Went to app unlock device on my at&t prepaid phone wouldn't unlock it so I submitted a request to unlock my phone and was denied and I want to know why because all requirements are met?

Phone number not working

I was told by AT&T to ignore this message. I contacted AT&T's Global Fraud Mobility department and spoke to Julie and Charletta by calling the main fraud line 877.844.5584 on the week of October 17. Please redirect this or call the person who used my email account to purchase the phone and t

Hi, I bought a prepaid phone 08/07/2023 in Las Vegas. When we returned to Belgium in Europe I wanted to use my phone but it had to be unlocked and it said I had to wait 60 days after the purchase before requesting an unlock. When I now try to unlock my device I get asked a bunch of info I never rece

Hi All, We are using AT&T sim cards in opengear devices, however the public IPs are being blocked by the checkpoint firewall in our data center in UDP1194 port. Is there a way to find those IPs in https://iotcontrolcenter.att.com/ portal? This is what we see getting blocked 166.173.xxx.xxx .

Hello everyone, Im having some issues with getting my ACP to get put back on my account.  2 months ago I apparently became unqualified and att removed my benefits.  I called ACP, they had no issue on their end.  They still showed active with att, so i decide to reapply.  I have

Hello,I just activated my Tablet data plan for my iPad and it's not working. The bars show but the data doesn't work.

Can someone answer how many PIN attempts are allowed before the account is locked? if any?

Hi. I am having an awful time getting some assistance with transferring my deceased sister's cell phone number to my Verizon account.  My sister was a pedestrian versus a motor vehicle - her cell phone was obliterated in the accident. No sim card etc. was recovered. She was "paperless" and did

If I get a prepaid plan, is it linked to a new phone number or how can I get a new number along with the plan?

I can’t access my Turbo Hotspot 2's webui manager. I receive a 'website unavailable' message with both the http://hotspot.webui and the 192.168.1.1 sites. I have tried resetting by holding the power button through a shutdown/restart cycle and by pressing the factory reset button. I have tried cleari

I'm currently on a "3" year assignment in Japan, prior to my departure from the states I stopped by an AT&T store to ask about keeping my line open while on this assignment. After that conversation I was led to believe the only way I could keep my line "open" would be to leave my line with a tru

So I just moved in to the country and i only have Texas ID and own my bank account and I have never used credit before in my life  With this information and I able to get a phone plan for the brand new samsung s23? Like pay $100 a month for it?

I just bought iphone 15 and trying to setup the cellular. I cannot seem to find a way to request for esim. My old phone is iphone 7 with a physcial sim card. Thanks

I payed for a use phone and I need a network unlock code

I am a Canadian that purchased a prepaid plan on July 26, 2023. I needed it for July through the end of September, 2023, but did not need it in October 2023, so I did not renew at the end of September, 2023.  I will be requiring it again starting on November 17, 2023.  My question is, if

I live in Australia & travel to the US regularly to see my partner. I purchased a sim last year, went to an AT&T branch to activate it for data usage and it worked great that 1st (post COVID) trip. Returned earlier this year, topped it up but could only use it whilst using free WiFi. I am

Hi I live outside USA, but I need a pre-paid USA phone line. can i activate an esim while outside the USA and how?

My daughter has not used her phone for some time, and service stopped. In the past, we were able to simply pay the past due amount through the website and reinstate service. This time, however, we are unable to log into her account. Attempts to make a payment without signing in fail as the webpage s

I recertified my ACP benefit and try to enroll with AT&T. The agent redirect me to a site https://www.att.com/prepaidacp/. After I enter all personal information and address, it showed me an error "Your transaction cannot be processed with the information provided." on "Address" step. call AT&am