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ATT trade in rebate program is fraudulent scam

If you sign up for the trade in rebate they will never give you back you money. Tactics: They will never ship you the box to return. When you send the phone back with return reciept requested and have prrof of them having the phone, they will claim they do not have it They will

Questions

 • Wireless Account

14

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0

ATT trade in rebate program is a fraudulent scam

If you sign up for the trade in rebate they will never give you back you money. Tactics: They will never ship you the box to return. When you send the phone back with return reciept requested and have prrof of them having the phone, they will claim they do not have it They will

Questions

 • Wireless Account

41

1

0

Kids that take orders for new service are liars

AT&T has no accountability for their employees lying and cheating the customers. You get lied to and cheated by kids working from their homes saying anything they have to to get a sale or commission. But when you find out what they did and call in...NOBODY cares. Liars 100%

Questions

 • Wireless Account

21

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0

How to cancel a payment

I wanted to pay one month on the website. It only showed my balance and next month. I only wanted to pay one month. It took out payment for two months. How do I cancel the payment?

Questions

 • Wireless Account

16

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0

Why do I have a ATT business account?

I purchased a phone online for order pick up and activation. I was approved online right away and I thought that i would just go pick up my phone and walk out. Ended up spending 2 hours there and when the first my first bill was posted online I noticed they set me up with a business account. I did n

Questions

 • Wireless Account

18

1

0

Trade in issues

Its been 7 months now since I traded in a phone on my account and all I get from AT&T is excuses! No credit has been applied to my account and I would like to know how to file a complaint with the FCC.  Any help will be much appreciated!

Questions

 • Wireless Account

16

1

0

My personal email

Every time I log out of my email and try to log back in I get an AT&T error and I'm logged and told to log in again unless I'm using an app. I have to update/change my email each time. What is going on with your system? Why is this happening?

Questions

 • Wireless Account

27

1

0

Accepted Solution

Cancel AT&T Wireless from abroad

Hi all, From March to September I have been in the US and have used an AT&T Wireless Service. In September I went back home to Europe. When I bought this, the representative told me that to cancel this I should just stop Autopay. Well, I did this but I have been getting invoices. At first I t

Questions

 • Wireless Account

19

1

0

HBOMAX Subscription cannot be verified

Is anyone else having a problem with HBOMAX? I have the Unlimited plan that has it included.  Has worked no problem up until about a few days ago.  Wondering if it's a just me thing or everyone.  Thanks

Questions

 • Wireless Account

46

9

0

Invalid Access - Ipad 5th. No cellular data access

I have a "new to me" 5th generation Ipad. Carrier says AT&T. When I click on cellular data and manage AT&T account, I get the following error message. Invalid Access Please close the page and reopen View Account (USIM9991)

Questions

 • Wireless Account

16

1

0

$50 "Unlimited talk, text, and data plan from Walmart

I purchased the $50 unlimited plan from Walmart when I purchased my phone, also from Walmart

Questions

 • Wireless Account

31

3

0

ATT cannot be trusted

We were faithfully with T-Mobile for years before we moved to a neighborhood that only had ATT home internet. We signed up and were encouraged to switch to ATT for our cellular service. We told the saleswoman that we thought we owed on our T-Mobile phones, she “logged into our T-Mobile account” on h

Questions

 • Wireless Account

53

8

0

Accepted Solution

Official Solution

iPhone 14 pro max not transferring my number to esim

My new iPhone 14 pro max doesn’t wanna transfer my number to esim n my other phone sim got block

Questions

 • Wireless Account

152

1

0

Activating phone

I used my husband’s upgrade for my daughter’s line. When we activated it, she is receiving her calls and his. Now his phone is not connected to AT&T. How do I resolve this?

Questions

 • Wireless Account

20

1

0

Closed

Illegally Cancelled account

Please respond to my earlier message today. This is important AND urgent!!

Questions

 • Wireless Account

22

0

0

ATT not giving me promotions they promised

At the end of August as we were getting fiber installed an in home expert came as well. He told us our bill would be $90.51/month If we switched our 4 lines over and that we would get 4 gift cards in the amount if $250 each (1 for each line we switched over). Our bill is now $135 per month and he on

Questions

 • Wireless Account

29

3

0

Accepted Solution

How do you get help from the Fraud Department?

In August, my husband filled out a fraud claim for a phone that is attached to our account but does not belong to us. We have a number but have never received follow-up. I chatted with several ATT reps today - one told me that nothing could be done until I finished paying off the phone THAT I DO NOT

Questions

 • Wireless Account

34

1

0

Accepted Solution

Removing a line from my account

I was just curious on how I'd go about removing a line from my account

Questions

 • Wireless Account

30

1

0

Accepted Solution

Official Solution

ATT&T Fraud Department Unreachable

I had two phone lines added to my account at a Best Buy in a different state. I have tried repeatedly to speak with a representative from AT&T's fraud department with zero success. The only communication I receive from them is the automatic responses to the fraud inquiry forms I have sent in. Th

Questions

 • Wireless Account

112

8

0

Employee complaint

I was at the washington mo store to recieve our new phones from the trade in promotion. When the associate opened the phone out of the box it made a rather loud popping sound, he looked at us and assured me that it was normal functionality of the phone. Only to discover the hinge was defective. So i

Questions

 • Wireless Account

43

2

0

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