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I was wondering if I can upgrade my prepaid phone

iPhone 11

Questions

 • More AT&T PREPAID Discussions

38

2

0

Accepted Solution

Official Solution

Receiving Text Messages while International

Hi,I have the 35¢ / Minute Prepaid plan and I was wondering if there is any way to get my text messages while in the UK?/What add-on/plan upgrade would I need? I have a different UK phone number for most of my needs, but some confirmation texts are on my USA number and can't be switched.Thanks!

Questions

 • Plans & Features

35

1

0

Trying to purchase a new phone, but have a prepaid plan on my old phone

I want to purchase a new Samsung phone and have my information transferred. However, at both the AT&T store and Best Buy, they said transferring would not be possible because I use a prepaid calling plan. Any suggestions? Thank you.

Questions

 • Phones, Tablets & Devices

32

5

0

Black Friday deals questions not answered

@ATTHelp @ATTHelpForums  I am wondering why ATT offers free phones but you need to change your phone number in order to be able to get that deal. That does not make sense to me. If you are willing to pay for the service why do you need to change the phone number?  I hope a person

Questions

 • Plans & Features

31

3

0

Accepted Solution

Official Solution

Hotspot

With the $65 plan can I use my hotspot to stream cable tv? If not how long of stream time can I get from it?

Questions

 • Account & Usage

54

1

0

Accepted Solution

Official Solution

Can I use any at&t device on at&t prepaid

I need to buy a new phone and I've been looking into getting a Samsung galaxy a51 that is at&t locked, but I use at&t prepaid. Will any at&t locked device work with an at&t prepaid plan as long as I put an at&t prepaid sim card in it?

Questions

 • Plans & Features

50

2

0

Accepted Solution

Official Solution

Data in Canada and Mexico

If I travel from the US to Mexico or Canada, does my 15GB data plan also travel with me. I know the text and talk does, but what about data use? Thanks

Questions

 • Plans & Features

49

1

0

How do I activate this phone!

I bought this att phone long story short I can't seem to get it activated

Questions

 • Account & Usage

43

3

0

Hotspot Discount Reward Offer: MHS 5GB not working

This 5gb hotspot shows on my account but when I activate hotspot on my phe it says mobile hotspot not available. Your plan does not support mobile tethering. 

Questions

 • More AT&T PREPAID Discussions

22

1

0

International roaming is supported by ATT WiFi calling

Hi,If I roam internationally using ATT Wi-fi Calling, will incoming calls be charged? My AT&T Prepaid Elite Unlimited plan currently allows me to travel to Republic of Ireland. Because I have not purchased any international day passes, I have put my phone on airplane mode. After I enable Wi-Fi

Questions

 • Account & Usage

21

1

0

Sign in to network

Hi, when i turned on my mobile data it says sign in to network. I already activate my sim and pay the plan and still the data is not working

Questions

 • Account & Usage

24

2

0

When I put my IMEI in the website to activate it it says it doesn't recognize it??

When I put my IMEI in the website to activate it it says it doesn't recognize it?? What do I do??

Questions

 • Phones, Tablets & Devices

23

4

0

Please help unlock prepaid

I used prepaid I need unlock carrier on the application but The information you have entered is incorrect. Please update and try again. I need you help check about this problem thanks

Questions

 • More AT&T PREPAID Discussions

17

1

0

I want to buy a SIM card online, but I don't have US number

Hi, I want to buy a SIM card online for the prepaid plan, but as I am a foreigner and have just arrived in US, I don't have US phone number. How can I order online? And, will my iphone 11(unlocked, bought in my home country) fit at&t? When I put my IMEI to Verizon, they said their SIM cannot be ac

Questions

 • More AT&T PREPAID Discussions

87

4

0

I bought a bridge pay add-on (1gb) and it did not reactivate my service

Hi, earlier this afternoon I bought the 1GB bridge pay add-on, and even though it posted to my account and shows in my account history, it did not reactivate my service. How can this be resolved?

Questions

 • Plans & Features

505

14

0

Rate card not active yet

Bought sim card 3 hours back rate card is still not active

Questions

 • More AT&T PREPAID Discussions

17

2

0

There is no option two switch from 8GB plan to 16GM plan for loyal customers

It is ridiculous that loyal customers are still paying $25/month for the 8GB plan with $300 annual pre-pay, but new customers get double the data with a 16GB plan for the same price. There is no option on the web page for me as an existing customers to switch to the Double Data 16GB plan when I come

Questions

 • Plans & Features

72

4

0

Accepted Solution

Official Solution

Cannot sign into att prepaid

I would like to manage my plan on the website and keep trying to sign into the ATT prepaid site using my hotspot phone number and ATT password. It will not go, the password box has red writing about entering a valid password.  What am I doing wrong?

Questions

 • Account & Usage

32

1

0

my phone isn’t working

hello, i have the $50 prepaid plan. but i haven’t been able to find it for the past few weeks so i’ve been without phone time. yesterday i finally broke down and got the $40 at&t prepaid card instead of the $50 one. since then my phone still has not been working. i’m just confused on why is so?

Questions

 • More AT&T PREPAID Discussions

44

2

0

Unlock code for LG M150 not working

I requested unlock code for LG M150 and received unlock code but while insert unlock code it shows unsuccessful. Please help to unlock Network on LG M150 .

Questions

 • Phones, Tablets & Devices

26

3

0

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