How interested is AT&T in expanding it's Fiber network. I live in North Dallas and it's been hinted at since U-verse was rolled out.  Last spring AT&T contractor crews were in our neighborhood running underground lines on Hillcrest.  The laid a branch line that rran about 30 yards

We have been having intermittent connection issues for months now. No matter the time of day or how many devices are connected. About 3 weeks ago I ran a diagnostic and it gave me an error and a tech came out. He fixed some issues that the original tech made ( used the correct wire on the fiber box,

I just received a BGW320-505 and I'm setting it up, however I can't find where to modify the default DNS settings. This is something so basic, yet completely missing from the user interface.

Outage in E KY has been since Monday. It has taken out land lines also.  No internet or land line phone since Monday March 27.  No estimated time as to when it will be back on.  When I call or message.  They either leave the message service before answering or tell me they don't

Ive had my modem switched and still no fix. This is ridiculous if I cant play my game without activating vpn. Then im going to have to switch back to Xfinity. I love fiber but this is a major inconvenience. Is there anyway to add this website to a trusted list on the router? Because it has to be an

I read in some documentation for my AT&T (Nokia), BGW 320-505 modem instructions concerning setting up the modem for pass thru or DMZ. I don’t want or need my router to rebroadcast the internet connection.  So, can the modifying my modem be avoidable?

I have ATT gigibit fiber to my home. Currently, the speed of hardwired connections to my router/gateway is great.  But the wifi is poor throughout my home.  I never get better than 100 MHz down or up near the router/gateway; in most rooms, even nearby rooms, it's usually 50 Mbs download a

Extend my wifi connection

Current config is ATT Internet 1000 (Fiber 1 Gig) to BGW210 (in basement of ranch house [three bedroom so not a huge house]). Single WFEXT 4971-41 extender on main floor.  Wifi signal strength varies wildly - connected devices (TV, thermostat, smartphone) drops intermittently.  ATT's Smar

​My service has been out since Monday (3/20) around 1pm ET and no end in sight with no word on what the problem is or when it will be fixed. I have tried reaching online support and calling the customer service line, got an automated messgae about an area outage and hung up on or told "we are experi

Signed up for internet service on 03/17/2023 and was required to pay 100 in advance due to credit reasons, which I authorized. A couple days later I was looking at the list of transactions on my card and saw two withdrawals from AT&T, each for 100 dollars at 8:10am on 03/17/2023. I called to not

Initial order with ATT was cancelled because there was already an ATT service active on the address. There was no notification sent out about the order cancellation. They even sent the equipment to the address even when they cancelled the order. Again no notification when they cancelled the order.

How can I retrieve or reset the user/password needed to access settings in the modem. I need to configure the pass thru.

Scheduled an appointment for fiber installation for my small business in Stockton, CA. After no call and no show, I called customer support. The representative was very nice and she sympathized with me. She scheduled another appointment for me. Second time also no call and no show. You would think a

I have been on ATT Fiber for a little over a month. So far, I'm somewhat disappointed with the WIFI performance of my BGW320. So, I'm thinking I will put it into passthru mode and set up a mesh network with my ASUS routers. This will be a first for me and if I foul it up on the first pass, I would l

We’ve been without internet for 2.5 days now. The outage notification keeps resetting itself to display that it’ll be fixed with 24 hours. what is the typical turnaround time to repair an issue. Our neighborhood is livid - several home owners are business owners and children need access to the in

ATT has installed fiber in my neighborhood. My yard is apparently the center of everything. Several months ago, they tore up my yard and cut my cable with Comcast. Comcast fixed that ... but I still have holes in my yard, parts where my concrete curb was damaged, they filled some holes with rocks an

The end of the fiber optic cable that inserts into the SFP module of the AT&T Modem (BGW320) ripped out. I was thinking of just replacing the fiber optic cable all together, but I cannot trace where the other end of the fiber optic cable inserts into because it enters a hole in the wall, and I

Network connection is BGW320-500 I have wired and wireless devices on the far side of a Synology RT2600ac configured in wireless repeater mode. There are also wired and wireless devices local to the BGW320 as well. All devices have good connectivity. The behavior of the BGW320 has changed since I fi

I have several smart light switches and plugs in my house. I recently switched to AT&T fiber that uses their latest router/modem.  It is running on 5Ghz band.  I need to temporarily switch to the 2.4Ghz band to reinstall the smart switches and plugs.  Most all smart switches and