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advance setting on modem

How do I open the modem/router advance setting?

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3

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0

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Closed

Siren: Replace battery

During the recent power outages of up to 6 hours at a time for over 48 hours, my Alarm system started beeping. I pushed the # key and silence the beeping for awhile. And I replaced the 4 AA batteries. Now the system say "SIREN: REPLACE BATTERY" What does this mean? And how do I fix it?

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323

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Editing/Modifying a payment arrangement

I tried to edit/modify a scheduled payment online. I wanted to now split the payment between 2 saved payment methods.  I changed the amount for the one payment method, kept the same date, clicked the box for "split payment", and entered the second payment amount, method, and date.  I keep

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63

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contractor damage

ATT recently had contractor's upgrading fiber optics in my neighborhood. They ran the cable through my yard and damaged my sewer line. I am know having to pay to have my yard dug up and the sewer line repaired. Homeowners insurance said that this needed to handled by the company that ATT contracted

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10

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At&t security

How would I go about reactivating a already installed at&t security system that was installed when previous owners lived at my home?

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38

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How to cancel service

Where do I call to make sure the house I just sold has cancelled the service to it?

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184

4

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Can I get AT&T digital life with just cameras, no alarm system?

I'm looking at security cameras and a doorbell camera but no alarm system with it.

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36

2

0

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Digital Life Thermostat

Can I remove all programming/scheduling on my thermostat. Since my digital life has cancelled my thermostat has completely stopped working the way it was initially set up, it was not running a program or schedule, I could set the temperature and it would remain at that target temperature until I ch

Questions

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105

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Digital Life Equipment

Even though ATT is discontinuing the monitoring service, with the equipment continue to work allowing an unmonitored alarm system

Questions

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40

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Charged after changeover

After AT&T announced they were sunsetting Digital Life and that they were "passing off" the account to Brinks, I took that and had the new (and superior) Brinks equipment installed. But in reviewing my latest credit card statements, I see was charged by AT&T for three more months after the

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57

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Closed

How do I cancel?

I've been all over on the app and website and can't figure out how to cancel my account. Any ideas?

Questions

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736

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Digital Life Billing

Why am i being charged if my device de-activated as of October 1st? Yet i got a bill for Oct- Nov?

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64

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Alarm operation after Digital Life service ended by AT&T

We are aware that Digital Life service has been ended by AT&T and our system worked up to today but now both keypads display “software update in progress”. Does this mean that the system is now useless? We had our DLC replaced about two months ago as it was faulty and when the tech reinstalled t

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224

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Removing equipment

Alarm system is not longer been monitored I want to remove it. Called AT&T and they said they can not do anything. How I remove these things from my walls ??? the is insane how hard these is installed and now after owner pay full price for equipment you can not remove it !! 

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207

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zoomed screen

I zoomed my screen. Now it wont unzoom!! I can't access my passcode bc it doesn't show all of them-the screen is zoomed out too far. Once I get to the screen, I can't get to settings! Help!!

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82

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Cloud Camera Storage?

One of our catalytic converter was stolen at approximately 2 AM, in camera frame, but by the time we realized it at 1 PM, the online camera record was overwritten. Is there a longer record of camera video in the cloud to which we could refer? Thanks.

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108

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Closed

Digital Life app required to be on home network?

I have not been able to log into the Digitial Life app when I am not on my home WiFi network. My husband used to be able and now he has the same as myself. Is there some setting we need to set to allow this? Thanks! Michelle

Questions

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168

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unable to get Yale 220 lock to exit DL network (unpair)

how do i get my Yale 220 deadbolt lock to unpair with the DLC? i want to pair it with my Ring controller, but one first has to unpair with the DLC. i entered Master code # 7 # 3 # but it is not accepted. is the network module ATT 2.0 CP 2-5-3 proprietary?

Questions

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564

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Inherited System - Changing the evening alarm setting

I inherited the digital life security system in the home that I purchased and I do not have an active account, but have been using it in a localized setting. However, the system keeps adjusting the time at which the evening alarm is set. When I first moved in, it was at about 10pm and the setting ti

Questions

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161

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Closed

How do I change the battery in my smoke detector?

How do I change the battery in my smoke detector? The alarm is beeping every 5 minutes or so.

Questions

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153

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