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I activated my prepaid sim card and I want to keep my number from Tmobile. I successfully activated the sim card, but I can't make phone calls or receive texts. I want to log in my prepaid account, but I can't get temporary password since I can't receive texts. I used this number in att prepaid befo
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Account & Usage
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Anybody else have an ESIM installed on their device remotely after activated using a physical SIM ON an Apple i13
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Account & Usage
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Do iPhone xsmax and iPhone plus work with the prepaid plans being that it’s how 5G network ?
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Plans & Features
I'm trying to set up a prepaid plan and I want to use eSIM. According to the help files I should be able to do this easily. However, when I follow the "AT&T Prepaid BYOD" link I am not given the option to select eSIM. The default option for a physical SIM cannot be changed. How do I get an eSIM
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Last month, on my phone, I was helping my mother with her plan, had to enter her info of course, and since then, when I go to my account, I end up having to reset everything. It keeps locking me out. I thought I had fixed it last month. I had no idea it would do this.
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Account & Usage
I already try the AT&T unlocked page but at the end it’s says that I should choose the option that I don’t have a phone number from that carrier when I did choose it, I already try like 20 times and still seems not to work for me (my bf had this phone but then upgraded and didn’t use it for a co
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Phones, Tablets & Devices
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I live in Independence, LA in a wooded area a lot of buffering happens when trying to use the internet. Who is the best provider for this kind of area?
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Account & Usage
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I have only one bar and calls are dropping
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Phones, Tablets & Devices
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Hi I tried unlocking my phone with the "Device Unlock Portal" but get the error "Looks like your IMEI and phone number don't match". My IMEI was used in an old shared account for a previous number and I'm now using a new number with ATT prepaid. How do I unlock my phone if my IMEI is linked to an ol
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Phones, Tablets & Devices
I have a sim card that got locked when I talked to customer service on the 27th. I've had the phone activated and minutes on it since then unable to use it. I need my sim card unlocked so I can use my phone
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I would like to read the text messages for the phone number (Edited as per the community guidelines)
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Phones, Tablets & Devices
I am seeking to buy a new cell phone. 2 of the phones am looking at are the unlocked Samsung Galaxy S21 and the unlocked Samsung Galaxy A14 5G. If anyone is familiar with either of these please comment, Both of these phones are around the same price. The S21 is refurbished and is older but has 128
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Phones, Tablets & Devices
I would like you to turn off AutoPay if it is on. I’m in Japan now and didn’t make account when I was in the US. Perhaps I can’t connect “paygonline.com” in Japan.
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Hi I’m travelling from Australia this month and just wand a sim or eSIM pre paid can I get that and if so where from.
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Just posted this but part of the message got cut off I am seeking to buy a new cell phone. 2 of the phones am looking at are the unlocked Samsung Galaxy S21 and the unlocked Samsung Galaxy A14 5G. If anyone is familiar with either of these please comment, Both of these phones are around the same pr
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Phones, Tablets & Devices
Why cant I make WIFI calls? My wife has the same phone as me and has under settings WIFI Calling. I dont even have that to switch on or off. Why not? We have no cell phone signal at our house so we need to both be able to make calls .
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Phones, Tablets & Devices
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While in Canada am I able to choose the provider/carrier I'm using (Telus, Bell, or Rogers)? If not, how is the provider selected when multiple are available in the same location?
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I have a phone alcatel 5004R that I purchased and brought to pre-paid. Now I need a phone to run special diabetes app and I can buy through ATT pre-paid. Do I cancel my existing pre-paid and then start over by purchasing a pre-paid phone on ATT?
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I have been trying for over a month to close my deceased brothers prepaid account. Since I do not have his phone or pin they can't help me in the store even though I have his death certificate and will showing me as the trustee of his estate. I tried calling every toll free number on the web and jus
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Account & Usage