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How do I find my account number

i cant find my account number anywhere. how can i get it

Questions

 • More AT&T PREPAID Discussions

51

1

0

Account Locked - No Resolution

I've been trying to access my prepaid account for the last 2 days. The website says my account is locked and to call customer service. I called today and the rep wasn't able to help me. I asked for a supervisor and eventually hung up after waiting on hold for 20 minutes. Can someone help me access m

Questions

 • Account & Usage

24

1

0

Accepted Solution

Official Solution

Wireless calling with ATT is supported internationally

If I use ATT Wi-Fi Calling while roaming internationally, will I be charged for incoming calls? AT&T Prepaid Elite Unlimited plan is what I'm using right now while traveling to Republic of Ireland. Since I have not purchased any international day passes, I have put my phone in airplane mode. H

Questions

 • Account & Usage

41

1

0

Accepted Solution

Official Solution

Porting

How do you port number from Verizon to ATT prepaid

Questions

 • Phones, Tablets & Devices

45

4

0

Wrong email as first time purchaser

I recently purchased a prepaid plan for 1 year. As a new customer, I need a number and SIM card, etc. I just realized that I entered the wrong email (forgot a digit) so I haven’t received any confirmation of my payment, or any details on how to activate. I have no account set up and am unable to get

Questions

 • Account & Usage

27

1

0

RESET PIN

I have tried to enter my pin into my prepaid login, and it keeps saying that "It is not the correct PIN," but when I try and reset my pin, I just get a notification on my email that my account has been updated and it doesn't send me a new temporary pin. It also does not send my number a new temporar

Questions

 • Account & Usage

20

1

0

Sign in to network

My device says I'm not signed in to network

Questions

 • Account & Usage

14

1

0

Portable hotspot need to add on I think.

I have the Turbo Hotspot 2 and I paid fifty bucks when I started it a week ago.. it's no longer working so do I need to add on more data with an prepaid card or what?

Questions

 • Plans & Features

20

1

0

Prepaid AT&T hotspot Turbo 2 Connected with no Internet

I have connected and set up my prepaid hotspot and I purchased a plan that is specifically for unlimited however when I connect to the hotspot (which has full bars of signal) It consistently says "not connected to the Internet" I have seen similar questions asked here but I have yet to come across a

Questions

 • More AT&T PREPAID Discussions

15

1

0

Problems using data last 2 wks

Hey y'all, I have a galaxy S21 5g and have been having issues connecting to anything on my data, no problem if on wifi though. It started the beginning of last week. Has anyone else had the same? I have actual data to use, it is turned on, not on airplane mode and I've reset the network settings. I'

Questions

 • Plans & Features

101

9

0

Need this month's service to be free

I really need this months service to be free. I am having financial issues this month. I'm on the 40 plan. If anyone knows how I can get free service for a month. 

Questions

 • Account & Usage

16

1

0

Accepted Solution

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Esim for tourist

Hi, How do i buy a prepaid Esim ,without monthly plans, valid for a month?

Questions

 • More AT&T PREPAID Discussions

35

2

0

Customer support calls

The calls drop every single time

Questions

 • Phones, Tablets & Devices

26

0

0

Accepted Solution

Official Solution

Need to unlock att prepaid w/qlink sim card

My friend bought a Att prepaid phone (and wants to put her qlink sim card (free government program) in phone but the phone says it needs to be unlocked first. Then need network unlocked. Need help please. Have called over 10 times and can't get this unlocked.

Questions

 • More AT&T PREPAID Discussions

412

14

Accepted Solution

Official Solution

Wifi calling and texting while international

I have an ATT prepaid account. Is it free to send and receive calls using WiFi while in Germany? Can I send and receive text for free using WiFi in Germany?

Questions

 • Account & Usage

23

3

0

Accepted Solution

Official Solution

Why does this say I already have a user account for my phone number?

I tried making an account for my prepaid service with my prepaid phone number and it says I already have one and I’ve never made one. Any idea why that may happen?

Questions

 • Account & Usage

47

2

0

Accepted Solution

Official Solution

Why can I send and receive texts but not make calls or go on the internet?

Last year I got a unlocked Samsung Galaxy note 9 and set it up with at&t prepaid. I could text on it (though occasionally wouldn't receive a message) but I couldn't make calls or go on the internet at all, but the wifi worked. I had it on the unlimited plan of talk, text, and data. Does anyone h

Questions

 • Phones, Tablets & Devices

45

3

0

Contact

How can I see my account contact

Questions

 • Phones, Tablets & Devices

18

1

0

pepaid plan for tourist (non-US-resident)

Hello i'm a tourist from Europe. I tried to get the AT&T prepaid for $300 by using my hotel adress in the US and my german email adress. Everthing was fine untill the end and I 've got an order number at last. But I didn't get a confirmation email so i could send a copy of my passport. I've got

Questions

 • Plans & Features

31

1

0

I cannot make a call and use the internet.

Hi, I just bought a prepaid sim with a plan $300 for 12 months via the website. My sim is already activated and I already paid the bills. But right now I cannot make a call or use the internet. By the way, I can text. My mobile is Samsung S10 lite. I don't know how to fix it. Does anyone kn

Questions

 • More AT&T PREPAID Discussions

35

2

0

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