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HOW CAN I GET MY 4 DIGIT PIN IF I HAVE LOST MY PHONE

LOST MY PHONE AND I NEED MY 4 DIGIT PIN TO LOGIN TO MY PREPAID ACCOUNT

Questions

599

2

0

Unlock Phone

I made an unlock request and it got denied because it said I am a prepaid user and I should use the Unlock App that is installed on the phone. There was no app installed, however, I found the app in the app store and installed it. After agreeing to the terms and conditions and allowing the app to ma

Questions

54

6

0

Accepted Solution

ATT Prepaid No Network Overseas

My ATT prepaid (1 year contract which I signed up about a month ago) is not working in Singapore. Network or SIM card error. The network icon on top right corner of the screen is simple a small x. The phone was working before I left the US. I have removed the SIM card and slotted it back and restar

Questions

46

4

0

Can't activate esim but my phone number is ported over already

Hi, I signed up for the $300 for 12 months plan and got my E-Sim but could not activate it. So, I called a customer service agent about my esim not activating, and the agent transferred my number over to ATT. But, my ESIM still cannot be activated. I went to a physical store and they said they canno

Questions

30

1

0

Loss of pictures, etc

When factory resetting a phone do you lose your pictures that are saved on a sim card?

Questions

73

4

0

Accepted Solution

Official Solution

How do I pay my bill with a at&t prepaid card

My issue is I need to pay my bill with this prepaid AT&T card

Questions

270

1

0

I need cancel my mobile phone plan

I need to cancel my cell phone plan because I'm no longer in the United States,but my number is linked to someone else's name, as it was designed so that we would have 3 lines on the same contract, and that's why I don't have access to the app because I don't have the username ID. How should I proce

Questions

18

1

0

Accepted Solution

Official Solution

Transferring calls

I need to transfer my cell phone calls to my land line. Why can't I do this?

Questions

65

5

0

Prepaid Travel Add-On to Japan

Hi, I’m currently using prepaid $65 Unlimited MAX Monthly Plan. i am going to Japan from next week and will stay there for 3 weeks. If I buy $35 travel add on, Can I use my phone in Japan for talk, text and data?

Questions

38

3

0

Changing plans

Going from contract to prepaid. Can I do that with another line added to my contract

Questions

35

6

0

New ATT account, can’t make calls or text but have data access

The eSIM will let me use data but can’t text or call. I have a iphone14 pro max with a year prepaid wireless, and I can’t get calls or texts. The internet with data works fine. Phone is updated, airplane mode and dnd are off. Can’t even text or call with WiFi. What do I do 

Questions

44

1

0

Refill card

Unable to use my refill card need help

Questions

17

1

0

4 email notifications received each month

I receive from AT&T PREPAID EMAILS EACH MONTH first one - autopay 2 day reminder second one - autopay was successful third one - prepaid rate plan payment reminder fourth one - rate plan renewal was successful why? Am I being charged twice please help me understand thank you

Questions

30

3

0

Everyone should get the credit including at and t gophone.

Help me understand why I don't get a credit? Both my phones are at and t go phones. They both did not work when at and t had issues. This id's not fair. If you give it to one that was affected. Everyone regardless of their service should get the credit. We wasn't able to use the phone like everyone

Questions

75

4

Accepted Solution

Official Solution

I want my money refunded to my credit card

Hello, I have paid $301.62 and $306.62 on February 19th for my own phone number (Edited as per community guidelines) for 1-year prepaid plan. But now I don’t have access to this my phone number. I tried to contact att prepaid customer service on 800-901-9878 more than 30 times but I am unable to spe

Questions

187

4

0

I want unlock iphone my imei

Help me unlock iphone love you (Edited to remove personal information)

Questions

19

1

0

Accepted Solution

Damaged phone

I broke my camera lens on iPhone 14. Any suggestions?

Questions

19

1

0

Accepted Solution

Looking for a pre-paid plan

I am coming over to the US next week from Australia and i would like to get a pre-paid E SIM for my phone can you help me please ?

Questions

37

2

0

Trying to get a PUK code

I have been trying for 4 days now to get a PUK code they keep telling me that the phone belongs to another account it does not my mother had AT&T she bought the phone out right it's the Galaxy s20 she paid $1,200 for it when she bought it then she decided the very next day to switch to a differe

Questions

33

1

0

Accepted Solution

Samsung Galaxy A15

Samsung has a new Galaxy A15. Can you confirm that it will work with AT&T Prepaid? Does AT&T Prepaid intend to offer it to customers?

Questions

86

1

0

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