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Can't access free HBO under my plan

Same problem as everyone. I can't get to the HBO tile in my AT & T account.  If I attempt to log in using the HBO max it takes me to a Directv log in page.  Had Directv over 3 years ago and stopped it.  I see no linked accounts.  I had HBO max via a paid subscription and can

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28

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Hbo max signin using att as provider

I refreshed by hbomax app on my tv , when i try to sign on now using the provider icon ATT, it takes me to a directtv signon instead of my att account signon. Please help me. I can still bring up the HBOMax app on my tablet and on my other tv…..

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29

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HBOMaX subscription

What happened to my Lifetime subscription with HBOMAX . Why does it say cannot verify my subscription

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132

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HBO Max

In my notifications today, February 2, 2023, on AT&T website under My AT&T while paying my internet bill is says "You already have HBO Max" It's part of your current wireless plan, no strings attached! Then has a prompt to Start Streaming but when I follow the link it has an option to log-i

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234

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Same Issue Different Response

I was just told that ATT no longer owns HBO Max so we’re no longer getting it free via our ATT Fiber I-Net. Seems like everyone is getting different responses from ATT. What’s the truth, ATT????

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38

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Login with ATT for HBO issue

Hello there, I'm an ATT customer. I've recieved texts and emails informing me my ATT wireless account has HBO max included with it. When I follow the instructions, HBO Max asks me to sign in with Direct TV and not my wireless ATT account login information. My Direct TV account does not have HBO, my

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59

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HBO Max comes with my Internet 1000 account, but hbo "Can't verify my subscription.

I've followed the steps listed for Amazon Fire Stick. I've tried logging into HBO Max with both of our AT&T IDs. They both work for logging into AT&T but neither one works with HBO. What else can I try?  It seems like AT&T needs to somehow activate HBO for me.

Questions

184

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HBO Max subscription expired and looping to login page.

Hello, I have been trying to access my HBO Max account since upgrading my phone and wireless package. I've already confirmed HBO Max is included, and I've tried logging out of all devices and logging back in using the "provider" option. It keeps looping me back to the page where I have to select "ch

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144

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HBO Max sign in issue

We have HBO Max included with our cell phone plan. There are four devices/users on our plan.  I have setup HBO Max on a couple devices in our home with no problem.  My daughter (who is on the plan) tried to log in to HBO Max on her smart TV using our AT&T login info, but was getting a

Questions

655

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Unexpectedly-terminated HBO Max subscription (included w/ Fiber 1000)

I signed up for the Fiber Internet 1000 plan in Dec 2021, and had setup, accessed, and been enjoying the (included) HBO Max subscription for nearly a year. Then suddenly in November 2022, HBO no longer had any knowledge of my HBO Max subscription and thinks it's expired. My AT&T Fiber plan docum

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196

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Can't sign in on my TV

I'm trying to log into HBO Max on my TV, I go to hbomax.com/tvsignin and it tells me to enter the code from my TV, I enter the code, click sign in with a provider, select AT&T and I get the login screen. I enter my credentials, and I'm prompted to enter the code again. I enter the code and it t

Questions

988

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Can't login to HBOMAX on tv via provider

Hello, We have HBO max through our provider, AT&T. At least 1 TV in the house is already logged in as well as my laptop. When I try to use another TV to log in, I run into the following issue: 1. On hbo max on my TV, I click "sign in" 2. It tells me to sign in on my phone or computer using

Questions

639

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HBO max

When I try to sign in with my provider it says unable to verify your subscription. I have the unlimited plus package .

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51

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I have premium plan but HBO Max is saying I can't make an account through ATT

I have ATT Plus plan and I just found out that you can get HBO Max through ATT without having to pay. However, I got an error message when I attempted to create an HBO Max account through the "subscribe through my TV provider" option. After signing in with my login information, I got an error messag

Questions

154

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Problem signing in on PS5

Hello, Im having issues trying to log into hbo max on my Playstation 5. After entering the sign in code, selecting AT&T, and signing in with my login information, the screen goes white for a second then loops back to the sign in code prompt. I tried using both my iPhone and iPad along with clea

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171

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AT&T still owns majority of HBO Max

Looks like AT&T still owns majority of HBO Max . Why is is that if AT&T owns a majority of the media are they not bundling it at all anymore?

Questions

59

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Can I use my pre-existing HBO Max account on a Fire Stick?

I have tried Googling and searching this subreddit to no avail— I'm staying with my boyfriend for a few months and I wanted to watch HBO Max through my account on his Fire stick. But the only option the app gives me is "start free trial." Can I sign into an existing account?? He and I have literally

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46

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Accepted Solution

Official Solution

AT&T Fiber no longer HBO Max.

you live channels on DirecTV Stream? AT&T Fiber no longer HBO Max. You’re supposed to get the live channels too. 

Questions

597

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Accepted Solution

Official Solution

Have to change my password every time I login

Every time I try to log in to my At&t account online or through HBO max, I receive an error that the user ID and password are wrong. I have to change my password every time I want to sign in to HBO max online or app, or log in to pay my bills. I know the user ID and password are correct.

Questions

271

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Accepted Solution

Official Solution

Free HBO Max because I’m an AT&T customer?

I’m just trying to find out if I have a free HBO Max subscription as a result of having an AT&T Unlimited plan. I’ve tried calling multiple times. First attempt, you could hear the customer service (CS) agent joking and laughing with the others in the background (and they sounded like they were

Questions

18K

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