Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (987)

Activity

Closed

HBO Max-HBO Channels

I have HBO Max at no cost because of my wireless service. The plan clearly says that by having HBO Max you also get access to HBO live channels and OnDemand programming thru a ATT tv service. I am having many issues for ATT to make this good. They says that what they mean by channels is HBO Max. I k

Questions

 • HBO Max Account & Billing

94

4

0

Error 205.4

Hi - I had reached out regarding an error I receive when I login to hbomax. For the record I’ve never been able to login to HBO max due to the error I keep getting. I connected with a specialist who took me through many steps and established there is an error at your end. I was asked to wait 72 ho

Questions

 • HBO Max Login & Installation

48

4

0

Closed

Night Vision Advice

Is it legal to own Gen 3 night vision? And do I need any kind of permit?

Questions

 • HBO Max Account & Billing

37

2

Accepted Solution

Official Solution

HBO MAX can't verify my subscription

Hi, I received an email from AT&T stating I am eligible for an HBO Max subscription at no extra charge due to having at AT&T Unlimited Plus wireless plan however when I try logging in to the HBO Max app it's telling me that it can't verify my subscription? Can you help please? Thank you

Questions

 • HBO Max Login & Installation

29.9K

72

HBO Max tile not available on Unlimited Elite plan

I switched from Verizon to AT&T in Nov 2021 and signed up for unlimited elite plan. I never got access to HBO Max and have patiently waited over 2 months calling AT&T customer service and digital assistance center 8 times.  They are not able to fix the problem.  They kept on telli

Questions

 • Watching HBO Max

779

7

0

Accepted Solution

Official Solution

HBO Max free through wireless plan

When I got my new phones , I got free access to HBO Max as long as I sign in through AT&T as the service provider. Does anybody know how long it remains a free service? Is it three months, one year, indefinite? Nobody actually informed us when we got the phones how long it would be or if/when HB

Questions

 • HBO Max Login & Installation

3.4K

3

0

Accepted Solution

Official Solution

Hbo max expired

I have hbo max with my plan but now it's telling  me my hbo max prescription  through  att has expired 

Questions

 • Watching HBO Max

776

3

Accepted Solution

Official Solution

HBO max

Is anyone having issues with their HBO max subscription through AT&T? It says that my subscription expired but nothing has changed on my account. Any advice?

Questions

 • Watching HBO Max

143

2

0

Accepted Solution

Official Solution

Subscription for HBO Max says expired even though I pay for the unlimited plan that gives me HBO

I've been unable to watch anything on HBO because my account says that the subscription had ended, please help

Questions

 • HBO Max Login & Installation

748

2

0

Can't sign to bo max

Having issue with sign-in into HBO max account

Questions

 • Watching HBO Max

23

1

0

HBO Max & Discovery +

I've been reading that HBO Max will be merging with Discovery + some time next year. What will happen to those of us who have HBO Max included in their wireless plan?

Questions

 • Watching HBO Max

43

2

0

Accepted Solution

Official Solution

Cancel HBO Max

I need to cancel HBO Max before I get charged again, cannot find how to do it. It’s a part of my wireless package.

Questions

 • HBO Max Account & Billing

114

1

0

Title not Found error HBO MAx

I can watch HBO Max on my laptop and I can log into HBO Max on my TV but when I select any title, I get a title not found message with a long error code that says to mention. A typical error code (I have tried many times) looks like: 82caaa4d-4427-4cc5-9a4c-fb2ee27b08db       &nb

Questions

 • Watching HBO Max

372

1

0

HBO max not working

It says my subscription has expired, but it wasn’t a subscription, it just is part of my phone plan. Obviously not the first person with this issue. I need your team to restore the HBO max subscription associated with my account.

Questions

 • Watching HBO Max

7.8K

19

0

I'm Wondering If Discovery+ Will Ever Be Included At Not Extra Charge

Hi, I currently already have a hbo max subscription, but I've been reading on some other pertinent websites that soon due to some of the behind the scene changes that are currently going on with at&t & other related companies that eventually discovery+ might be included with hbo max for no

Questions

 • Watching HBO Max

60

3

0

My HBO MAX account isn't working!!? I've spent hours between att and hbo and still no resolution

We have a family package that allows my wife and I free subscription to HBO. When I log in(anywhere-phone, tv, computer) via the PROVIDER(at&t) the error message comes up "it looks like your account doesn;t have access to HBO max. I have literally spent 2-3 hours between tech support , 2nd tier

Questions

 • HBO Max Login & Installation

63

2

0

I believe I've fixed the HBO Max login problem

So I've been in the same boat as the rest of you that should be getting HBO Max as part of your qualified AT&T Unlimited mobile plan. I'm very familiar with user authentication services/protocols (what I do for a living) and I'm pretty confident that the problem has something to do with how the cred

Questions

 • HBO Max Login & Installation

9.6K

3

0

Accepted Solution

Official Solution

cannot sign into hbo max

cannot find HBO "tile" on my account page. Two of us have Unlimited Starter and one has Unlimited Premium

Questions

 • HBO Max Login & Installation

61

2

0

My ATT account is listed as the provider for someone else's HBO Max account

I went to use my ATT account to create my HBO Max account and somehow it got attached to someone else's HBO Max account. How can I disconnect it from their account to make my own?

Questions

 • HBO Max Account & Billing

88

1

0

Accepted Solution

Official Solution

HBO Max Subscription says expired

Currently have AT&T Internet 1000 that says HBO Max is included but when I log in to HBO max is says my subscription through AT&T has expired? Any luck on how to fix this?

Questions

 • HBO Max Account & Billing

124

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.