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Questions

 • HBO Max Account & Billing

34

1

0

HBO Max Trial Expire?

Hello, I just recently signed up for fiber internet. I was wanting to know how long do you have HBO?  does it add on to your bill for 14.99?  I cannot find any information on this.  Please help?

Questions

 • HBO Max Account & Billing

41

2

0

Closed

HBO Max free w internet no channels on ATT TV

so i get hbo max free with my gig internet. I also have ATT TV. I can accesa the HBO max just fine. But the HBO channels are not showing up on my ATT TV. After dealing with customer service several times and with no help. I added hbo max on my ATT TV account. Im hoping after the 3 month trial it wil

Questions

 • HBO Max Account & Billing

220

9

Missing HBO channels with DirecTv from HBO Max

I had HBO for Life when I signed up with DirecTv and combined my ATT wireless bill, this was great for 3 1/2 years. Fast forward to when HBO Max 1st came out and we got free HBO Max with our fee HBO subscription. My problem is now I have upgraded to Unlimited Elite wireless plan which has free HBO M

Questions

 • HBO Max Account & Billing

862

11

HBO Max

When we try to activate our HBO Max account we are able to log in on the AT&T watch tv ( the text verification said that we already have an account) only for it to immediately sign us out. Any work arounds or ideas what is going on? Also when selecting provider on HBO Max log in there is no plai

Questions

 • Watching HBO Max

47

1

0

HBO max signing error

Help...I am trying to get into HBO max but I'm have a login issue. I previously had a prepaid account to the postpaid account, I also still use both. Now when I go and try to sign in through my provider I am coming up with an error. --Hmm… that isn’t the ID you use for this service. Try signi

Questions

 • HBO Max Login & Installation

97

3

0

Closed

How to download HBO Max app on Samsung smart tv

HBO Max app is not available on my Samsung smart tv apps folder. i can’t download via google. how can I access the HBO Max app?

Questions

 • HBO Max Login & Installation

3.3K

2

0

HBOmax subscription length

I can't find information regarding the length of this promo. When does it end?

Questions

 • Watching HBO Max

35

1

0

Poor Video Quality

Hi there. I'm trying to watch something on HBOMAX, but the video quality is absolutely terrible - sometimes it reaches 720p, but most of the time, it's around 140p or something, it's unwatchable. I'm using chrome without any kind of VPN on, and there is absolutely nothing wrong with my internet conn

Questions

 • Watching HBO Max

422

9

0

ATT login (Can't Verify Subscription?)

I am trying to login to HBO MAX and When I select my provider, it says can't verify subscription and I have the HBO addon with HBO Max Included in my DirectTV Subscription. Can anyone help me out?

Questions

 • HBO Max Login & Installation

29

2

0

Can't sign into HBO Max

Hello. I'm having trouble signing into HBO Max. My current plan has it included as a service. But when I try to sign in with a provider using at&t, I get care code 205.4, not sure what to do.

Questions

 • HBO Max Login & Installation

167

1

0

Unable to sign into HBO Max through ATT Wireless (Unlimited Elite)

Sometime early December I lost access to HBO Max, specifically "my subscription expired". My wireless plan comes with free HBO Max and therefore should not expire. Since then, I've spoken to about 7 ATT representatives to try to get my subscription back. I've tried almost every solution suggested on

Questions

 • HBO Max Login & Installation

337

4

Accepted Solution

Official Solution

Is HBO Max free with AT&T forever?

I recently moved to a new apartment, and want to install a new connection but I have some concerns because I want to install an AT&T TV connected to my home. But I want to know can the HBO Max is provided free with AT&T or if I want to install it separately., Maybe it is free with it. kindly

Questions

 • HBO Max Login & Installation

113

3

0

HBOmax billing

I have the same questions as others. Signed up for ATT Fiber last year that included HBOmax. I had a previous HBOmax account and I seem to remember that it would be swapped over after signing in as the subscriber. I noticed that I have continually been billed under the old account. Is there anyway f

Questions

 • HBO Max Account & Billing

102

4

0

Accepted Solution

Official Solution

I'm still getting billed on HBO Max

I'm still getting billed on HBO Max for the last year despite having my HBO Max account managed by AT&T. I can't find a way to cancel this charge from my end. Any ideas?

Questions

 • HBO Max Account & Billing

168

2

0

Logging into HBO Max on a Roku device with ATT account

First off, thanks for being here to help. I let my Roku subscription to HBO max expire because I got it email from AT&T saying HBO max was included in their service. I was able to choose that on my iPad but when I go into HBO max on my Roku device the only option I have are to restore purchase t

Questions

 • HBO Max Login & Installation

437

4

0

HBOMAX Email Verification

After speaking to over 22 ATT agents and 1 HBOMAX agent (via phone, tweet, and online chat), over 12 hours of my life, and 8 "escalated tickets" -- I am not closer to any solution. Signed up for the internet package -- 1000mpbs - get HBOMAX for free. No matter what steps we take: Changing emai

Questions

 • HBO Max Login & Installation

100

2

0

Constantly getting disconnected from HBOMax app

Ever since I switched my HBOMax subscription to YouTubeTV versus direct, every month or so the HBOMax app gets disconnected from my YTTV subscription, and I have to reconnect it. I don't believe I'm sharing my account with anyone that would cause this. Anyone having the same issue with having to re

Questions

 • HBO Max Login & Installation

29

0

0

free hbo channels

someone please tell me im not losing my mind!! i was getting free hbo channels (500 through511) with my wireless plan. had them for close to 4 years. then one day they just dissappeared from my tv. and im not talking about hbo max. no one from directv or att seems to know where they went & keep

Questions

 • HBO Max Account & Billing

68

3

0

Constantly getting kicked out of HBO Max

I have att unlimited Elite and my HBO max is with that plan. I will sign in watch for a few days then it kicks me out. When I try to sign in it keeps saying my subscription can't be verified. At times I try to sign back in through my provider and it still doesn't recognize my subscription then I'll

Questions

 • HBO Max Login & Installation

135

1

0

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