet at my place, but it seems like there might be some confusion in the database. Here's the deal: part of my property is listed as available for AT&T Fiber Internet, which is great. However, where my house is loca

I just signed up fiber couple hours ago, and I forgot to apply a discount code at checkout. I tried to make a call to customer service. They said I will not be consider as a new customer when I cancelling service. Is there any way that I can still get the promotion?

Your awful “subcontractor” door-to-door sales (Edited per community guidelines) are stalking my neighborhood like feral jackals, even sniffing out people in their own back yards. I gather from multiple posts in this forum, that AT&T has been harassing people with their low-quality human subs for yea

Hello, I just moved from Illinois to Georgia, I lived in a small town and I had a very good signal, I moved to the city of Atlanta, and how is it possible that the only operator I have is ATT with one of the worst speeds since the 2000s 10mps is too slow, and for DSL, I call other operators and they

SpringNet is the contractor that laid all the new fiber lines in the neighborhood. SpringNet validated ATT would be the ISP. ATT doesn't show my new address as is a brand new subdivision and we are the first house being build. The excavator has the ground opened up as footings/walls are poured and