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Request for Carrier Visibility/Carrier Reveal - I’d like to submit a request for carrier visibility so I can view and select another cellular provider on my iPad Mini 2nd Generation Retina. Right now the only option available is AT&T. - This is not the same as device
Questions
• Apple
When I try to call a certain person it cancels, and when they try to call me, I don’t receive it at all but we can text perfectly fine (I have AT&T and they have T-mobile) its really frustrating
Questions
• Other Phones & Devices
When I try to summit my request it says information isn't what you have on file but it's all correct
Questions
• Android
I am unable to unlock my device, it has been months and no att customer support is able to resolve this. My phone is paid off and no restrictions.
Questions
• Apple
Accepted Solution
Official Solution
Is there any way to get my trade in back? I only want to because it was paid off and my new iPhone 14 Pro Max had a defective camera. I have contacted Apple and they won’t honor the warranty or my Apple Care +. The rep agreed there was something wrong with the camera but said because diagnostics we
Questions
• Phone & Device Upgrades
I went in to an AT&T store and tried to buy a Samsung Galaxy S22 but they didn't have one in stock. So they ordered me one to be delivered to my house and then bring in to be activated. I received the package two days later and when I opened the box there was an AT&T box inside. I opened the
Questions
• Samsung
Older once compliant LTE devices. Network no longer fully supporting many newer unlocked dumb phones. Now that has always been the case somewhat, but they all did it & made it a point to say its new.
Questions
• Other Phones & Devices
Hi, since I switched my phone service from simple mobile to Att I have not been able to receive short codes or otp codes for authentication purposes, even automated messages from my dentist. My phone number was ported last week and my old phone is the one who still receiving the text. What can I do?
Questions
• Apple
The update automatically began, had a countdown timer, would not let me reschedule install, took 20% of my battery when not around a charger, and made my phone calling ability unusable for the 7 minutes of restarting and installing during a family emergency. THIS IS RIDICULOUS! You MUST GIVE USERS T
Questions
• Android
Accepted Solution
Official Solution
I have my (deceased) brother’s electronics and cannot unlock them. I’ve had them since August 2022 and I do not have his billing information. What do I need to do? Do I go to a store with them and his death certificate?
Questions
• Apple
Today I used my SIM card in another phone to check it’s working or not. But I ended up having SOS only in my own phone, and when I checked in account it changed my phone to the other one /not the one I’m using/. How can I fix it?
Questions
• Apple
My phone won't connect to mobile data, i tried this sim in a different phone and it worked fine, i tried a different sim from one of my family memebers in my phone and it worked fine, but the sim that came in this phone stopped working in this phone out of nowhere, i tried a network reset, refreshin
Questions
• Samsung
Years ago, I reported as lost my phone but I found it within an hour. I believe I called reporting that it was found. Several years later I changed carriers and I transferred my old number to a new device. My old phone was not used after the AT&T account was closed. Now I want to unlock it to gi
Questions
• Apple
I cant answer phone calls after the system update, everything else works fine, just cant hit the answer button on the screen when an incoming call happens. Help
Questions
• Android
Bought an apple watch and paid full retail. Order a new line on the AT&T app. Go through the send a code to my phone. Enter code. Congratulations! Your order has been submitted and you will receive an email for activation. Ten minutes later, email comes with a cancelation of order because we can
Questions
• Wearables
I went in to purchase 2 phones, an iPhone 14 pro max and a Samsung s22 ultra. Everything was fine until the guy brought out the iPhone and we finished that one. Then he tells me that due to my credit I have to put down $840 to get the phone. My credit score is 840. (Edited per community guidelines)!
Questions
• Other Phones & Devices
Accepted Solution
Official Solution
I have problem I’m living in georgia country and i bought these phones from eBay and when I request it on at&t site I have problem this imei isn’t on at&t but i see network provider is att 5.6 version what can i do?
Questions
• Other Phones & Devices
Closed
I have attempted to remove the carrier lock from an iPhone X that was activated with AT&T without success. On November 15th, 2020 I made a $306.51 payment to AT&T on my then account to complete the purchase of the iPhone X from the installment plan. I see another adjustment of $306.51
Questions
• Apple