I have my switch connected to the gateway device's ethernet port via cat5e cable. The lights are blinking on both connected ports (switch and router).However, I cannot connect to the switch.I have tried re-starting and re-setting BOTH devices. I understand I can modify ip passthrough and get things

I have a uverse U200 subscription, but I am unable to stream ESPN to my mobile devices. Does anyone know why?  It says, "You are not authorized to play this content."

The recent fiber installations to the houses on either side of me have their fiber drops buried from a handhole by the curb to the slack NID on the side of the house. These fiber drops have an integral tracer wire.  If a fiber drop were buried approximately 12 inches deep and installed in 1-in

ATT is the worst company I have ever dealt with. I have never received a greater lack of customer care from a company. I work in customer service and am explicitly told to resolved customer issues as best I can, this is not the case with ATT. I called to disconnect my service on November 13, and th

Hello, I just got 1GIG plan installed at my home today. My gaming rig is hardwired into the fiber modem. When running speedtest, the upload speeds do not match the download speeds. Via wifi yes, but hardwired, no... All perspectives and solutions are welcomed.

I would like to upgrade and add fiber to my home Internet

I'm reaching out for guidance and assistance regarding the relocation of my AT&T Fiber box. I've recently encountered a situation where relocating the fiber box becomes necessary, and I'm unsure about the steps involved in the process. If any community members have experience with relocating the

I've had att wireless forever and never had a problem logging into my acct. using google's chrome browser. I recently had u-verse installed for my tv, home phone and internet. Since then, the att website refuses to login using chrome. It's not an account or credentials problem, because I have no pro

My wife needs to access a website for school. Att has labeled the site as spam. It is not spam it's for school. How can I make an exception? Smart home manager website and app were no help. Customer support and technical support is no help either.

I recently had AT&T Fiber installed at my location and I'm currently experiencing a frustrating issue - I have no internet connectivity after the installation. I'm reaching out to the community for any guidance or solutions to help me resolve this problem. Is anyone has encounter this issue?

My Roku device is not working because router is set to 5GHZ

Hopefully fiber is going to be installed in neighborhood soon Sydney Pond cir Lawrenceville GA seen PFP being installed in front of neighborhood. Att only offers 25 MB

I had a problem with my Gateway modem. AT&T sent me not only 1 new modem but 3. I switched the old one out with one of the new ones. But how to I return the others and make sure that I get credit for them all? The one new modem I installed had a return label for returning the old one. I called c

How can I connect my smart plugs to my AT&T network? All other devices connected but those will not. Device support was not able to help either. They worked fine on old network

Att Fiberoptic modem will not allow gosund WP3 smart plugs to connect

I have several smart light switches and plugs in my house. I recently switched to AT&T fiber that uses their latest router/modem.  It is running on 5Ghz band.  I need to temporarily switch to the 2.4Ghz band to reinstall the smart switches and plugs.  Most all smart switches and

Hi, I've wanted AT&T fiber ever since I moved to San Jose. Unfortunately, it's been a year and it's still not available. Tech support vaguely hinted at city permits being the issue. Is there a way to get a permit application number or reference so that I can write to my local representative?

Has anyone else gotten scammed by att fiber 300 dollar visa reward. I never received a notification and the times I called they said it would be sent in the mail. The only reward i recieved was some video game membership thing from nvidia. Everytime i called they told me to wait on the mail reward l

Trying to get fiber, but it looks like AT&T only goes up to 25Mbps, compared to starting speeds from Spectrum at 200Mbps and I have 1000Mbps from them. AT&T has been giving me direct mail advertising looking for over two years.  I am not convinced that I am on AT&T's roadmap, after

I have the manufacture Arris model BGW210-700 gateway with 1 gig fiber internet with 2 AT&T WiFi extenders in our home. Every apple device we own (4 iPhones & 3 IPads) randomly loses internet connection for 1-2 mins 2-3 times a day. It will come back just fine after waiting. To immediately r