I have followed through on the "canned" suggestions by the ATT reps to uninstall, clear cache, power down, power back on etc. Still did not work. Went to HBO Max through ATT weblink, logged in under provider, it recognized my ID, went to select the show i was watching on sunday, only to circle b

Hello, I have received an email from AT&T instructing me I have HBO Max with my wireless plan. Where I have tried to log in several times unsuccessfully trying to link my AT&T account to the HBO Max. So I decided to call AT&T where the guy acted Like I was Faking the email. When I legiti

I’m having the same problem. “your HBO MAX subscription through AT&T has expired” and it is included in my plan. also, I have done most of the troubleshooting that has been given here and none seems to work. 

Hello, my wife and I both have an att unlimited wireless plan, can we both have two separate HBO max accounts? Or is it one account for an att user account

I have been logged out of my HBO Max for about 2 weeks now, and it is on a never ending loop of logging in. I have followed every suggestion out there that an ATT rep have said. I have signed out and signed in, I have deleted app and reinstalled app, I have cleared my cashe on the app. Nothing is wo

I get HBO Max for free with my AT&T plan but for the past month it hasn’t let me watch anything. I’m signed in on HBO Max, but when I try to play a title, it will tell me to resubscribe. I’m not streaming on any device other than my TV. I’ve tried logging out & signing back in. & I have

How do I set up my HBO max

About a month ago, I was kicked out of HBO Max which I have through my AT&T Unlimited Elite subscription. When I try to log in it says “your HBO Max subscription through AT&T has expired.” I have tried to log out and log back in, reinstall the app, access HBO Max through my AT&T portal t

I have not had my HBO since what seems to be the beginning of December, I was told that this would be fixed at the first of the year and still no HBO. Suppose to come as part of my internet plan??? You should fix this issue ASAP

I have followed all suggestions and still are not able to sign in. Need help

I got a call stating that my bill is eligible to be 50% off. Also a call that I will be locked into a rate for 2yrs but it’s through Apple.com. Either of these good?

Why does it say my subscription for HBO Max has expired when I have a plan that gets it?

It says I'm not subscribed to hbo max, but I have hbo on DirecTV. Please help, it worked before

Can’t login again. Can’t access

I have called a number of times and hours wasted waiting on hold, They have filed 3 claims starting Dec 13th. the 1st rep said everything was good on there end but I would receive a call back in 24-48 hours. After 3 days I called back again and was told their were no notes about my earlier call. I w

Hello,I can't login to HBO max.I have had unlimited elite plan since last year, though the account is older.If I visit: https://www.att.com/acctmgmt/startwatchinghbomax I get an infinite loop with it saying "Stay tuned"If I try to login via AT&T provider on 'All Providers' list from hbo max:I get:

Still no answers, Day 26. I have waited 24-48 hours based on 1st claim. Then I have had 3 claims filed that I was told 3-5 days. Still no call back. The last call I was told the only fix was to upgrade my plan? So if I pay more they will give me what I should be getting on my current plan?  I

We have HBOMAX included on our wireless plan through AT&T but are unable to sign into it all of a sudden. This happened 2 weeks ago and we have tried signing in several times without success. Please help!

I have hbo max included with my wireless plan and it has been working fine until couple weeks where it says its expired now. I am still with the same plan and now i am not getting what I'm told I'm getting. I don't need to activate it since its already been active. Just don't understand why there's

I need help getting back into my HBOMAX it says expired I’ve already paid my bill this month I haven’t had it for two weeks I’ve already troubleshoot it in the app I signed it completely out I signed back in still the same thing can’t get into watching it I don’t want to have to cancel my plan