I am trying to use my HBO Max subscription, which is listed as included with my unlimited plus plan, but HBO Max keeps saying it cannot verify my subscription. I have checked my att account details repeatedly and HBO Max is listed as free with my plan. How do I resolve this issue?

Hello, I am getting the message that my "HBO Max subscription through AT&T is expired", despite still seeing that benefit in my AT&T Unlimited Choice II plan I've tried to "log out of all devices" as I've seen in other forums, but still seeing that same message afterwards

I have HBO on my direct tv account but now when i login to the app it says that its not part of my package. I think this has to do with the AT&T merger and decoupling. I have an AT&T account for cell phones then I have a direct tv account (separate account numbers) because I had direct tv be

Ive logged in but it says it expired but it worked like 2 months ago and it says i have acess to it but I dont because it is expired. Any help?

You got movies, TV shows like the wire, and even great cartoons like Ed Edd and Eddy. Yet somehow HBO max is (Edited per community guidelines)ing up. The app constantly crashes when I'm watching a show. This app will skip an episode when I'm watching a series. I've had to manually pick out the next

Checked the app. a few days ago and again this morning to confirm that Raised by Wolves is no longer on HBO Max. Do you guys know where they’ll have it available for streaming next? And don’t get me wrong, I still think it’s a travesty that A) not only did the show get canceled, but B) it’s been th

I received a text stating that my account included HBO Max. I followed up and it does not include HBO Max despite the text chain and information on the AT&T website. I have AT&T Unlimited Plus (which is clearly shown on the screenshot of their offer page as an eligible plan). This fra

Trying to link a directv subscription to ESPN app for PS4. Getting care code 205.4 with a message saying the ID is not the one used for this service. The login information I am using is correct.

I've tried on several different devices (Pixel 6 phone, Amazon FireTV, Amazon Firestick, desktop computer) and I have been unsuccessful. I get HBOMax through my wireless plan (AT&T) and I have several devices that I am logged in to. However, any new logins I am attempting are resulting in the fo

I am unable to login to my HBOMax account. I can log into AT&T. Then I click on the link to HBOMax. When I try to signin on the HBO Max site through the AT&T provider link, I get logged out of AT&T, then get the following message when I try to log back in: " Hmm… that isn’t the I

I'm a long-time ATT wireless customer. I upgraded my ATT phones in the Fall of 2022 and subsequently lost access to HBOMax.  To my knowledge, I did not change ATT plans when I upgraded my phones and should have been grandfathered, correct? This 2020 post from the ATT forum says unless you c

I have AT&T Fiber Internet 1000, and I began subscribing in November 2021. I tried to activate my HBO Max account last week when I got a flier in the mail reminding me that access is included in my internet subscription, and it specifically mentions that I hadn't yet activated the account. I hav

I tried logging into HBOMax last night to continue watching and it says my subscription expired. What???? How do I get logged back in. 

Got rid of my cable TV provider and I tried to login to HBO Max. My wireless "Plan Details" says HBO Max Included. Instructions say login to ATT and click on "Activate HBO Max Tile" which is nowhere to be found. When I login using ATT as my provider, it says "Your subscription cannot be verified".

HBO max is included in my selected plan, however when I log into HBO max with same login info, or through service provider, it says my HBO Max Subscription has expired through ATT but it hasn’t.

I don't remember my password or my security questions to log in

I can not log into hbo max. It is included with my wireless plan i see where it says it's included on my online account but when i go to log into hbo max it says my subscription theough att has expired but it has not! Help me please. I have done everything all the forums say its been 4 hrs of resear

I have HBOMax through DirecTv but several years ( had HBOGo prior). Last Friday I was locked out of my HBOMAX with a message “your AT&T one year promotional HBOMAX subscription has expired.” NUMEROUS CALLS later ( DirecTv—AT&T—HBOMAX Support). No progress. Still locked out. DirecTv informs

Within the HBO Max app on my iPad, I select to login with a provider and select AT&T. I then get a modal saying We want to keep your info safe. We haven’t noticed any activity in a while. We’re redirected you for your security. But I’m never redirected. I have the AT&T app installed on my ip

Hello AT&T community - Maybe you’ve figured this one out? I’m lucky that I can access HBOMax from my AT&T account - no problem. But I have 3 other family members on my account, and since we switched to Unlimited Elite last week, they each received a text telling them they have access to