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How to add Emergency Broadband Benefit (EBB) to my AT&T account?

i was approved for emergency broadband and i already have an account with att. how do i add ebb to my account i already have?

Questions

 • More AT&T PREPAID Discussions

1.6K

4

0

Black Friday deal questions

Please explain what I would need to do to be able to get one of the phones from the black friday deals and move my phone number to that phone. I currently have a 4g phone and am thinking of getting a phone with 5g from the black friday deals. If I order a phone online then What do I need to do

Questions

 • Phones, Tablets & Devices

39

3

0

Accepted Solution

Official Solution

I just need to start

I bought a Sims card and the prepaid plan and I don’t do nothing

Questions

 • More AT&T PREPAID Discussions

41

1

0

Reloadable at&t prepaid card

AT&T prepaid reload resuable card is NOT working. Bought from Family Dollar. I NEED my phone for work but have no money to get a new card.

Questions

 • More AT&T PREPAID Discussions

681

4

0

Switching from prepaid to FirstNet

How do I switch my plan from prepaid to a monthly account? I’m looking to do the FirstNet plan for first responders 

Questions

 • Plans & Features

20

1

0

AT&T Prepaid Activation

You've reached this message because there was a problem with your activation , please return to your place of purchase . I purchased my phone from Walmart online. I also activated the phone and was giving a number after I paid.

Questions

 • Account & Usage

145

4

0

Access point

Wich access point should I use for my prepaid service on a non prepaid device

Questions

 • Account & Usage

26

1

0

Can I keep remaining account balance if transferring from Prepaid to Postpaid

Hi Team, I'm currently using a prepaid plan and my account has about $280 balance now. If I transfer from prepaid to postpaid plans, can I keep this balance? I got confused by the inconsistentcy from website to the store's representative's words. On this page, it's saying I can keep my old bal

Questions

 • Plans & Features

24

1

0

Cellular Update Failed

Your iPhone cannot make andreceive calls or accesscellular data until it has beenupdated how can I fix this issue when the apple update froze after downloading the update? Then there's something about a bad carrier update. But can't make calls to ATT

Questions

 • More AT&T PREPAID Discussions

29

4

0

Merging Two Prepaid Lines

I've setup two individual accounts for two lines. Is there a way to merge them?

Questions

 • Account & Usage

36

1

0

Stolen IPHONE

I have a APLINE GREEN 128G 13 pro max that I originally purchased from Verizon wireless. I've switched to Tmobile carrier. My ex boyfriend stole my phone, put his AT&T PREPAID sim card into my iPhone and is using like no problem. Bc the phone was not purchased thru tmobile so they can't block th

Questions

 • Phones, Tablets & Devices

29

2

0

Sim replacement

Can I keep my phone number with a replaced SIM card

Questions

 • More AT&T PREPAID Discussions

24

1

0

International use of Portable Hotspot

Hello, I currently have a NetGear Nighthawk mobile hotspot. It’s eligible for AT&T’s bring your own device program, and I can sign up for a prepaid data plan. However, I travel 75% of the time internationally for work. Will the prepaid plan work internationally, or is there a separate add-

Questions

 • Plans & Features

19

1

0

Do prepaid plans include 5G?

It is not specifically stated that prepaid plans use 5G data (it's just called high-speed data), while postpaid plans explicitly state the use of 5G. Do prepaid plans include 5G?

Questions

 • Plans & Features

151

6

0

Accepted Solution

Official Solution

Have Annual Prepaid. Any way to Port out number and get new one to use balance?

So I'd like to port out my current ATT number to google voice. (So I can use it across multiple devices) However I've still got several months of prepaid service on the annual plan. (until March 23) Is there any way ATT will let me port out and then assign me a new number for those remaining months

Questions

 • Account & Usage

42

1

0

Closed

Calling to Unlock has left me penniless

I have a pre paid AT&T phone which I purchased 2 years ago. I go to college in the USA and go home to United Kingdom each summer for three months. When I am in the uk I purchase and use a pay as you go SIM card from Vodaphone. This worked fine last year but this would not work and said “si

Questions

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130

6

0

Lost sim

Hi! I had a sim with the ATT 65 Unlimited Data plan and unfortunatelly I lost it. now because of that, I don’t have access to my bank account anymore and there is literally no way I can gain access to it again without my previous phone number. would it be any way to get a new sim card with the sam

Questions

 • More AT&T PREPAID Discussions

35

3

0

Accepted Solution

Domestic roaming on AT&T prepaid plans?

I'm currently with Mint MVNO, and unfortunately the T-Mobile network coverage outside of town in my area is pathetic. I often find myself without signal, and with Mint there is absolutely no roaming off of the T-Mobile network. No T-Mobile coverage = no cellular service. I also haven't been impresse

Questions

 • Plans & Features

1.2K

5

0

Activated prepaid but no service

Bought an att prepaid sim, stuck it in my phone (galaxy S9+ which an IMEI check said is valid) paid for the whole year, and says it's activated, got a number. But I have no service and am unable to make or receive calls and texts. Can't even sign into the att account I made because the stupid two fa

Questions

 • More AT&T PREPAID Discussions

63

6

0

Activate phone

30 pre paid 30

Questions

 • Plans & Features

16

1

0

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