Hi so for almost two weeks now I haven’t been able to connect to Xbox live and certain websites don’t work on my wifi. Xbox live works fine on my hotspot and all the websites I can’t access when connected to my wifi work fine via my phone signal. I can also watch twitch streams on my Xbox even tho i

Hey all, I'm having a problem getting my Netgear AC1200 to connect to my ATT Fiber Modem. I've gone through all the necessary steps to connect the two and create an IP Passthrough. Unfortunately, the router does not show up on the device list for the passthrough. I've tried manually entering the MAC

AT&T's Internet Service is amazing, but there is a lack of quality of service in other areas. The technician came at the beginning of January to install the Internet at home and found he was to connect an external wire to the street. He left the wire unburied "temporarily" but 2 months after, th

Hello all! I am a new AT&T Fiber customer and I am having trouble getting access to my Plex Server outside. I have the BGW320-500 and I have unabled the port but it doesn't seem to be working. In Plex it will show green for a few seconds and turn red again where I won't be able to access my libr

Had some guy w badge come to my door that clearly has No soliciting Sign posted on door. I spoke to him via camera speaker he wanted to talk to new homeowner & asked when he could come back & talk. Like (Edited per community guidelines)? Is this how they do business?

I’ve spoken with 4 different representatives trying to set up an appointment for a Service Technician to come check my internet for connection issues. They even said a tech needs to come out. But no one can schedule a service appointment. They all say there are issues, and they don’t know what’s wro

We've had ATT internet for a few years now. For as long as I can remember we've had to reboot our routers at least a couple times a week because the internet would just stop working. I assumed it was due to a connection/protocol issue between the ATT router and our Netgear, however, I was never able

Almost daily I get the message from at&t security "too many outgoing connections" what can I do about it?

On Thursday October 6, 2023 ATT came and dug holes in my yard installing fiber optic cables. I am not an ATT customer, so I do not have an account or account number.  I had made a complaint with ATT when this happened because of the installation of the cables, pipes were broken and my two bath

Terrible service!! I will never use or recommend them to anyone!  We recently moved and signed up for AT&T internet service at our new place.  Everything was fine at first, but after exactly one month our internet stopped working.  We looked at our account online, only to find ou

​Hi everyone,​ ​Recently we upgraded one of our sites to "lightspeed" GPON service for business, static IPs, architecture is MPOE mounted Ciena to BGW210-700 and from there into our network. We upgraded from the existing super expensive "Enterprise" level ADI service for simple reason - money.​

Hi, recently I switch from Xfinity to att fiber 2gb service. Everything works fine and fast except that I can’t access a specific torrent site from my Mac mini. If I connect with vpn I can access the site. Any clue why is this happening? With Xfinity I never had this problem. And I don’t have enable

I have been using ConnectWise for years. I have my Synology RT2600ac router connected to my BGW320-505 modem/router.  The connection runs from the LAN Port on the ATT side to the WAN port on the Synology.  This was working and then stopped 2 days ago.  I have been messing with this a

So we just had ATT fiber installed a few days ago, and since then myself of my husband can not play on our KY Lottery app (and spare me the crap about lottery/gambling, blah, blah, blah, it's our money so we spend how we like!) Anyway, now it is saying we can not access it from our location. We cont

AT&T seems to be blocking access to the Apple Store webpage. I'm able to load the Apple website, but when I go to buy something, I get the following message: "The page you’re looking for can’t be found." I'm using AT&T Fiber with the provided router BGW210. When I switch to another netwo

I've had ATT fiber 1000 for about 3 years now and never had an issue until now. I recently moved into a new house (new build) which was serviced by ATT fiber so my service was moved over without any hiccups. Until I attempted to use it in the evening hours. Just to be clear before all this info

Hello, To my dismay I received a message today from a debt collector saying I owe AT&T $26. I closed my AT&T account 7 months ago and didn't know I had any sort of outstanding balance and was never contacted regarding any outstanding amount after account closure. I couldn't even access my

I had this popup message from a web site I frequently visit. It only shows up when I access it via wifi.  Using a cellular connection it doesn't occur. Any ideas on what is triggering it and how to stop this from happening?

​Hello,​ ​Frankly I'm beyond frustrated 2nd day 😤 no internet access Sure home network sounds great. But without Internt access Nothing >> wifi negative/ Ethernet completely gone.​ ​Basically I think incompetent personnel thought they fixed or restored the internet service. ​ ​Well Basi

I recently switched to autopay for all services. No matter what link I use that contains "Billing", I'm only able to view billing information for my Wireless Phone services, not my U-verse TV, Home Digital Phone or Home Fiber Internet Service. Is there a link that I can use to start at the very top