ATT shows that Fiber is not available at my address, but there is a big green ATT box in my backyard along the utility easement. Is this an ATT Fiber box and, if not, will ATT ever run Fiber to my address?

The box for the fiber connection to the houses around my house was not properly closed and move got into it and chewed up all the fiber connections. The neighbors and I have been waiting two days for a tech to come out and repair it.  When we’ve called each day, they just tell us that it will

Fiber is installed in the POP at the end of my driveway. Most of my neighbors are using AT&T Fiber. I have been trying to get Fiber installed at my house for a year now.  In fact, when a local AT&T Technician is in my neighborhood, if they see me, they always ask me why I have DSL and

When I signed up for ATT Fiber, I was promised $200 ATT Reward cards, I have not recieved them. How do I get them?

My internet was down and I contacted support over the phone for help. They asked me two questions for troubleshooting, (steps I had already completed: check cables, reset the gateway). The support agent then immediately decided I needed a new gateway and told me had ordered me one. An hour later, I

I am currently contemplating upgrading my home network to leverage AT&T’s 2 Gbps residential fiber service. Being a network technician with a setup that accommodates public-facing servers through Unifi hardware, I am eager to ensure the service can fully cater to my needs. I have outlined a seri

I live in Oklahoma City in a decent, but older neighborhood. The best internet connection I can get is 50mb. This is absolutely ridiculous. Can a representative please contact me about this?

Two or three months ago, ATT wired all the units in my apartment complex for fiber. After they installed it and came back again to check line quality, I assumed I was good to go.  But, the ATT website sill says it isn't available at my address.  The apartment said to contact ATT regarding

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I ordered 1 gig of Fiber internet back around August, around the 11th or so. I was told that a $150 gift card and an additional $50 gift card would be available to me, but only the $50 gift card appeared in my rewards. The $150 gift card was never shown in my rewards center and I've been constantly

I can’t believe AT&T hiking prices. They wouldn’t even match Spectrums far lower price. They really are dropping the ball these days. Can’t believe it. I’ve been with them a long time too

Hi I am a board memeber for An HOA in Florida and looking to add internet and tv to the entire community. Who can I reach out to I have been calling and unsuccessful

Hi I purchased a new construction house last week and had called AT&T to come over and install the router, the wiring and cables are all at the property already. However, the AT&T call service can't place an order for me, explaining that although the house shows up as valid, their technician

My city only has AT&T Fiber internet installed in certain locations up to 1gb. Where can I find information on the future plans to expand AT&T fiber internet in my city? Also, is there a place I can view a map of the current installation footprint in my city on where AT&T fiber internet

I hope this message finds you well. I've been experiencing a service interruption and reached out to the executive office team a couple of days ago. Bryan, who is the office president, was kind enough to assist me and mentioned that he had emailed the back end team to arrange a payment arrangement a

The AT & T Store customer service says Fiber isn't available for my area; however, on the phone, they say it's available. So which is true? If I've setup time with a technician is it going to work? Or are they going to say sorry it's not in your area? Is there anyone/anyway for AT & T to u

I live in McDonough, GA and have fiber directly across the street. I was told that they would never run on my side due to all the neighbors living on acreage. I have ATT cable but it rarely gets above 12mbps.  HELP!!!

Right now, I am on a Comcast plan but because I am not on a contract, the prices are very expensive, but I do not want to lock myself to a Comcast contract because I hate their customer service. I've been looking into ATT fiber prices and they are much more affordable than Comcast, even for much hig

I live in Acworth Georgia and I use to live about half a mile down the road and across the street about 3 years ago. The previous house has AT&T fiber but the current one does not. I have noticed that there is fiber coiled up right down the street from my house which i’m assuming is AT&T bec

We been living in Hempstead TX for the past 12 years and currently there had been a lot of growing developments of both housing and businesses in the area, we been having DSL at 18mps for the past few years and at this point having Fiber would be amazing and I've heard that some of these businesses