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Can I do a NEXT upgrade with a damaged phone??

my phone got damaged and the prior person near the same question didnt answer it good phone broke but i want to upgrade it do i have to pay off the phone or can i just pay the next up balance 700.00+ to pay off or just the next up balance 166.00

Questions

 • Android

7

1

0

No Service.

We have been without cell service from our home for almost a week. The Zip Code is 93306. If this is not fixed ASAP we will look for a carrier that is responsive to these issues when they arise. We don't pay to not have a connection

Questions

 • Apple

16

1

0

Tracking.smartlabel.com

I returned my damaged phone in the same box the replacement device came in, used the provided label and dropped it off at my USPS office on November 19. I cannot log into the tracking.smartlabel.com site to check the status.  I will not pay for the returned phone.  Please track this packa

Questions

 • Samsung

2

0

0

Missing phone in the box from UPS

I ordered an iPhone 14 pro which was delivered today and no phone in the box (UPS) Please help @ATTHelp

Questions

 • Apple

49

4

0

Accepted Solution

ANDROID 13 UPGRADE

Greetings: I have a locked AT&T S-21 Ultra (Build G998USQS5CVIG) that as of 11/28/2022 have not received the Android 13 Upgrade. Kindly appreciated your assistance. Regards Wilfredo L. (Edited to remove personal information)

Questions

 • Samsung

70

4

0

Need phone network unlocked .so they can get me out the floor..

I've been laying here for two hours trying to call my daughter cause I'm cripple and fallen..I've tried to unlock phone att people have hung up and made jokes of my falling and won't help to unlock this phone ..I purchased in a box of phones from a friend's estate after he passed away..god these pho

Questions

 • Android

13

2

0

Closed

Trying to unlock device so I can use with a different SIM card and carrier

Trying to unlock this device so I can use with a different Sim and a carrier and the unlock app is not working

Questions

 • Android

14

1

0

Trying to unlock device so I can use with a different SIM card and carrier

Trying to unlock device so I can use with a different SIM card and carrier

Questions

 • Android

14

1

0

Closed

Text and call tracking

I want to see the text massages and calls from a cell phone on my account. How do I accomplish this?

Questions

 • Apple

3.8K

2

0

Accepted Solution

Forgot PIN

Forgot screen keypad PIN

Questions

 • Android

19

1

0

Only buy from Sam's Club AT&T - here's why

I currently work as an authorized dealer for AT&T in Sam's Club and am making this thread because of all the misinformation surrounding the Sam's Club program and wanted to educate potential buyers with accurate information and highlight the benefits you get when going with Sam's as opposed to y

Questions

 • Phone & Device Upgrades

5.8K

32

Surface Pro 3 Issue

I had been using pro 3 for 2 years when it happened to drop and the panel got broken. I had it repaired and it worked alright but not as good as it has been working before. One day I put it on charge and it is not working ever since. No matter what I do it won't turn on. Has something like this happ

Questions

 • Other Phones & Devices

92

4

0

Mi Samsung s21 ulta G998USAS4BUKK sin actualización

Tengo un s21 ultra desbloqueado pero desde diciembre del año pasado no recibo actualización alguna, no se actualizará a Android 13

Questions

 • Android

7

0

0

Accepted Solution

Closed

How to unlock a phone that was reported stolen or lost????

I’ve been sitting on the phone day after day trying to get someone from AT&T to help me but to no avail!!! I’m so sick of this company I will literally never use them again! I lost my phone and reported it stolen or lost. Now it’s found and I want to unlock it! I paid the balance of the phone

Questions

 • Apple

3.2K

6

0

How to unlock my ZTE model K88 - I forgot my PIN

Can I get into my tablet without losing my data?

Questions

 • Android

1.4K

2

0

S22 Ultra not fast charging after update 11/27/2022

Fast charging was working until update was done. It's still turned on and all appropriate cables and charging plugs are being used. Have turned all fast charging options off and back on and restarted the phone. The issue is definitely from the latest update.

Questions

 • Samsung

21

1

0

Unlock Approved, but device is still locked

Hi, everyone! Have a problem with unlock my Iphone 6S. I made a request to unlock, the answer came positive, but the device is still locked and does not accept SIM cards from another operator. What should i do now ?

Questions

 • Apple

436

13

0

Bad Service

I had an in home sales person come to my house after a Direct TV call. She sold me on switching my cell phone to AT&T. She was supposed to bring over 4 new phones, do all the switching over and get a family plan.this appealed to me because I don’t have time. She came to the house a week later w

Questions

 • Phone & Device Upgrades

59

13

0

Accepted Solution

My iphone6s can't receive DTMF tones sent from a remote caller

My iphone doesn't seem to receive touchtone (DTMF) sounds sent by a remote phone, so that the remote phone can manipulate a bluetooth device paired to my cellphone using touch tones.For instance if a land line calls my cell phone and I pick up, if the land line dials touchtones, these tones cannot b

Questions

 • Apple

93

7

0

Accepted Solution

Official Solution

Bought AT&T phone. It’s locked

How do you get an AT&T phone unlocked? I bought one and was told it was unlocked and it is not

Questions

 • Apple

44

1

0

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