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Sales Reps Approaching homes w "Sold" Signs ?

Had some guy w badge come to my door that clearly has No soliciting Sign posted on door. I spoke to him via camera speaker he wanted to talk to new homeowner & asked when he could come back & talk. Like (Edited per community guidelines)? Is this how they do business?

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Scheduling Service Technician

I’ve spoken with 4 different representatives trying to set up an appointment for a Service Technician to come check my internet for connection issues. They even said a tech needs to come out. But no one can schedule a service appointment. They all say there are issues, and they don’t know what’s wro

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Is there a way to stop ActiveArmor blocking too many outgoing requests, but keep firewall/security service running?

We've had ATT internet for a few years now. For as long as I can remember we've had to reboot our routers at least a couple times a week because the internet would just stop working. I assumed it was due to a connection/protocol issue between the ATT router and our Netgear, however, I was never able

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249

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Too many outgoing connections reported?

Almost daily I get the message from at&t security "too many outgoing connections" what can I do about it?

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1.4K

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Official Solution

Damage to pipes and interior of home

On Thursday October 6, 2023 ATT came and dug holes in my yard installing fiber optic cables. I am not an ATT customer, so I do not have an account or account number.  I had made a complaint with ATT when this happened because of the installation of the cables, pipes were broken and my two bath

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116

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Will Never Use ATT Again!

Terrible service!! I will never use or recommend them to anyone!  We recently moved and signed up for AT&T internet service at our new place.  Everything was fine at first, but after exactly one month our internet stopped working.  We looked at our account online, only to find ou

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Is this kind of performance normal for GPON business service?

​Hi everyone,​ ​Recently we upgraded one of our sites to "lightspeed" GPON service for business, static IPs, architecture is MPOE mounted Ciena to BGW210-700 and from there into our network. We upgraded from the existing super expensive "Enterprise" level ADI service for simple reason - money.​

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Att fiber blocking a specific private torrent website

Hi, recently I switch from Xfinity to att fiber 2gb service. Everything works fine and fast except that I can’t access a specific torrent site from my Mac mini. If I connect with vpn I can access the site. Any clue why is this happening? With Xfinity I never had this problem. And I don’t have enable

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28

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Cannot get ConnectWise (formerly ScreenConnect) to access sites

I have been using ConnectWise for years. I have my Synology RT2600ac router connected to my BGW320-505 modem/router.  The connection runs from the LAN Port on the ATT side to the WAN port on the Synology.  This was working and then stopped 2 days ago.  I have been messing with this a

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69

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Wrong location

So we just had ATT fiber installed a few days ago, and since then myself of my husband can not play on our KY Lottery app (and spare me the crap about lottery/gambling, blah, blah, blah, it's our money so we spend how we like!) Anyway, now it is saying we can not access it from our location. We cont

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Apple Store Website Blocked

AT&T seems to be blocking access to the Apple Store webpage. I'm able to load the Apple website, but when I go to buy something, I get the following message: "The page you’re looking for can’t be found." I'm using AT&T Fiber with the provided router BGW210. When I switch to another netwo

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12

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High Ping + Packet Loss between 8pm-11pm EST

I've had ATT fiber 1000 for about 3 years now and never had an issue until now. I recently moved into a new house (new build) which was serviced by ATT fiber so my service was moved over without any hiccups. Until I attempted to use it in the evening hours. Just to be clear before all this info

Questions

1.7K

249

AT&T Collection

Hello, To my dismay I received a message today from a debt collector saying I owe AT&T $26. I closed my AT&T account 7 months ago and didn't know I had any sort of outstanding balance and was never contacted regarding any outstanding amount after account closure. I couldn't even access my

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20

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Accepted Solution

Imunify360 Popup

I had this popup message from a web site I frequently visit. It only shows up when I access it via wifi.  Using a cellular connection it doesn't occur. Any ideas on what is triggering it and how to stop this from happening?

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24

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Recently switched to autopay, but unable to access complete billing info

I recently switched to autopay for all services. No matter what link I use that contains "Billing", I'm only able to view billing information for my Wireless Phone services, not my U-verse TV, Home Digital Phone or Home Fiber Internet Service. Is there a link that I can use to start at the very top

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13

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Unknown devices popping up with BGW320-500

Here is a bit of a background information first. The original router suddenly stopped giving out local addresses through DHCP and I got a replacement. The new one seems to have fixed the problem, however after a day I can see hundreds of "phantom" devices under Device->Status screen like this:

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31

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Lack of resources and customer service

My internet went out about an hour ago (current time 11:29 am March 18 2023). I do the basic troubleshooting, doesn’t work. I call to try to get some help and possibly have someone come out and fix my issue. The tech support on the phone (Oscar) does his thing and has me just do the basic troublesho

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new account deals

I was promised lot of things by ATt. 2 months free, credit and google gadgets. I think i am only getting 2 months free. anyone in the same boat

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Internet Down NINE DAYS - Neighborhood Outage - NO PROGRESS

Need help ASAP... my neighborhood has an outage for 9 days now. I have called customer service and tech department and they keep saying it should be fixed in 24 hours. 24 hours come and go and still nothing. This is crazy not having service for this long with no results. I work from home and need in

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35

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Blocked devices still have wifi access

I have blocked devices on my home wifi but still see activity from those devices. I have changed names and passwords to no avail. Any suggestions? My belief is neighbors more tech savvy than me...reinforces to me, wired is always better than wifi for security regardless of what a tech sales rep tel

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