I currently have active ATT u-verse fiber cable internet service and Directv service. I recently changed my account primary email access to a gmail account. I currently have 2 bellsouth.net email accounts which I would lie to cancel/delete. Is it possible to cancel/delete these 2 accounts and retain

How and where can I access the gateway user interface, then split into two bands?

We had a major outage in our area, several zip codes. The internet was down in many entire neighborhoods and ATT customer service told me there were also 5 cell towers around us that were down. We had no home internet and no wireless service for a day and a half. We had to drive 5 miles to use our

Pon light not lit , alarm is red and data yellow. Any suggestions please 

Hi, I had 2.5gbps for over a year and decided to cut some costs and downgrade to 300/300mbps. Some reason after I submitted the change ATT decided to ship me a BGW-210 and told me I needed to swap and ship back the BGW-320 or be billed for it. Seems pretty silly and annoying when all I wanted was

Hi, I want AT&T to delegate reverse lookups to my existing DNS server. I am a residential fiber customer with a /29 static block. I don't want them to store the PTR records, I want them to point to my name server, so I can manage the assignment of names. However, the request form requires PTR i

I need to speak with a supervisor regarding my miserable experience with my newly installed fiber internet. My account was canceled and by a ATT rep that does door to door sales because of the new area availability. I originally ordered online until this said rep called me and said that my order did

Does anyone know of other forums where people can discuss the dismal state of ATTs IPv6 infrastructure.Perhaps a Discord or Reddit place ? Conversations here do not seem worthwhile to me, as witnessed by the recently closed thread that was making VERY valid points about IPv6 subnets, that has now b

AT&T fiber down in Atlanta on Dec 23. No updates or ETA due to storm. Any similar issues or details known?

i'm having a problem with my router intermittently switching between wired and wi-fi. When it switches, I get put on hold on Microsoft Teams calls. I have a Microsoft Surface Book 2 and I've updated the firmware on the dock. I tried a new dock, same problem. I tried a dock from a Surface Book 1, sam

Received 5 static IP address from ATT. Using first usable to connect our Cisco Meraki security gateway. Also have a security camera server that's connected directly to the Cisco Meraki security gateway and receiving a vlan IP Address from the Cisco Meraki security gateway. However when trying to acc

I am a member of the HOA of my local neighborhood of ~450 $500k-$700k homes in metro Atlanta and need help on who to contact at AT&T about an incomplete installation for our community. In September of 2021, AT&T came and laid the flags across the entire neighborhood preparing for AT&T F

When I moved to my apartment in June 2022 I arranged for my router to be delivered on the day of my arrival - instead, AT&T decided to send it a week earlier than I specified and it was, of course, stolen. After being without internet for the first two weeks (I called and got a replacement route

I have been trying to reach someone with AT&T Risk Management for over three weeks now with no success! I have called every number that every AT&T representative has given me.  I was finally able to get a voicemail recording at the number 1-855-365-4976.  Recording says to leave a

I've set up my network using ATT Smart Home Manager but I don't see any directions on how to set up a guest network. Any help would be appreciated.  I have a BGW320-500 Gateway.

I've called different #'s twice and reported once on "chat" for the situation shown below. After a series of tornados went through Locust Grove, GA on January 12, 2023 the power and other lines were knocked down to the ground.  About 4 days after the damage occurred Central Georgia EMC replace

I was due $500 in rebates for signing up over a year ago, online, for fiber internet. There was a glitch on the website that chat couldn't fix. So I had to call in and it took some time and multiple customer service and techs to get m signed up for a fiber line. I still can't properly login, so I ha

Greetings, I've recently moved into a new community of new Contruction of 55 homes located in Sacramento, CA area. Was excited to learn that there was AT&T fiber available across the street, but when I attempted to sign up for Internet, I was surprised that all that was available was DSL! and o

Is ATT blocking outbound SMTP for onsite Exchange email servers?

Does anyone know why it's taking so long to get the copper internet upgraded to fiber? I've spoken to several representatives who give me a time frame of when it's supposed to be available at my address the date comes and goes, then we're still stuck with Copper DSL speeds, up to 5mbps. AT&T is