My intro says it all. Why does ATT prepaid deduct my funds from my account at midnight but doesn't automatically refresh my portable hotspot device until between 6 am and 8am?!?! Customer service has zero explanation. I am tech support for my community so I know the steps to be taken to refresh it m

My son's bill was paid 10/27/23 and after attempting to connect both of our phones on 11/10/23 his phone was turned off. Had to pay $65 to get it turned back on. I want to speak with a live person to this straightened out and a credit on his account. Also want to connect our two phones since this al

I have two phones on an AT&T postpaid account, and would like to move them both to an AT&T prepaid account while keeping the numbers. So far, I have:Tried to do it myself online, but the prepaid account setup wouldn't accept my existing numbers.Talked to chat support, they said I needed to call supp

Is a possibility to add international phonecalls or sms on my prepaid? I need receive a sms from my bank. I am out of USA

I bought a phone from someone through an ebay store, but the phone is locked, I don't use any other service than AT&T Network, I tried to ask to unlock it, I was told that the phone is in debt and I don't know, I'm far from that country, I'm in Tanzania, I was asking you to help me so that I can

Well I have found that just about every contacts in calls and messages have been blocked. I contacted AT&T yesterday and that worked. Then today there more of my contacts blocked! How can I stop and fix this and why is it happening?

Purchased a Turbo Hotspot 2 from WALMART, it was activated in store on a 50G data only plan. Unit was unpacked and set up baced on included instructions, hotspot connected worked as it should. Followed instructions for "Activate Your Account Online" in manual. but unable because i do not have a p

When I text anyone with an iPhone someone else off my same phone number texts them back saying they don't know who I am. I get the other person's food delivery alerts saying my food is about to arrive and the delivery driver says this number texted them with delivery instructions.

Hi. Both me and my wife have an exsisting AT&T prepaid accounts. Now, my wife has planning to apply for a family plan and include my number to her account which means my prepaid plan will be cancelled. Can this be possible? How?

I can’t access my account and what exactly was my order

As a Canadian tourist I purchased an AT&T eSIM card from an agent in Las Vegas. I wanted to be able to call Canada, but the prepaid 30 day service I was sold did not include calls to Candad. The agent admitted he sold me the wrong eSIM but said he could not issue a refund, I would have to call h

On the paygonline.com web site for AT&T Prepaid, I want to get my call log history from December 2022 (I am writing this question to the forum on Nov 28, 2023), but the Account History web page only allows me to select as far back as June 1, 2023. Is there any way to get my December 2022 call lo

If you have a food card or state insurance you qualify for free phone service and 50 $ off wifi &for $10.05 you get a free tablet...well a cheap tablet..

the phone numbers on the website are completely useless. They give you numbers, and when they switch they say they can't help. None of them are a real person. I am so beside myself. Why can't I talk to a person to help me. The stores are no good either, and won't help. I've been trying all day to ge

Technical issues

After a 2-year Covid break I will again be traveling to the US in May. I have 3-year old Huawei P20 that has always worked fine with the AT&T prepaid cards. I read that AT&T has started phasing out 3G. Does that mean that I won't be able my Huawei P20 anymore (May 22)? Or will I just not ben

Hi all, I have a question on unlock eligibility. What happens if I start using a ATT locked phone with ATT service for 1 month and then put my sim in a different unlocked phone and continue using for 5 more months with ATT service. I would have completed 6 months of service after activating the unl

I've had perfectly good Wi-Fi calling for about a year and about 3 weeks ago it just stopped working. I've: A)played with flight switch B) cleared the network twice C) turned the phone on and off D) tried unsuccessfully to re enter my emergency address etc I'm pretty fed up and feel that something

Hello, how to contact the operator so that the operator's lock is lifted for me, I am ready to pay what the subscriber has to pay. I'm from Russia, but it so happened that I bought such a new phone. I will be grateful to everyone for their help in solving my problem.

Would I still qualify for a student discount even if I already have a prepaid line or does it have to be a new activation?