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EBB device discount

I qualified for the EBB discount for 50 service and 100 device discount. I did the enrollment form and received the sims card with service active for the 100 gb data plan and tablet. How did he get the tablet and apply the 100 dollars discount as I don't have a device to make use of the service with

Questions

342

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0

prepaid plan

i recently tried to buy a new plan but for some reason my card was declined, even though i have enough on my card. my card was still charged anyways, without the plan actually going through at all.

Questions

16

1

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I was going to sign up for ACP

I was looking at acP to my

Questions

11

2

0

Port in not working. It says zip codes don’t match

My port failed saying the zip code of my phone number and for the temporary number in my prepaid account are not same. I wasn’t told anything about it before paying 300 dollars. Temporary number ive been given is (Edited as per community guidelines). Number I want to port in is 607-xxx-xxxx.

Questions

24

2

0

Accepted Solution

Suspend service while abroad

Hi, I would like to suspend my pre-paid service while abroad for a few months. If I add balance less than the amount required to renew my current plan for how long will the account remain active without closing ? Thanks

Questions

25

3

0

Lost prepaid cell card

I lost my prepaid card that I bought and didn’t get the number or pin off of it. I never even scratched off the outside to reveal the number. I’m not sure if it was connected to me in anyway/activated. Is there a way to find it? I bought it from Walmart and have the receipt. 

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14

2

0

Accepted Solution

new cell phone

my cell phone number through AT&T is (Edited as per community guidelines) and I would like to get a new phone.

Questions

22

2

0

Access to view DirecTV Streaming

I want to watch DirecTV Live Channels. I have tried several attempts, it takes me to the All Channels screen. After selecting show, the next screen is Get Your Game On. Please help, I am not tech savvy, may be user error. I appreciate any help. Thanks.

Questions

12

1

0

Accepted Solution

Official Solution

Active Prepaid SIM Error

Hello, I'm trying to activate my prepaid SIM but I keep getting this error: We're working on our system right now. Give us some time and try again later. ERROR CODE: SSACT-52 How long should I wait before I try again?

Questions

25

5

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My iphone 13 pro max mark as lost and stolen

I accidentally delete my atnt esim in my carrier contract iphone 13 pro max . Now I want to use this phone in my country India but when I go to page unlock page its shows your device is mark as lost and stolen. Please help me to remove from that list so I that I can request it for unlock to use in

Questions

31

11

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Closed

Want to unlock my Iphone 13 pro max

Hey I need support as I got my phone from US its stop working as its on contract with ATnT carrier.so I want to unlock my device please help me because I am not able to use it in my country.

Questions

22

3

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Request

I need upload my photo ID

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16

2

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Prepaid account number

Where can I find my account number?

Questions

15

1

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I want to buy a SIM card online, but I don't have US number

Hi, I want to buy a SIM card online for the prepaid plan, but as I am a foreigner and have just arrived in US, I don't have US phone number. How can I order online? And, will my iphone 11(unlocked, bought in my home country) fit at&t? When I put my IMEI to Verizon, they said their SIM cannot be ac

Questions

134

2

0

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Changed my number and now nothing works

My phone won’t receive text or do anything normal

Questions

16

1

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Prepaid PUK Code?

Where is the PUK code on the paygoonline.con prepaid account? There are how-to instructions for post-paid, but I can't find out where the PUK code is for prepaid, and of course the call center is closed.

Questions

17

1

0

Accepted Solution

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DIFFICULTIES IN TRYING TO ACTIVATE MY NEW AT&T SIM CARD TO MY NEW DEVICE AND PAYMENT ISSUES.

Hello, I would be so happy to get feedback from anyone concerning my recent struggles. Firstly, I'm in Canada and I wanted to use AT&T because of how easy and flexible the services are and people say that it is possible to access the network from here. So I bought the sim card, inserted it into

Questions

135

1

Device compatibility check

Is the prepaid $30 monthly plan compatible with Pocophone F1?

Questions

36

3

0

Accepted Solution

Internal Roaming in India

I have ATT prepaid and I would be in India in a day. Would there be any service on my phone ? Is there a plan which I can use to enable service while staying in India ?

Questions

22

2

0

Accepted Solution

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Unlocking

Trying to get my AT&T MOTO G 5G (2022) PREPAID PHONE UNLOCKED

Questions

49

21

0

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