Just switched to plan that includes HBO Max; I’m already a HBO Max subscriber, what do I need to do so that I’m not being charged for something that’s free? What do I need to do to “sign up” on the HBO Max site/app with the AT&T(?) credentials? Thanks.

HBOMAX is no longer included with new AT&T Fiber Orders. If you have HBO MAX with your current 1 Gig service, it will remain as long as you do not move or change plans. How to stream HBOMAX Once the app or browser is open: On the app, select the person icon. Select Sign In Through TV or Mobil

Hi I finally broke down and got hbo max, wanted to watch Godzilla vs Kong and several other shows, but ever since I have gotten it, been nothing, but trouble. The audio seems low on certain things and when you turn on surround sound it's still low. There's a white line going down the side of the

After speaking to over 31 ATT agents and 2 HBOMAX agents (via phone, tweet, and online chat), over 15 hours of my life, and 11 "escalated tickets" -- I am not closer to any solution after 2 months. Signed up for the internet package -- 1000mpbs - get HBOMAX for free. No matter what steps we ta

I receive a Service Code: H-191cc3c6-76da-494c-ea4d-b43ea2677a51, upon linking my account to sign in with AT&T, I've done it across all browsers, deleted cache, used private browser, used different devices, & I've double checked if my service for my plan qualified, as it

Are these texts real?

Hello, I just recently signed up for fiber internet. I was wanting to know how long do you have HBO?  does it add on to your bill for 14.99?  I cannot find any information on this.  Please help?

so i get hbo max free with my gig internet. I also have ATT TV. I can accesa the HBO max just fine. But the HBO channels are not showing up on my ATT TV. After dealing with customer service several times and with no help. I added hbo max on my ATT TV account. Im hoping after the 3 month trial it wil

I had HBO for Life when I signed up with DirecTv and combined my ATT wireless bill, this was great for 3 1/2 years. Fast forward to when HBO Max 1st came out and we got free HBO Max with our fee HBO subscription. My problem is now I have upgraded to Unlimited Elite wireless plan which has free HBO M

When we try to activate our HBO Max account we are able to log in on the AT&T watch tv ( the text verification said that we already have an account) only for it to immediately sign us out. Any work arounds or ideas what is going on? Also when selecting provider on HBO Max log in there is no plai

Help...I am trying to get into HBO max but I'm have a login issue. I previously had a prepaid account to the postpaid account, I also still use both. Now when I go and try to sign in through my provider I am coming up with an error. --Hmm… that isn’t the ID you use for this service. Try signi

HBO Max app is not available on my Samsung smart tv apps folder. i can’t download via google. how can I access the HBO Max app?

I can't find information regarding the length of this promo. When does it end?

I am trying to login to HBO MAX and When I select my provider, it says can't verify subscription and I have the HBO addon with HBO Max Included in my DirectTV Subscription. Can anyone help me out?

Hello. I'm having trouble signing into HBO Max. My current plan has it included as a service. But when I try to sign in with a provider using at&t, I get care code 205.4, not sure what to do.

Sometime early December I lost access to HBO Max, specifically "my subscription expired". My wireless plan comes with free HBO Max and therefore should not expire. Since then, I've spoken to about 7 ATT representatives to try to get my subscription back. I've tried almost every solution suggested on

I recently moved to a new apartment, and want to install a new connection but I have some concerns because I want to install an AT&T TV connected to my home. But I want to know can the HBO Max is provided free with AT&T or if I want to install it separately., Maybe it is free with it. kindly

I have the same questions as others. Signed up for ATT Fiber last year that included HBOmax. I had a previous HBOmax account and I seem to remember that it would be swapped over after signing in as the subscriber. I noticed that I have continually been billed under the old account. Is there anyway f

I'm still getting billed on HBO Max for the last year despite having my HBO Max account managed by AT&T. I can't find a way to cancel this charge from my end. Any ideas?

First off, thanks for being here to help. I let my Roku subscription to HBO max expire because I got it email from AT&T saying HBO max was included in their service. I was able to choose that on my iPad but when I go into HBO max on my Roku device the only option I have are to restore purchase t