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I am getting the Can't Verify Your Subscription

I am trying to log in using Chrome browser on a mac book pro. I am signing in through the ATT provider using my phone number and password.  It worked fine yesterday and today Im getting the error.  My wife just signed in using the same method on her mac book pro and signed in just fine.&n

Questions

 • HBO Max Login & Installation

32

1

0

Accepted Solution

Official Solution

Can't get hbo max

I have unlimited elite and every time I try to sign in it says "hmm that doesn't seem to be the ID you used to sign up with. I only have 2 ID'S and neither work to sign in with

Questions

 • HBO Max Login & Installation

190

5

0

Accepted Solution

Official Solution

HBO Max access

I have access to HBO Max as part of my AT&T internet services (signed up 3 weeks ago). However, each time I try to activate HBO Max, I continue to get an error message saying that my account cannot be verified. My issue has been referred to tech support at HBO Max and they have yet to fix it. I

Questions

 • HBO Max Login & Installation

160

1

0

Accepted Solution

Official Solution

Stop HBO MAX texts.

I'm apart of a family group plan for At&t. I am not the sole account holder. I do not have the account ID or password. Nor do I want it. I already have HBO Max. I've gotten one text a day for 2 weeks offering me an HBO Max subscription. I don't want it. I text "OFF" "STOP" "I DON'T WANT IT" "PLE

Questions

 • Watching HBO Max

395

4

0

Unlimited Elite Plan w/ HBO Max - No CPNI Options to proceed error!

I've walked through all of the steps multiple times to link my att WIRELESS account through the att website. I cannot get the website to activate my hbo max promotion to establish a new account. It's not working. The AT&T website keeps returning the error that there are no CPNI options to procee

Questions

 • HBO Max Login & Installation

75

1

0

Accepted Solution

Official Solution

HBO Max sign in error

I Have had the most difficult time trying to sign into HBO Max with att as my service provider and/or from my att account email as a HBO Max user account. I have eligible service through my att wireless account with the Unlimited elite plan. Contacted both att support as well as HBO Max Support and

Questions

 • HBO Max Login & Installation

1.5K

14

0

Business

Consider business and work together/bring your franchises with The Walt Disney Company ! Consider ? Even involve Warner Bros. And more in Kingdom Hearts and more ETC !

Questions

 • Watching HBO Max

103

1

0

HBO Max subscription

I have an unlimited plan that includes free HBO max. How will this show up on my bill as in will it show up and a balance of $0 or will it not show up at all?

Questions

 • HBO Max Account & Billing

107

2

0

Hbomax not working same as @Pedro924 and @ Kelliegirl

My issue is the same as @Pedro924 and @Kelliegirl  HBO account was set up on my own account and now have to share using one family account. I had tried to get someone to help but no one reached out. I have gone thru the steps you listed for Pedro.   Please refer to a specialist. 

Questions

 • Watching HBO Max

18

0

0

Download Movies

HBO Max will not allow movies to download. Just buffers then nothing

Questions

 • Watching HBO Max

54

1

0

HBO Max free through wireless plan

When I got my new phones in November, I got free access to HBO Max as long as I sign in through AT&T as the service provider. Does anybody know how long it remains a free service? Is it three months, one year, indefinite? Nobody actually informed us when we got the phones how long it would be or

Questions

 • HBO Max Login & Installation

148

1

0

Accepted Solution

Official Solution

For those that have HBO Max included free in their internet or mobile plans...

Since WB/Discovery now owns HBO Max, will AT&T internet customers lose that?

Questions

 • HBO Max Account & Billing

135

2

0

Hbomax not working same as @Pedro924

My issue is the same as @Pedro924 I have spent hours on phone trying to get hbomax connected again and everytime no luck.  Yall said a manager would call Me and it never happened.  I have gone thru the steps you listed for Pedro.   Please refer to a specialist.  Please res

Questions

 • Watching HBO Max

166

5

0

HBOmax looks far better on Edge than on Firefox, why?

On Edge HBOmax has better color, better detail and plays more smoothly. Is there something I can change to correct this? With Win 11.

Questions

 • Watching HBO Max

69

1

Accepted Solution

Official Solution

How do family members get access to HBOMax?

My son can’t get HBOMax to work on his phone or other devices even though we have it through our wireless plan.

Questions

 • HBO Max Login & Installation

295

3

0

Closed

HBO Max not working on DirecTV Stream

Every time I try to play a show on HBO Max using DIRECTV Stream, I get an error message 'Can't Play Title'. Is anyone else having this issue. HBO Max is included in my subscription package, so why isn't it working?

Questions

 • Watching HBO Max

307

1

0

Accepted Solution

Official Solution

HBO Maxx verification issue

No one can solve this I’ve spoke to a lot of reps for hrs and chatted as well.Nobody can help my bo maxx credentials don’t work when I try to log in through provider this so frustrating.

Questions

 • HBO Max Login & Installation

92

1

0

I can’t link my HBO Max account with my AT&T account

I’ve been trying to link my HBO Max account with my AT&T account for the past few days and I’ve been getting an every single time. Could you please help me fix this? Thank you

Questions

 • HBO Max Login & Installation

241

1

0

Unable to verify account

I was browsing the settings and noticed that the email and name for the account information is entirely different. I've never even heard of this email and I can't change it without having access to the email which I obviously don't because it's not mine. I sign in through my att account. Any help mu

Questions

 • HBO Max Account & Billing

207

3

0

Accepted Solution

Official Solution

Unlink email from HBOMax

Hello, I had an existing HBOMax account but when I tried linking it through ATT, I accidentally linked the incorrect email. Can you please unlink the HBO account so that I can link the correct existing account?

Questions

 • HBO Max Login & Installation

505

2

0

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