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Need to cancel digital life

I need to cancel my digital life service. Who do I contact

Questions

 • Learn

85

1

0

How to download digital life on iphone

I have the system installed and app downloaded how do I connect?

Questions

 • Troubleshoot

35

1

0

Alarm system beeping

My mom's alarm system keeps beeping. AT&T tells her that her battery is dying and that they can't come out until tomorrow to replace it (for which they'll charge her $100). They told her that if she wants to stop the beeping, she can push # on her keypad, but that doesn't work. Any suggestions?

Questions

 • Troubleshoot

151

2

0

Opening website desktop app on laptop

I login and cam visually see my account, cameras too but cannot access the site due to an overlaying message that states "Connection Lost: attempting to reconnect. Logout". I use MS Edge. Works fine with Firefox but I don't use Firefox. I use MS Edge. Is there a fix for this. I don't like Firefox.

Questions

 • Troubleshoot

47

4

Welcome to the Troubleshoot Page

Welcome to the Troubleshoot Page of the Digital Life Forum! As a Digital Life customer, you have exclusive access to Solution Center. Solution Center allows you to troubleshoot your Digital Life system without a call or chat. We recommend watching our Solution Center introduction and regularly visit

Questions

 • Troubleshoot

36.9K

34

Thermostat and keypad without active contract

We’re moving in a couple months and plan to leave our digital life equipment with our house as our new house has security equipment already. I’m wondering if we disable our service will our thermostat and keypad work for the new residents of our house or do we need to purchase and install a new door

Questions

 • Learn

86

2

0

Camera activates but doesn't capture any activity

This happens dozens of times day and night. How do I fix it?

Questions

 • Troubleshoot

53

1

0

Battery Light Disconnected

Hi! I recently had to replace the battery for my Digital Life.  However, when I replaced the battery, the battery light never turned back on.  Additionally, the keypad says that the DLC battery is still disconnected.  Despite this, the system still works and is able to arm itself. &n

Questions

 • Troubleshoot

57

2

0

app doesnt recognize me

app doesnt recognize my email and password

Questions

 • Troubleshoot

74

1

0

Camera

My camera is taking duplicate clips, how can I fix that?

Questions

 • Troubleshoot

57

1

0

transfer account to employee discount program

My wife was a former AT&T employee. She was surplus. I need to move our digital account under my name so we can continue with the employee discount. Can someone help?

Questions

 • Learn

73

1

0

new system please disable door open and close chirps

Hello we moved into a house with DIGITAL life installed and would like to have the door open/close beeps silenced. can someone help?

Questions

 • Troubleshoot

37

1

0

Lutron Intergration

Once a week ( every now and then a little longer), my Lutron intergration stops working. I have to go to self connect, click on Lutron, then click on refresh and it starts to work again. The lights always work with the app and Alexa while this is happening. Is there any way to keep this from lo

Questions

 • Troubleshoot

112

5

0

Siren Error

I recently deactivated my AT&T digital life account. I unplugged the sirens to get rid of the beeping sound, however the Keypad is now flashing AC Power Loss 1st Floor Siren and AC Power Loss 2nd Floor Siren. Is there a button I can press to get the Keypad to stop flashing these Errors??? I’ve t

Questions

 • Troubleshoot

145

1

0

Adding Devices to my current Digital Life Security System

I have looked multiple times and one would think it would be quite obvious on how I can add cameras to my current Digital Life system. Unfortunately I have found relatively nothing on the internet that say "Go Here".  I am looking to add two external cameras - preferably wireless.

Questions

 • Learn

170

1

0

Keypad: AC Power Loss

The alarm keypad display reads, "Ready to Arm" and below it blinks, "Keypad: AC Power Loss". I replaced all four original AA batteries with brand new NiMH rechargeable batteries, cleaned the four terminals on the keypad unit and the four slider connectors on the cradle, re-seated the keypad unit on

Questions

 • Troubleshoot

394

2

0

why does my digital life camera have a timeout limit?

Digital Life asks "if I am still there" after a period of time while watching a camera live feed. Can this be corrected or changed via settings?

Questions

 • Learn

59

1

0

Adding or removing devices

Can I add or subtract my own devices. for example I had to get a new thermostat with my new AC unit so my old thermostat is inactive

Questions

 • Learn

42

1

0

DLC warning beep on keypad

Ive ordered the replacement but don’t know how to shut off the warning beep in the meantime.

Questions

 • Troubleshoot

46

2

0

Professional installation for replacement CO Sensor

Is professional installation needed for a CO Sensor replacement? My current CO Sensor is 7 years old and needs replacement. Ordering online requires the addition of professional installation.

Questions

 • Learn

76

4

0

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