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Can't use data

My sim card status reads "unavailable" due to no provisioning website. How do I fix this problem?

Questions

 • Android

20

1

0

Unable to make calls

Hi. I have a moto G5 phone bought in 2017. I bought a att sim recently and was able to activate it. I was able to use data and text services but not calling services. Whenever I tried calling, call gets cut immediately. When others try to make a call it says that the number is not available without

Questions

 • Android

33

4

0

iPhone 14 Pro Max Shipped with Apple seals broken

I ordered 5 new iPhones for my family, and two of them arrived with the Apple seals broken. AT&T is telling me I have limited options to handle the issue, none of which is acceptable.  I don't want to pay restocking fees for improper product, and I need the phone for Christmas, but they ar

Questions

 • Apple

45

7

0

Closed

We can't unlock this device for you because we didn’t sell or activate it.

I bought a Microsoft Surface Duo at full price from Amazon however I'm not allowed to unlock it from the AT&T network. This was previously fixed but it seems that AT&T is attempting to play tricks on consumers again by holding them hostage and hoping they don't argue. How is this a leg

Questions

 • Other Phones & Devices

49

6

0

Accepted Solution

Official Solution

Sim unlock a lost or reported stolen iphone 12

I purchased an iphone 12 off of facebook marketplace the phone is unlocked so i thought I was good to go. But i found out it is sim locked because it was reported lost or stolen is there anyway to get this phone unlocked so that I can use it or re sell it?

Questions

 • Apple

82

1

0

How do I register my phone

I would like to register my att phone

Questions

 • Android

121

4

0

Bluetooth on my phone paired with my new vehicle keeps shutting off after a minute or less.

I have Bluetooth turned on my phone (Alcatel 5041C), and the phone successfully paired to my new vehicle, but the Buetooth on my phone keeps shutting off abruptly, even in the middle of answering a phone call. Why is it doing this and how can I fix it?

Questions

 • Android

13

1

0

Can not receive or make phone calls or text

I've tried every single tip. After phone working fine this morning. This afternoon, I can not make outgoing calls, nor can I receive incoming calls. I can not receive text message from non-iphone users, nor can I send message to non-iphone users. How do I get my phone work?

Questions

 • Apple

22

2

0

S22 Ultra no longer fast charging after latest update 11/21/2022

My S22 Ultra forced updated its software on 11/21/2022 and now it will no longer fast charge or super fast charge. I have tried multiple chargers and cables which all worked perfect before the update. Now when you connect the charger, it will state fast charging or super fast charging for a second o

Questions

 • Samsung

88

4

Credit bureau verification

So my phone was destroyed and when I got my new one att only 2 factor authentication is being asked questions through your credit bureau. Well I’ve never talked to a credit bureau in my life nor do I have credit so the questions asked didn’t pertain to me at all so I can’t verify my phone number. So

Questions

 • Apple

38

5

0

Device cannot be used/ contact provider

In April I purchased a phone from ebay. I understand, now, that there is a risk in doing so. I paid over $750.00 for it and have the purchase receipt from eBay in my emails (& screenshot). The service was great for 6 months and then one day I went to make a call and it said that my device could

Questions

 • Android

25

1

0

new flip IV and now mytxts always havea0btnch of wr6ng letters

Just got my new flip IV and now mytxts always havea0btnch of wr6ng letters. Is this a0hardware nr a software problem? Who do i ca5l acout this? Hn ouhfr words. Do i ball att, kaios, or alcatel?

Questions

 • Other Phones & Devices

409

27

Samsung A53 SM-A536W compatible with at&t?

I am from Canada, and I have an a53 model number SM-a536w and it doesnt seem to be listed on their compatibility charts, where as other model numbers are. We are travelling to the states looking to join the rogers canada+us plan, which uses the AT&T towers for roaming.  Is it going to work

Questions

 • Samsung

18

1

0

Customer Support

I bought an iPhone 14 Pro when it released 2 months ago. I have called multiple times over 2 months, from the first day I got the phone until today. They cannot fix it or resolve it. When I called during the return policy they said that they have to submit a ticket and even though the resolution wou

Questions

 • Apple

19

2

Locked phone lost or stolen

I buy a phone from a AT&T customer who had previously contacted AT&T to have the phone unlocked. She was told that the phone would be unlocked within 48 hours and wants the 48 hours past the phone had not been unlocked. She then contacted them again and was towed toy in additional five days

Questions

 • Apple

25

2

0

Accepted Solution

Forgot security code to access device

I have an iPhone that is disabled and can't unlock the screen. It was an older iPhone purchased through ATT but purchased new device for that line and the phone wasn't in use any longer. Just want to connect to wifi

Questions

 • Apple

35

1

0

Unable to Reach Customer Service or Request Unlock

I'm an Android Straight Talk customer with an ATT phone that I purchased 'unlocked'. I've never had an issue with my ST service, however, when traveling abroad and trying various other international sim cards, I ran into the same problem repeatedly, and have been told my phone must be locked with th

Questions

 • Other Phones & Devices

24

2

0

Closed

AT&T won't unlock my phone!

We have been with AT&T for years. NEVER paid late. I bought all of our devices at Walmart and paid for them in full. For the first time EVER, we finally have high speed internet available. AT&T always told us that our road does not exist. The same road that they mail the bill to every month.

Questions

 • Apple

3.1K

59

Accidental *57

I got a no caller id and called *57 but do not want to be charged extra or report the call since it was not serious or threatening. When I called this number, I did not hear anything and the call was automatically hung up. Does this mean that it was unsuccessful and I will not be charged extra?

Questions

 • Apple

13

1

0

Trade in

How do I find the location identification #?

Questions

 • Apple

21

2

0

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