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Trade In

I have a ATT Wireless plan with 2 phones 2 watches and 3 tables on it. I plan on keeping this plan until I have all the devices paid off then switching over to my ATT Wireless (Business) account for everything with new devices. Currently I want to switch my personal phone over to my ATT business acc

Questions

22

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Phone Locked that I Own

How is AT&T Allowed to replace my unlocked Iphone with a Locked Iphone then refused to unlock it? I own the phone outright and brought it from another carrier had to have it replaced through insurance. Now they are refusing to unlock it.

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15

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share calendar

My wife and I both have Samsung A53 phones how do I share my calendar with my wife

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11

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Sound

Has anyone else had problems with the sound when u talking to someone and it has to be on speaker. Since I updated the software on my phone now I can’t hear anyone without being on speaker. If any can help fix it or let me know if they having the same issue would be great thanks

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17

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Phone unlock

Hello, i just purchased one samsung s23 phone on ebay. The seller said it was unlocked but it wasnt. I asked him the unlock code and gave me (4) numbers to try. Those numbers did not work. I asked him the code again but he hasnt reply me yet. If I solicit the unlock code, will I invalidate his reque

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25

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Sim card for a router

I'm planning on obtaining a router from amazon. On this device it's saying that it has a place for sim card. Does anyone know how much at&t charge for a sim card?

Questions

459

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Apple Watch SE 2nd Gen - not able to reset or turn on

Started out not able to use the crown to access apps. Attempted to reset this morning and now I have a black screen and I'm unable to turn on at all.   Only thing I can think of is my swim yesterday in Barton Springs - 68 degrees.  Would this cause my watch to malfunction?  It h

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16

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Galaxy S 23 Unlocked Android 14

Yesterday morning around 7:55AM PT my Unlocked GS23 on AT&T received the One UI 6 software upgrade and so far I've noticed no issues. At first maybe the first 30 minutes the phone needed to optimize idly, after that the performance is great and I have no issues.

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24

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Software Update Interrupted message

I like most people have been seeing a message that states "Software Update Interrupted. No Update is available for your device at this time. Please try again in 24 hrs." This issue is directly related to AT&T and Samsung phones. Basically, every single Samsung phone on AT&T has this issue so

Questions

8.1K

21

Apple Watch App and AT&T do not work well together, consider therapy

There seems to be something not working properly between the Apple Watch App and the Series 7 Cellular Watch. After many failed attempts to setup Cellular, the ATT website FINALLY resolved within the Apple Watch App and allowed me to add the watch to my ATT wireless plan.  Now that is all don

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620

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Returning devices via mail

I have been an ATT customer for years. Maybe close to ten years. Liked the easy service at stores and the help. The company is going down the wrong path. We traded in and had to order 3 iPhone 15 and we bought 2 month gen watches. We followed all instructions to package and use slips provide to send

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Z phone 5 how do you take a screen shot

(Edited per community guidelines)

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Refund

On October 15 I spent $1,014.79 at AT&T Ocala, FL. the store manager (Tiffany) assist Me with the new account. During transaction I realized they "did not have in stock" color phone that I wanted. Tiffany then states "I can order the other phone, but You will need to do new purchase ($870+) in o

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19

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upgrade issues

I have been trying to upgrade a phone through the website for months now but it keeps bringing up the same error: Uh oh! Something went wrong Please call us at 800.331.0500, so we can help with your order. CATLG-BUS-ERROR-20029 The accounts page used to work fine and recogniz

Questions

76

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Trade in Promo Incorrect

Hi! Just trying to understand how the trade-in process works. The ATT sales team contacted me regarding upgrading my device and turning in my current device which is an iPhone 11. I traded in my device and now they are saying it’s an activation lock on the phone in regards to find my iPhone, which i

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17

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Accepted Solution

smartwatch lte question

GSM:850/900/1800/1900WCDMA: B1/B2/B5/B8TD-SCDMA: B34/B39LTE-FDD: B1/B2/B3/B5/B7/B8/B12/B17/B20LTE-TDD: B38/B39/B40/B41(100MHz) does this or do these or will these specs work with at&t?

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Trade in

Hello hoping to get some help because me and my dad have been on the phone with your customer service constantly trying to figure out when we will get our credit it has been perhaps months trying to get our credit for the trade ins everytime we call they tell us something different last time we call

Questions

21

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AT&T Claiming I did not return device

I made an insurance claim for a device and paid the deductible ($130). I made the claim because the back glass of my phone was shattered badly. I promptly returned the damaged device once I received the replacement. Since i returned the device, AT&T has reached out to me at least 3 times askin

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17

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Wrongfully charged

We are getting charged from an iphone 14 we did not receive. me and my wife recently ordered a phone through the at&t branch in LA, but store manager then ordered the wrong phone so she canceled it immediately but it was already processed through my account, she then canceled the at&t accoun

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Request help

Device IMEI number: (Edited to remove personal information) Request number: (Edited to remove personal information) Hi Boussicot,   You've tried to unlock this device too many times. Wait 30 days and then submit a new request.   Thanks for choosing us, AT&T

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14

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