Hello, My voicemail has not been working for months now. Every time someone calls, they get a message that says “Call did not go through… 058T.” I’ve already tried resetting my voicemail password, setting up visual voicemail, turning my phone off and on again. My coverage is fine. Please help. Tha

I just ordered the new 15. When placing the order I ensured I put the address i am currently residing at. When I checked my shipping status today, i saw that my phone would be delivered to my old address because it is the billing address on the account. I contacted fedex to try and reroute my packag

I just became a new customer to AT&T saturday. I was not emailed a fan pin so I can't create a user account on my mobile app. Help! Please!

Does the MR6500 (M6 Pro) have a selection for IP Passthrough in its web interface? It's predecessors offer that option (MR1100 and MR 5X00).

Clicked change number on wrong device, need it reverted back asap. Did it a couple hours Ago.

I was wondering if I would be still be eligible for the trade in plan to get a new iphone . I say this because the phone I have now isn’t paid off and was with a different carrier. does it matter ?

The network on my phone is locked how do I unlock it

I upgraded a phone through best buy today and received an email that said "Your carrier requires that you return your old device to avoid charges. Please check your e-mail for a pre-paid postage label and shipping instructions". I never received an email to return my iPhone. I have talked to AT&

When I get my new iPhone, I do not want to transfer the photos and videos from my old IPhone to the new iPhone but I want to keep them saved on the iCloud. I don't want to lose them. What are my options? Thank you!

My Samsung phone is supposed to have an unlock app on it. Got prepaid phone, now want to switch carriers. Unlock request must be done through app I cannot download for my version of phone. Anyone else with this problem?

Hello I'm considering getting a new iPhone 14 Pro Max with a trade-in promotion. The phone I'm trading in is still on the installment plan. Do I have to pay off first before the trade-in? I read the terms&condition, it says nowhere that the trade-in phone should be paid off first. So, is it

My entire family keeps going into sos mode lately. We've lived in the same house for over 10 years and nothing on our end has changed. There's a tower a minute down the street, and my Samsung never did this. This an apple issue? Again, is all of us with iphones... Not just one of us. Please help

I seem to be going over my 100GB wireless internet usage every month. After looking at AT&T's logs for wireless internet usage, I found that on 46 occasions since Dec. 3, I have specific "450.0MB" usages on it, which is 21GB in and of itself!!!!  I would like to know if anyone else has exp

I am trying to submit my request to unlock iPhone 15 Pro purchased from Best Buy. However, while I am entering my information, unlock system shows "Looks like the IMEI number you entered doesn’t match an AT&T device. Please check your IMEI number by dialing *#06# or look for the number under yo

Samsung Galaxie S6 Active After installing VM Viewer I am asked for my phone number and PIN.  After entering I receive "Login Failed - Incorrect number or PIN.  Please ensure you have an account and check your setting are correct" I resent the voicemail password via the website and the new password

Trying to carrier unlock a s22+. The buddy I purchased it from upgraded through att and sold me s22+. It's been over 30 days since he upgraded. Unlock request not going through because it says installment plan not paid off. Other IMEI says it's still active on another account. He says the s22+ is no

I need someone to reset an upgrade on one of my lines so I can trade my current device in for the new iPhone. I have reached out several times on chat and over the phone, but nobody has been able to give me a resolution. I had a previous preorder to pay for the phone full price, but I cancelled this

I upgraded the app on my phone and the companion app in my son’s phone. Things appear to work and I can see his location. However, I don’t get any reports for usage and the app downtimes do not work as he is able to continue to connect to the internet at all times. What can I do to get the applicati

I want to change my iPhone 15 Pro Max order from the color Blue Titanium to Natural Titanium. I have contacted the online customer service but the issue wasn’t resolved. They can’t change my order. So, I asked them to cancel my order but they were unable to cancel it. I have tried to cancel my order

Does anyone know why Siri would not be responding on and iPhone 14 plus?