My att account says I have acces to HBO Max free of charge with my plan but when I click the add HBO max button it takes me to a page where they charge me for the add-on. When I try logging in through HBO Max directly and selecting provider they tell me they cant "verify my subscription." How do I f

I recently updated my phone plan because I was overpaying for unlimited. I was assured that I would not lose access to HBO Max because I use it often. However, now it is saying my subscription has expired. I have logged out of all devices and tried to log back in with my AT&T login and it is sti

My att login does not work with HBO max. I get a message saying it needs to confirm my subscription and a button to sign in again.

I have the AT&T Unlimited Elite Plan. About a month ago, while watching HBO Max I got kicked out and ever since I have been unable to get it to work. I've read the multiple post on here with people having the same problem and have tried all of the recommended solutions (clearing cache, logging o

Hi Need some help with paying for HBO subscription, I have a VPN and can sign up and access HBO Max, but I do not have an American credit card, nor an android phone, I have a windows laptop and apple phone if that helps. Can anyone help suggest ways I can pay for HBO Max (if possible?). I am in Can

I have closed my ATT account in which HBO MAX was included for free. Will the HBO MAX be canceled automatically? If so, when? Or do I have to cancel it? And if so how? I have gone to my account and cannot see where I would do this.

Hello, We recently switched over from ATT Uverse to DirectTv Streaming. We have an ATT Unlimited Plan and had access to not only the HO Max app but also the HBO channels themselves. When switching over from Uverse, we were initially told that we'd only have access to the HBO Max app thru Dire

Hbo max cant verify my subscription after months tried everything clearing the cache, unstalling it help

I canceled my Directv service, which also ended my HBO Max. Apparently I can't sign up now, using my email, because it says I already have an account (but it is inactive). How do I fix this??  I just want to sign up for a new account and pay for HBO Max directly.

I cancelled my Direct tv, Internet and Phone package that i had with AT&T and my billing cycle ended November 6, 2022.   Why is my direct tv still active and receiving channels on the app and receivers as of November 7 still? Nov 6 should of been the last day of service. Also still

I checked other posts on here about this similar issue and it didn't find any information that resolved the problem. I have an AT&T Wireless Unlimited Plus plan and I have had no issues logging into the HBOMax app until today. I am stuck in a loop. The app asks me to login. I click login with a

I have two Apple TVs -- one has been signed in for quite a while and is working properly. I can't sign in on the second. I have "Internet 1000" and in the box for it on my account page there's an image at the top right that says "Includes HBO MAX" I've followed the FAQs and guides and like eve

I Have had the most difficult time trying to sign into HBO Max with att as my service provider and/or from my att account email as a HBO Max user account. I have eligible service through my att wireless account with the Unlimited elite plan. Contacted both att support as well as HBO Max Support and

I have HBO max included with my U-verse package, but it hasn't let me login 1 single time. Given the run around by customer service with hours of my life wasted that I'll never get back. Anyone find a solution?

I recently updated my email on AT&T account. Having login trouble now on mobile app.  HBOMAX has the old email on file.  Could this cause my login problems and how or where can I fix the problem?

I am very disappointed by reading how many people have been having difficulty with this free service added. This was one of the reasons my family took up AT&T instead of sticking with Verizon. This has been a repeated problem for my family since we opened services in early June. Let alone not ge

It took almost a full year to get my subscription to work after signing up for AT&T wireless (12 months of paying for it without having access). I kept trying and kept getting responses that my plan (Unlimited Plus) didn't include it.  I would give up and then get an email every couple mon

I get hbo max through AT&T. So it says “hbo max also includes hbo channels and hbo on demand on directv.” On my directv however, I try to watch something on demand it gives me the option to subscribe to hbo max but i already have it and doesnt give me the option to sign in, nor do I have access

Hi I have had HBO max as part of the offering from AT&at wireless. A call to AT&T wireless yesterday they said my plan still comes with HBO max my plan : AT&T Unlimited & More(SM) Premium Multi line My issue.  i cannot log into a new device.  i try log into in as T

As of 8/21, I was logged out of HBOMAX on my Mac's browser and HBO app. I've cleared cookies and cache and tried firefox, safari, chrome and brave. When I go to hbomax and choose provider > ATT > sign in > the browser tab says "signing out" > I'm redirected to ATT login page > I login