My wi fi seems to be active and so does my hotspot it says the network that I should have is labeled iPhone but it is not connecting

It took almost a full year to get my subscription to work after signing up for AT&T wireless (12 months of paying for it without having access). I kept trying and kept getting responses that my plan (Unlimited Plus) didn't include it.  I would give up and then get an email every couple mon

Kevin : I see that HBOMAX is removed from the account. Kevin : To confirm, did you change your wireless plan? You : No. We’ve had the same plan since we started. Elite unlimited. You : ##Ap

HBO max is included in my selected plan, however when I log into HBO max with same login info, or through service provider, it says my HBO Max Subscription has expired through ATT but it hasn’t.

As soon as I try to start watching anyting on hbomax the screen is green and I cannot see anything

I have HBO Max as part of my service. I understood I could watch on my TV as wel, as mobile devices.  I tried and it did not work.  I was directed to a phone number.  Clearly from another country.  They told me there was some issue with the script that needed to be fixed.  

I have the unlimited plan that gives me HBO max and it has worked fine for over a year and now I went to watch some thing and I’m unable to login/ verify my account. I see that others were having the same issue but most have been resolved. I have looked at multiple forums and tried many different fi

hbo max not working. put in att user name and password. logs in for one moment then goes back to please log in.

My subscription was just fine before I updated to the Unlimited Elite plan last week. Now my HBOMax subscription is showing it’s expired. I’ve tried contacting AT&T, they keep routing me to other departments. I talked to one rep and he asked me to changed my password, reinstall the app and try a

I noticed in december that my hbo max through ATT was expired. I have since upgraded to the elite plan but this did not restore access to HBO Max and am getting this message in the HBO Max app "Your subscription through ATT has expired". I have tried resetting passwords, linking accounts, logging in

I just got a new phone and new watch and now my HBO service says the subscription is expired yet it’s still on my bill and saying it’s included

I transferred the ATT Internet Account for the house from my housemate, and now I get a message that my HBOMax account has expired because my Roku and Amazon Fire Devices still see the old account info. How do I log-in to HBOMax on these devices with my new ATT Account information and get to use my

I have HBO max through AT&T’s Fiber plan. It has said that the subscription through AT&T was expired a few weeks ago. Called and AT&T said they would fix it. Two weeks later and I cannot watch HBO max… getting a bit frustrated.

Hi, followed all steps of deleting app and then signing in but I still cannot access HBO max I have unlimited choice plan

I have followed through on the "canned" suggestions by the ATT reps to uninstall, clear cache, power down, power back on etc. Still did not work. Went to HBO Max through ATT weblink, logged in under provider, it recognized my ID, went to select the show i was watching on sunday, only to circle b

Hello, I have received an email from AT&T instructing me I have HBO Max with my wireless plan. Where I have tried to log in several times unsuccessfully trying to link my AT&T account to the HBO Max. So I decided to call AT&T where the guy acted Like I was Faking the email. When I legiti

I’m having the same problem. “your HBO MAX subscription through AT&T has expired” and it is included in my plan. also, I have done most of the troubleshooting that has been given here and none seems to work. 

Hello, my wife and I both have an att unlimited wireless plan, can we both have two separate HBO max accounts? Or is it one account for an att user account

I have been logged out of my HBO Max for about 2 weeks now, and it is on a never ending loop of logging in. I have followed every suggestion out there that an ATT rep have said. I have signed out and signed in, I have deleted app and reinstalled app, I have cleared my cashe on the app. Nothing is wo

I get HBO Max for free with my AT&T plan but for the past month it hasn’t let me watch anything. I’m signed in on HBO Max, but when I try to play a title, it will tell me to resubscribe. I’m not streaming on any device other than my TV. I’ve tried logging out & signing back in. & I have