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Switching from prepaid to FirstNet

How do I switch my plan from prepaid to a monthly account? I’m looking to do the FirstNet plan for first responders 

Questions

 • Plans & Features

15

1

0

AT&T Prepaid Activation

You've reached this message because there was a problem with your activation , please return to your place of purchase . I purchased my phone from Walmart online. I also activated the phone and was giving a number after I paid.

Questions

 • Account & Usage

142

4

0

Access point

Wich access point should I use for my prepaid service on a non prepaid device

Questions

 • Account & Usage

20

1

0

Can I keep remaining account balance if transferring from Prepaid to Postpaid

Hi Team, I'm currently using a prepaid plan and my account has about $280 balance now. If I transfer from prepaid to postpaid plans, can I keep this balance? I got confused by the inconsistentcy from website to the store's representative's words. On this page, it's saying I can keep my old bal

Questions

 • Plans & Features

21

1

0

Cellular Update Failed

Your iPhone cannot make andreceive calls or accesscellular data until it has beenupdated how can I fix this issue when the apple update froze after downloading the update? Then there's something about a bad carrier update. But can't make calls to ATT

Questions

 • More AT&T PREPAID Discussions

28

4

0

Merging Two Prepaid Lines

I've setup two individual accounts for two lines. Is there a way to merge them?

Questions

 • Account & Usage

29

1

0

Stolen IPHONE

I have a APLINE GREEN 128G 13 pro max that I originally purchased from Verizon wireless. I've switched to Tmobile carrier. My ex boyfriend stole my phone, put his AT&T PREPAID sim card into my iPhone and is using like no problem. Bc the phone was not purchased thru tmobile so they can't block th

Questions

 • Phones, Tablets & Devices

28

2

0

Sim replacement

Can I keep my phone number with a replaced SIM card

Questions

 • More AT&T PREPAID Discussions

22

1

0

International use of Portable Hotspot

Hello, I currently have a NetGear Nighthawk mobile hotspot. It’s eligible for AT&T’s bring your own device program, and I can sign up for a prepaid data plan. However, I travel 75% of the time internationally for work. Will the prepaid plan work internationally, or is there a separate add-

Questions

 • Plans & Features

17

1

0

Do prepaid plans include 5G?

It is not specifically stated that prepaid plans use 5G data (it's just called high-speed data), while postpaid plans explicitly state the use of 5G. Do prepaid plans include 5G?

Questions

 • Plans & Features

137

6

0

Accepted Solution

Have Annual Prepaid. Any way to Port out number and get new one to use balance?

So I'd like to port out my current ATT number to google voice. (So I can use it across multiple devices) However I've still got several months of prepaid service on the annual plan. (until March 23) Is there any way ATT will let me port out and then assign me a new number for those remaining months

Questions

 • Account & Usage

36

1

0

Closed

Calling to Unlock has left me penniless

I have a pre paid AT&T phone which I purchased 2 years ago. I go to college in the USA and go home to United Kingdom each summer for three months. When I am in the uk I purchase and use a pay as you go SIM card from Vodaphone. This worked fine last year but this would not work and said “si

Questions

 • More AT&T PREPAID Discussions

128

6

0

Lost sim

Hi! I had a sim with the ATT 65 Unlimited Data plan and unfortunatelly I lost it. now because of that, I don’t have access to my bank account anymore and there is literally no way I can gain access to it again without my previous phone number. would it be any way to get a new sim card with the sam

Questions

 • More AT&T PREPAID Discussions

28

3

0

Accepted Solution

Domestic roaming on AT&T prepaid plans?

I'm currently with Mint MVNO, and unfortunately the T-Mobile network coverage outside of town in my area is pathetic. I often find myself without signal, and with Mint there is absolutely no roaming off of the T-Mobile network. No T-Mobile coverage = no cellular service. I also haven't been impresse

Questions

 • Plans & Features

1.1K

5

0

Activated prepaid but no service

Bought an att prepaid sim, stuck it in my phone (galaxy S9+ which an IMEI check said is valid) paid for the whole year, and says it's activated, got a number. But I have no service and am unable to make or receive calls and texts. Can't even sign into the att account I made because the stupid two fa

Questions

 • More AT&T PREPAID Discussions

58

6

0

Activate phone

30 pre paid 30

Questions

 • Plans & Features

14

1

0

Prepaid esim

Hi, I want to order the prepaid plan with bonus. but it sends an SIM card to my adres, I have an iPhone 14 with no sim slot, does this plan come with ESIM?

Questions

 • More AT&T PREPAID Discussions

25

1

0

Accepted Solution

Official Solution

How to upload minutes with a prepaid card for AT&t

Bought the prepaid AT&t card to refill my AT&t phone they said I needed a SIMs card so I got one what do I need to do now

Questions

 • Plans & Features

43

1

0

Changed iPad from prepaid to postpaid. Getting billed for both

To change iPad from prepaid to post paid in order to add add intErnational data I was told to go to an ATT store. Did that, they put new SIM card in with new phone number and put it on my iPhone bill. , now I’m getting billed for both. The new sim is billed on my iPhone bill and I’m still getting th

Questions

 • Account & Usage

31

3

0

iPhone 14 pro max prepaid plan eSim

Hi, I see there is a prepaid plan - 16GB of data. $25/mo. for 12 months. Just wandering is this one available with eSIM? If yes, How can I activate eSIM? cause I only see SIM card when I add it to cart. Thank you!

Questions

 • Account & Usage

21

1

0

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