I have a ATT prepaid monthly plan. What is the most premium international plan that I can add for my 10 day trip to Viet Nam and keep the same number so 2FAs and texts function properly.  

I got a new AT&T prepay phone. I want to switch my number to the new phone

I ran out of data , if I add more of the 50 go will I have to finish by due date which is in like 4 days or does it restart

My prepaid plan has unlimited talk, but when I try to make a call, I get a recording that says my balance is too low and I should make a payment.

Hi Sir, Just checking any service that you could offer - offer an international service (data, SMS, and Voice) with two mobile numbers (Hong Kong/Germany), and only a dual SIM on the mobile.  The current other SIM it is now used for US. Thanks.  My email: [email scrubbed]  and office number is (Edit

I have a Pixel 4 XL. The main carrier is Verizon and AT&T is the 2nd carrier is on a duel ESIM.  I am trying to install the AT&T Visual Voicemail APP but I cannot because the app site shows that I have the wrong carrier.  How do I install the app so I do not have to

Hi, I'd like to order the prepaid plan through AT&T, but when I select eSIM, it says I will be shipped a piece of a paper with a QR code on it to tell me how to activate it. This seems unnecessarily complicated. Is there any other way to get the instructions on how to activate the eSIM? I don't

I am traveling from another overseas outside of the USA nd would like to know if it is possible to purchase an AT&T wireless plan online and activate my sim card remotely while overseas before arriving in the USA (I will bring my phone with me to the USA and have already verified it is compatible wi

I recently switched from android to IPhone. When I had the android my mobile data worked normally, wherever I went it almost always worked. Now since I switched to iPhone my mobile data is never there. I pay for it, and I have tried every little trick to get it to work. But I still get nothing. Is t

I have an active hotspot and need the pin / password to the account. 3 calls to support, 2 trips to store.

I got an iPhone se today and I transferred my info from my old device, however it’s been almost four hours and none of my apps are downloading. It told me my transfer was complete so I need to know what to do

Bought a Samsung Galaxy A01 at Walmart for AT&T prepaid. The signage says the phone is only $9 with $50 service plan and in-store activation through Walmart's WARP system. Well, the phone says it has been activated on the AT&T network, but I need to add a service plan. The phone is unable to

I bought an iPhone 11 XS Max back in the day. I paid for it in full from and AT&T store under my dad’s account. I bought an iPhone 14 a couple months ago so I want to unlock the 11 to let my niece use. I’ve submitted two requests. The first I did myself and it was denied. The second one an AT&am

My turbo hotspot devices works good when it wants to but I can never get more than 10 minutes of use before it either disconnects my device or just says no internet I have plenty of data left since the device won’t really let me use it. I’ve called Att 3 separate times and every time they just say r

I purchased the Netgear MR6500 M6 Pro 5G mobile hotspot for my 5g mobile hotspot prepaid plan. It is connected to broadband apn and has 4g coverage but will not connect to 5G, I am in a 5G area. What are the apn settings to connect to 5G network?

I lost my phone and wanted to freeze the SIM card, but when I called AT&T, a robot answered the call. To freeze it, you need a four-digit PIN code. You also need a PIN code to contact real customer service, but I forgot it. What should I do? Now it's an endless loop. I can't find live customer s

How do i check the balanc. Online

All the guys at work use ATT postpaid and get excellent data/service offshore in the Gulf of Mexico. I bought a pre-paid eSIM and it worked great while we were in Port Fourchon. However, once we arrived at our work location offshore the data no longer worked. Although I still have 4 bars, and all m

I’ve been an AT&T prepaid customer for a while now and when I first got my line, I was able to speak to customer care and get the voicemail diverts removed from my line. When I was in the States last month, I got my line renumbered and as part of the re-number, diverts to the voicemail platform

I am traveling abroad for four months and want to know what my options are for putting my acct on hold.