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Serviceability question

Hi! I've recently moved to an area with really tight internet options, I found whistleout.com who is apparently partnered with ATT and when I input my address to find any options, ATT fiber as well as wireless came up but when I go to the ATT site it shows that I'm not serviceable, can I get some ot

Questions

 • AT&T Fiber Ordering

15

1

0

Reward Caed

I misplaced the rewards card after receiving it. I just found it and see that it has expired.  Can anything be done to replace it?

Questions

 • AT&T Fiber Ordering

9

0

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Fiber availability at my address?

ATT fiber is available at every address around me but mine. I think I know what the issue is, but I've contacted ATT and they have not contacted me back about it. About 2 years ago we got a notice that ATT was installing fiber as well. I think the issue is we live on a 600ft private driveway. There

Questions

 • AT&T Fiber Ordering

18

1

0

NW Barry Road_New Development_AT&T Service Quote

I represent a developer in the Kansas City area who's putting in a new subdivision along NW Barry Road. Who can I talk with to get a design and pricing for AT&T to install fiber in our neighborhood?  

Questions

 • AT&T Fiber Ordering

21

2

0

No confirmation email

I bought fiber internet for my home and I haven’t received any confirmation email or anything and I can’t sign in please help

Questions

 • AT&T Fiber Ordering

15

1

0

Fiber next door, how can I ask AT&T if we can get it too

Hi! Fiber was installed in a set of condos that are less than a block away from our 8 unit condos. Seems like everyone around it has it, but it isn't available for us. Is there anywhere where I can ask AT&T if they can look into extending that line to our condos? They're so close that it seems l

Questions

 • AT&T Fiber Ordering

33

2

0

Not getting the promised rewards cards for AT&T fiber signup

Had trouble signing up online, as the system had trouble with the credit authorization. Called AT&T and signed up, and was assured that the same rewards ($150 reward card for signing up, $50 for immediate online signup, plus $75 for the ACTNOW promo) would be obtained by calling them 4-6 weeks a

Questions

 • AT&T Fiber Ordering

20

0

0

Closed

Upgrade to higher speed not working.

I have been dealing with Support for the past 8 days. Switching to Internet 1000 to Internet 2000. I have talked and chatted with at least 9 different individuals that all promise that my speed will be switched. Called support today and after 50 of phone conversation, I am been told that Intern

Questions

 • AT&T Fiber Ordering

55

11

0

Accepted Solution

AT&T Internet 300

Please respond to following questions: 1. is AT&T Internet 300 a true fiber connection? 2. for zip code 28412, what are “taxes and fees”? 3. how long does it for service activation after the order is placed?4. How long $55/month is guaranteed? thanks

Questions

 • AT&T Fiber Ordering

49

1

0

I live by an Amazon distribution center. why is internet not available at my home

I have a friend that live further from town that I do and she said she just kept bugging them about internet at her home and she finally got it. I live by a newly built Amazon building. How do they have internet across the street but I can't get it at my home.

Questions

 • AT&T Fiber Ordering

30

1

0

AT&T fiber internet

So I just ordered the AT&T fiber service. It stated it would send me an install date or something of that nature and then 1-2 days after that I’d receive the equipment. I haven’t even received an email of the order or a confirmation number. I have a wireless account with AT&T as well but I c

Questions

 • AT&T Fiber Ordering

43

1

0

Multiple addresses come up for the same house

Hello, Who can I contact to make address corrections so they can delete multiple addresses that comes up on AT&T.com and AT&T internal system. I live in a house which is a single story and there should be only one address for it but when I type in my address on AT&T.com, 4 addresses pul

Questions

 • AT&T Fiber Ordering

38

2

0

Dissappointed that I did not receive my AT &T gift card.

I switched from being a Spectrum customer for 20 years to AT &T internet. I signed up online because I was offered a $200 gift card for switching. I read all the fine print and signed up for the Fiber optic plan. I did this in August. I inquired about my gift card in October and was told I did n

Questions

 • AT&T Fiber Ordering

52

5

0

Accepted Solution

Service Available Yesterday - Not Today per ATT Website

Yesterday I wanted to order ATT Fiber in Santa Cruz, CA. I went to website, checked availability, and proceeded through the order process. Near the end, I cancelled because I could not get accurate information on taxes and fees on top of base rate. Got that info from a neighbor and went back today

Questions

 • AT&T Fiber Ordering

61

3

0

Att fiber not available for my address

Checked on att fiber for over 2 years now.. I have a neighbor lives less than 10 feet from me has fiber.. Neighbor across street has fiber !!!! whole road I live on has fiber but me … Called att several times unable to get a answer why fiber on telephone pole in my front road that goes to my neighbo

Questions

 • AT&T Fiber Ordering

65

2

0

New Homes on Entire Street need ATT Fiber Internet Activation

Hi Team, We have moved to new home where they have laid att fiber cables but our address is showing as "not serviceable". When ever we call customer care they will shift calls from one department to another but never gives definitive answer why our homes cant get the service. What can we do to ge

Questions

 • AT&T Fiber Ordering

48

6

0

Fiber Available Everywhere But My Address

Fiber is available to all of my next door neighbors. All of my neighbors that are on the street adjacent to my house. All of my neighbors on the street behind my house. It is still showing NOT available at my address. The fiber internet rep lives 4 houses down from me and said that he doesn’t even k

Questions

 • AT&T Fiber Ordering

147

13

0

Help911

I've been dealing with trying to get internet at my home for over a year now. My home is not a new home, it's been here for many years and I know for a fact that my neighbors have internet through at&t. I have to work from someone else home just to continue working for the company I work for whi

Questions

 • AT&T Fiber Ordering

40

1

0

need help ASAP getting address loaded into your system so that I can order service

hello, I have inquired almost a month ago about getting my new construction address loaded into the ATT system so that I can pay them for home Fiber internet service. I know for a fact that my next-door neighbor to my right side, has ATT Fiber service currently and my neighbor across the street

Questions

 • AT&T Fiber Ordering

83

12

0

Fiber, installation time?

Recently got fiber and I’m curious how long installs take.I’m on day 3 of my install and no communication from att or tech.Att says there working on the outside and will let me know when there done.Fiber line was brought to home on day 1 but the cable is just dangling from the roof of my house can a

Questions

 • AT&T Fiber Ordering

48

1

0

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