Hi! I am trying to access my HBO Max subscription. I have followed every instruction to the letter, chatted with HBO Max support and still no resolution. I am getting an Unhandled Exception error after clicking from the AT&T Account Page "Start Watching" tile, which takes me to the HBO Max homep

My account is current but I cannot login to HBOmax because it says it’s expired. I have been on the unlimited elite plan since June of 2021. When I message AT&T I’m being told it’s no longer available to anyone yet my friend still has his and when I login to my AT&T account, it says that I h

             im staying at a Sonesta Select hotel (boston/ danvers, ma location) and have direct tv with free hbo, but have free internet thru verizon.... SO... my question is... how do i go about getting to watch hbo max free on my laptop computer... either w/ or

I have access to HBO Max as part of my AT&T internet services (signed up 3 weeks ago). However, each time I try to activate HBO Max, I continue to get an error message saying that my account cannot be verified. My issue has been referred to tech support at HBO Max and they have yet to fix it. I

HBO Max will not allow movies to download. Just buffers then nothing

Hello, When I try to log into HBO Max with my AT&T login it tells me that my subscription through AT&T has expired.  I have an elite wireless plan and it worked just two months ago. 

Hi I have a plan that is included in the free HBOmax deal but it has kicked me out of the HBOmax account and even when I use my AT&T login to get in the app is telling me I have to choose a plan and purchase HBOmax. I haven't changed my AT&T plan so I don't understand why it's not letting me

I subscribe to HBO through Xfinity and now its telling me that i need to choose a plan or click a link if I'm already subscribed. I have tried to login with my Xfinity account but it tells me that it's not the primary account. I have tried to login with all acounts connected to the Xfinity account b

My att account says I have acces to HBO Max free of charge with my plan but when I click the add HBO max button it takes me to a page where they charge me for the add-on. When I try logging in through HBO Max directly and selecting provider they tell me they cant "verify my subscription." How do I f

I recently updated my phone plan because I was overpaying for unlimited. I was assured that I would not lose access to HBO Max because I use it often. However, now it is saying my subscription has expired. I have logged out of all devices and tried to log back in with my AT&T login and it is sti

My att login does not work with HBO max. I get a message saying it needs to confirm my subscription and a button to sign in again.

I have the AT&T Unlimited Elite Plan. About a month ago, while watching HBO Max I got kicked out and ever since I have been unable to get it to work. I've read the multiple post on here with people having the same problem and have tried all of the recommended solutions (clearing cache, logging o

Hi Need some help with paying for HBO subscription, I have a VPN and can sign up and access HBO Max, but I do not have an American credit card, nor an android phone, I have a windows laptop and apple phone if that helps. Can anyone help suggest ways I can pay for HBO Max (if possible?). I am in Can

I have closed my ATT account in which HBO MAX was included for free. Will the HBO MAX be canceled automatically? If so, when? Or do I have to cancel it? And if so how? I have gone to my account and cannot see where I would do this.

Hello, We recently switched over from ATT Uverse to DirectTv Streaming. We have an ATT Unlimited Plan and had access to not only the HO Max app but also the HBO channels themselves. When switching over from Uverse, we were initially told that we'd only have access to the HBO Max app thru Dire

Hbo max cant verify my subscription after months tried everything clearing the cache, unstalling it help

I canceled my Directv service, which also ended my HBO Max. Apparently I can't sign up now, using my email, because it says I already have an account (but it is inactive). How do I fix this??  I just want to sign up for a new account and pay for HBO Max directly.

I cancelled my Direct tv, Internet and Phone package that i had with AT&T and my billing cycle ended November 6, 2022.   Why is my direct tv still active and receiving channels on the app and receivers as of November 7 still? Nov 6 should of been the last day of service. Also still

I checked other posts on here about this similar issue and it didn't find any information that resolved the problem. I have an AT&T Wireless Unlimited Plus plan and I have had no issues logging into the HBOMax app until today. I am stuck in a loop. The app asks me to login. I click login with a

I have two Apple TVs -- one has been signed in for quite a while and is working properly. I can't sign in on the second. I have "Internet 1000" and in the box for it on my account page there's an image at the top right that says "Includes HBO MAX" I've followed the FAQs and guides and like eve