I can’t access my account and what exactly was my order

On the paygonline.com web site for AT&T Prepaid, I want to get my call log history from December 2022 (I am writing this question to the forum on Nov 28, 2023), but the Account History web page only allows me to select as far back as June 1, 2023. Is there any way to get my December 2022 call lo

If you have a food card or state insurance you qualify for free phone service and 50 $ off wifi &for $10.05 you get a free tablet...well a cheap tablet..

Technical issues

After a 2-year Covid break I will again be traveling to the US in May. I have 3-year old Huawei P20 that has always worked fine with the AT&T prepaid cards. I read that AT&T has started phasing out 3G. Does that mean that I won't be able my Huawei P20 anymore (May 22)? Or will I just not ben

Hi all, I have a question on unlock eligibility. What happens if I start using a ATT locked phone with ATT service for 1 month and then put my sim in a different unlocked phone and continue using for 5 more months with ATT service. I would have completed 6 months of service after activating the unl

I've had perfectly good Wi-Fi calling for about a year and about 3 weeks ago it just stopped working. I've: A)played with flight switch B) cleared the network twice C) turned the phone on and off D) tried unsuccessfully to re enter my emergency address etc I'm pretty fed up and feel that something

Would I still qualify for a student discount even if I already have a prepaid line or does it have to be a new activation?

When I tried to pay for AT&T prepaid website said that my payment could not be processed and got declined. But my bank account still got charged... Who should I contact, because my bank needs paperwork for this....

Need to cancel plan. No longer have phone and money keeps coming out of my gfs account.

Long-time prepaid customer and tech dunce. Had 6 or 7 year old LG Phoenix 3.  Got unlocked Moto G Stylus 5G 2023.  Recently switched SIM and skipped first steps for setup because I wanted to be sure it was compatible first.  Appears to work fine.  Calls, texts, wi-fi all work gr

This entity, VESTA *AT&T PREPAID charged my credit card company last June claiming I owed them for add-ons to my prepaid cell phone account. I maintain that I don't know who this outfit is nor have I had any dealings with them and that I only deal with AT&T where my balance owed is zero.

Hi, we were told we would receive a discount for adding a prepaid line to my boyfriend's account. I currently have the ATNT Vista mobile phone with unlimited talk, text and data. How do I sign up for this? Thank you! Anna Begley, Andre Robin (employee)

How often is the compatible phone list updated. For example the compatible phone list sent to me about a month ago does not list the Samsung Galaxy S23 FE, I tried sending the URL to see if there is an updated list but it does not appear there is as this phone is not listed, though your web site is

Issues with PREPAID activation and porting number in. I haven't had any luck with this iniital process. I've got a few questions and will try and give as much background info as I can. I don't know if this has anything to do with this or not, but I will add this part just in case. I was curious to t

Hi , I'm att customer. Wanted to if I can switch to $25/month prepaid plan fron my current plan. If Yes, what's the process, I don't want to change my current phone number. Thanks, Rajesh

I'm trying to get plan options for Trail cameras. Do you guys offer a plan? Does this just cover 1 unit or can it be multiple? Just working on my Christmas list.

I'm in Aruba and paygonline is not loading. Is this due to being in Aruba or is the site down? I have the $35 International Travel addon.

I'm traveling to Japan in January and I need to be able to receive and reply to texts from my credit card company. They no longer have a way to flag your account if you are traveling and instead just send fraud alerts via text when you make a purchase in another country and you have to reply right a

Need to port my wife Prepaid phone number to Postpaid