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search history on homescreen

I don't know how to delete search history on homescreen. I need help.

Questions

12

1

0

611 call to find out account number for prepaid phone

611 never respond the phone and I can't talk with agent. All I want is to know the atnt prepaid account number and password.

Questions

25

3

0

Accepted Solution

Official Solution

My prepaid number was cancelled. I'm abroad and not able to buy another SIM. I need to get my number back.

My prepaid number was cancelled recently. I'm abroad for a long time and I'm looking for a way to return my number back as it tied to online banking and certain other services. Are there anything I can do online (like switch to e-SIM or reactivate my existent SIM) ?

Questions

75

13

0

Accepted Solution

Prepaid phone on sale and not activating.

What if I buy a prepaid device on a promotional sale, and att is assuming I will activate on a monthly prepaid plan? I only want to phone connected to wifi for my son. The problem is I can't afford to pay more. I don't plan on activating it, but I am wondering if I will be charged any fees? 

Questions

23

2

0

I currently have two separate numbers on my phone and am trying to cancel one of the plans for now due to situation but not loose my number

I have 2 different numbers on my S21 Ultra And due to current circumstances I need to cancel one of the plans but don't wanna lose the number associated with the plan because it's connected to a lot of different Accounts that I would need it to verify among other reasons. A friend mentioned they sav

Questions

18

1

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Have a problem for payment

I have a problem with payment! I tried to pay it online by credit card, but it told me, "We are currently experiencing an issue processing payments. Please try your request again later. No other services are impacted." What can I do for that?

Questions

21

1

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Manage my prepaid account

I lost my phone and need to log into my prepaid account

Questions

22

1

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Prepaid payment denied

Dear AT&T officer, Today I received my eSim card. I tried several times to pay the prepaid plan but failed every time.   So I called the AT&T service center and the officer told me to send the government-issued document to the AT&T specialist  for verification. I sent my pa

Questions

194

6

0

Accepted Solution

Official Solution

Data

Where can I find data (pics,videos,text) from a ph that cannot be turned on

Questions

20

2

0

90 day gophone

is the att 90 day gophone an Android?

Questions

20

1

0

Closed

90 day plan?

Hi I have a younger brother who just got a go Smart phone and put a 90 day 30dollar card on it. however the card expired after 30 days. He told me it gave him two options and he chose the one with unlimited texts. So how does the 90 day expiration period work on At&t go smart phones? Thanks.

Questions

1.7K

4

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No service with prepaid account

Before this weekend my phone suddenly stopped receiving service to it and I am unable to make calls or send text messages. This is very new to me as whether or not I've paid the amount to refill my account or not I have never seen the no service icon and always been able to call 611 to either add mo

Questions

13

1

0

Call goes to voicemail

I an an AT&T prepaid customer and just switched from a Samsung s22 to an iPhone Pro 15 Max. I decided to try out the live voicemail on the iPhone and called myself from my work phone. It went immediately to voicemail. Maybe just a half ring. The call does not register as a missed call. Only if I

Questions

34

6

0

Forgotten Password

No access to email as it was a school account. Samsung Galaxy22.

Questions

16

1

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Cancel Prepaid Sim Cards

Hi,  I recently traveled to USA and purchased 2x AT&T pre paid sim cards.  I have since left the USA and returned to Australia. AT&T continues to debit money out of my account despite the sim cards not being in use.  I wish to have these sim cards cancelled immediately and have the money refunded

Questions

28

3

0

Suddenly no 5G coverage at home anymore

I have been with AT&T for almost a month and have been getting 5G at home which is why I switched to AT&T from Verizon (I live in rural area). I do a prepaid unlimited data plan.  I’ve had ZERO problems with reception at home.  I get 5G full bars everywhere on my farm.  And t

Questions

45

8

0

Accepted Solution

Official Solution

Keep Phone # of AT&T Prepaid & transfer with 3 additional lines with eligible military discount

I current have an AT&T prepaid #. I want to convert and add my 3 grandkids, also have AT&T through their Mon's plan, with military/veteran discount. I am going through a vicious loop with no help but I have only 14 days to set up an account or my discount is lost?

Questions

41

6

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I need the puk code

I need my puk code to my phone I can’t call or text

Questions

16

1

0

Hi

Yes my at&t Samsung A03 was stolen on 02/01/24 @so I called reported it and then my old phone is the same kind as the one stolen except screen has a small Crack in anyway so after finding my old phone and then buying a new at&t prepaid Sim card .I call to have my number switch to my old phon

Questions

20

2

0

Device unlock failed

I got an at&t prepaid phone and want to put a sim from another carrier in it and I went through the process of unlocking it and it was approved..when I turn the phone off and put my sim in and turn it back on like instructed..it comes up unlock device when I push that it says device unlock failu

Questions

16

1

0

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