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What can I do to unlock my phone?

My phone meet all the requirements, and I'm still unable to unlock my phone with the unlock app. I even update the app to the latest version.

Questions

57

1

0

I'm looking to buy a prepaid phone for the first time and am in need of some help

I found a phone on their website for 29.99 and says its a fall deal. I'm not able to order online or pay online once I get the phone so can I pay in cash and will they have the fall deal phone in my store or will I have to settle for a different phone ? also once I pay for the phone and pick a plan

Questions

31

1

0

Bridgepay not working

Hello I paid for the bridge pay and it put my phone into sos mode

Questions

12

1

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Newly activated sim card has no service

I activated my prepaid sim card and I want to keep my number from Tmobile. I successfully activated the sim card, but I can't make phone calls or receive texts. I want to log in my prepaid account, but I can't get temporary password since I can't receive texts. I used this number in att prepaid befo

Questions

27

5

0

Accepted Solution

Official Solution

eSIM

Anybody else have an ESIM installed on their device remotely after activated using a physical SIM ON an Apple i13

Questions

40

2

0

Accepted Solution

5G network

Do iPhone xsmax and iPhone plus work with the prepaid plans being that it’s how 5G network ?

Questions

35

6

0

How do I get an eSIM with a prepaid plan?

I'm trying to set up a prepaid plan and I want to use eSIM. According to the help files I should be able to do this easily. However, when I follow the "AT&T Prepaid BYOD" link I am not given the option to select eSIM. The default option for a physical SIM cannot be changed. How do I get an eSIM

Questions

34

2

0

Keep getting locked out of my account

Last month, on my phone, I was helping my mother with her plan, had to enter her info of course, and since then, when I go to my account, I end up having to reset everything. It keeps locking me out. I thought I had fixed it last month. I had no idea it would do this.

Questions

22

3

0

Does someone know how can I unlock my sim?

I already try the AT&T unlocked page but at the end it’s says that I should choose the option that I don’t have a phone number from that carrier when I did choose it, I already try like 20 times and still seems not to work for me (my bf had this phone but then upgraded and didn’t use it for a co

Questions

28

1

0

Closed

Good internet connection near wooded area

I live in Independence, LA in a wooded area a lot of buffering happens when trying to use the internet. Who is the best provider for this kind of area?

Questions

34

1

0

Accepted Solution

Official Solution

Dropped calls

I have only one bar and calls are dropping

Questions

17

1

0

Official Solution

Unlock Phone with IMEI # on another account

Hi I tried unlocking my phone with the "Device Unlock Portal" but get the error "Looks like your IMEI and phone number don't match". My IMEI was used in an old shared account for a previous number and I'm now using a new number with ATT prepaid. How do I unlock my phone if my IMEI is linked to an ol

Questions

2K

7

0

Do I have hackers

All my stuff gets threw in outer space

Questions

25

4

0

Sim network unlock

I have a sim card that got locked when I talked to customer service on the 27th. I've had the phone activated and minutes on it since then unable to use it. I need my sim card unlocked so I can use my phone

Questions

18

1

0

Accepted Solution

Official Solution

Reading text messages

I would like to read the text messages for the phone number (Edited as per the community guidelines)

Questions

149

2

0

Comparing Phones

I am seeking to buy a new cell phone. 2 of the phones am looking at are the unlocked Samsung Galaxy S21 and the unlocked Samsung Galaxy A14 5G. If anyone is familiar with either of these please comment, Both of these phones are around the same price. The S21 is refurbished and is older but has 128

Questions

16

2

0

I would like you to turn off AutoPay if it is on

I would like you to turn off AutoPay if it is on. I’m in Japan now and didn’t make account when I was in the US. Perhaps I can’t connect “paygonline.com” in Japan.

Questions

17

1

0

Sim or eSIM only pre paid

Hi I’m travelling from Australia this month and just wand a sim or eSIM pre paid can I get that and if so where from.

Questions

20

3

0

Closed

Comparing Phones

Just posted this but part of the message got cut off I am seeking to buy a new cell phone. 2 of the phones am looking at are the unlocked Samsung Galaxy S21 and the unlocked Samsung Galaxy A14 5G. If anyone is familiar with either of these please comment, Both of these phones are around the same pr

Questions

15

0

0

WIFI Calling

Why cant I make WIFI calls? My wife has the same phone as me and has under settings WIFI Calling. I dont even have that to switch on or off. Why not? We have no cell phone signal at our house so we need to both be able to make calls .

Questions

32

8

0

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