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Trade in

I made an insurance claim on my iPhone 12 and they sent me a iPhone 13 as a replacement, am i able to trade in this 13 for a 15 pro max if the 12 is still being mailed to att? because on the website it says my imei is unable to be traded in.

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11

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Unlock Device

My mom wanted to give me a phone she no longer needed. We went to the att store and we were told that all we needed to do was to pay it off and submit an unlock request. We could do it all on the att app and it shouldn’t take longer than a few days. Easy right? Well we paid it off on the app and the

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13

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How can I get my iMessage to work again after ios17 update?

iMessage no longer works after updating to ios17

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18

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Closed

How to change contact picture

Hello, I have a Samsung Galaxy J3 with Android 7.1.1. I would like to change the default picture for some of my contacts, how can I choose a picture that I have stored on my phone?  It seems the only options are to either snap a new picture or to choose from a list of pre-made pictures and animation

Questions

570

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I can't receive SMS code from WhatsApp on this tablet

I need to get WhatsApp installed for my job online it's how we communicate I'm blocked now until I can WhatsApp back installed I need it ASAP

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66

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Apple iPhone 14 plus

My questionis....if I purchase a unlocked iPhone 14 plus from Apple but it has a esim..can I get that phone activated in mexico?

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24

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Closed

"Error code 2" Can't send text messages

Samsung s20 5G. This has been happening for over a month when I try to send messages. I get an "Error code 2" and the messages fail. They might eventually go through, they might not. I'm even on my second device and it's still happening. Did all the resets and reboots. Still happening. A month is to

Questions

35.2K

11

Has anyone else been screwed by Att when trading in an old phone and cant get an upgrade until you pay the full amount of the new phone

Upgraded from a Iphone 12 Pro Max to a Iphone 14 Pro Max. Want to pay the Iphone 14 off and have to pay the full amount for the Iphone 14 Pro Max even after they gave me $1000.00 credit for the Iphone 12 Pro Max.

Questions

189

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How do I remove AT&T essentials app

This app just appeared on my phone and I cannot get rid of it. It is constantly sending me notifications and my battery is running down quicker than before it was on my phone. I can I uninstall this app?

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77

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Starting Prepaid services with a Samsung Galaxy A20 SM-A205U

I bought a Prepaid sim card and service and I was prompted that my phone is no longer supported by att is there anyway to override this

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27

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Unlock phone

I brought my own personal phone to at&t and didn't like the service. Now my phone is locked to at&t and they won't unlock it. What can I do?

Questions

29

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Trade in

So i made an insurance claim on my iPhone 12 and they sent me a iPhone 13 as the replacement, I was wondering if i could trade in the 13 when the 12 is still being mailed to att, the website says the imei is unable to be traded in but doesn’t give me a reason.

Questions

16

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Sim card left in trade in phone

I forgot to take out the Sim card of the next up trade in device before sending back to AT&T. The new phone uses eSim and is already activated. Will AT&T just destroy the physical Sim once received? Does it affect the trade in device?

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15

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Problem with IPhone Upgrade

I traded in an IPhone 11 Red phone for an IPhone 14 Pro in Feb 2023. I purchased the phone from an AT&T store and did the trade in via UPS. The initial trade-in offer was for $800 as evidenced by an initial 2 months of credit $44.46(2x800/36). The next credit was for $22.23. At around this time,

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28

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Wi-Fi SMS/MMS not sending to non iMessage phones

I have an iPhone 11 and no cellular service at my residence. iMessages will travel via wi-fi but not SMS to Androids and Google phones.  One out of ten attempts I will get a “not delivered” error message. I have checked all settings that Apple and AT&T have recommended, restarted my phone.

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29

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Bought Locked IPHONE 14 Pro Max In Pakistan

Hello Everyone. i bought my iphone 14 pro Max E-sim Variant here in Pakistan, costing me Approx 1200$ but i came to know that its Sim locked. i tried to search online IMEI checker and got to know that its locked to AT&T, as i am residing in Pakistan so i never came across to any AT&T Serv

Questions

341

7

Lost my Samsung buds

Just realized I lost my Samsung ear buds. I had them on me earlier in the week but last known location was recorded a week ago. I cant figure out how to go about replacing them since I'm doing monthly payments. I haven't even had them for a month (not on my bill yet for payments). Am I able to ge

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16

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Fraud experiences

Did anyone get from "At&T" telling them that X number of spam texts had been sent from their phone?

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18

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Accepted Solution

Gifted a iPhone but locked with your carrier and I’m with another carrier

How can I unlock my iPhone 14 Pro Max if it was gifted to me by a family member and it was bought straight up?

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20

7

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Assistance for my unlocking request

Hello, I need help yesterday I made my request to unlock my Samsung S21 and I still don't get the confirmation email to accept the request and I don't want it to expire

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18

1

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