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Trade in value with 3rd party phone screen?

Would my trade in value for my phone be effected with a "non genuine display" warning? Everything else on the phone is pristine, and FaceID functions as normal. The bezels look the same and the display is identical to the original. I will be trading it in at a corporate store. Thanks

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Not the phone I mailed in for trade in

I mailed in a Samsung and a year after I was issued some credit, they stopped and when I called, all of a sudden I'm told it was a damaged Nokia phone. I never owned a Nokia phone and the Samsung was a only a few months old with no damages. This is the 3rd took a switch has been done at the receivin

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34

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Stop automatic updates!

I'm tired of these updates that disables my phone for 10-15 mins, when I work or use GPS! There's no option to disable it! I have 9 devices with att! I'm so frustrated that I'm ready to give it up and stop paying! We as costumers should have right to choose! I can't afford to loose business while my

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323

9

Can’t unlocked device

I am being sent in circles about this. I’ve called every available number and the three live people I did get sent me right back to prepaid automated line that eventually just hangs up on me. My phone has been unlocked since 2022 and I just recently went to change service to T-Mobile. I have my T-Mo

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26

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Closed

how do i get to talk to an AT&T customer support representative

I need to speak to a real person. Is that still possible with AT&T?

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1.8K

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Unlock Pixel 7a

I bought a brand new AT&T Pixel 7a from Walmart. Paid in full. I am currently not an AT&T customer. I tried the online unlock at https://www.att.com/deviceunlock/ and got an email response they are "We're missing some info". What info? I gave the IMEI and my contact info. Can someone help

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67

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new Galaxy 24s

Cannot log into Facebook with new phone. Tried all found solutions.  Cannot receive Facebook messages on Whats APP.  Cannot make any changes on facebook due to not being able to log in.   Any suggestions---------------one suggestion was to go to setting--app--premium services&n

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19

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Overwhelmed by Spam Text Messages on my cellphone

For many years I have been seeing and receiving an increasing number of spam text messages. This has gone from a few per week to about 1-2 per day in the past several months. However, in the past 48 hours I have been receiving over 20 spam texts per day. This is impacting my ability to use my phone

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18

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Recover old numbers

Hello, Our service was cancelled by ATT along with our old numbers.  We were told to wait for the 60 days and then we could retrieve them.  However, it is now 60 days and we are being told we still need a port out pin from ATT even though they were supposed to be released from ATT.  

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24

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Trade in Samsung S21 5g promotional

I would like to trade in my Samsung S21 5G but the site says it is ineligible for the current offer after entering my IMEI #. (i.e up to $1000)

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35

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WIFI Calling Not Functioning Correctly

I have both an iPhone 14 Pro Max and an iPhone 15 Pro Max. Both have AT&T Unlimited service, both have WiFi calling turned on. In my basement, cell coverage (Edited per community guidelines). 1 bar / SOS frequently AT&T Signal. I turn on WiFi Calling. If I place a call, it sits there... fails. Cal

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740

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Accepted Solution

Both of our Samsung phones (using AT&T) say we're not registered on a network

We're both getting this error: Your phone's not registered on a network, so you can only make emergency calls. Last time this happened, AT&T had an outage that lasted hours. What's happening?  We're in Jacksonville, FL.  Zip: 32218

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48

4

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SMS from banks in Spain

I can no longer receive important SMS verification codes from 2 diff Spanish banks. Because I cannot do any personal banking at all without these SMS my life has become really difficult. I see several people here have the same problem and I have spent hours on the phone with well meaning AT&T cu

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112

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Help unlock my phone

I am trying to unlock my phone and I get through all the steps until the final step where I have to verify the information again, it proceeds to say that my phone number can't be verified even though it's an AT&T number and it worked for the previous steps. I even tried other numbers included in

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28

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AT@T cell phones not connecting to Spectrum land lines

I have a business that uses a Spectrum land line, and a personal AT&T cell phone. Neither I, nor any of my customers who have an AT&T cell can call my business. Beyond frustrating. When we call, we get a recorded message, saying that the user is not available to take the call - the phone is

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37

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Voicemail filling daily from unknown caller robo calls

Neither Apple nor ATT provide a direct way to block unknown callers. I need to prevent my voicemail from filling up with spam msgs so I can receive the important ones! Ie family emergencies, job related calls. None of the advice on Apple or ATTsites offer a solution.

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22

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My bug stoppers not working at virus not working on my phone 870 612 0959

Have pop up all time and some thing has took over my phone

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18

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Accepted Solution

My phone was blacklisted - I am the original owner, have the receipt, have the AT&T Next agreement, etc. - need this corrected

I no longer have an AT&T account. I am trying to unlock an old phone but AT&T thinks the phone was stolen. It was not stolen. I have it, I purchased it, and I paid it off. I know my old account number, my phone number, and have my original payment agreement (AT&T Next) number. The phone

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65

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Network unlock code invalid

Hello, I've paid off my phone and am trying to switch to a new carrier. I've followed instructions of powering off the device and entering the new sim. However the network unlock code isn't working when I enter it. Any help would be appreciated.

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26

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A Warranty Nightmare Scenario

Here is a brainbuster. Bought latest Samsung S22 Ultra 2 months ago. Sent back for warranty claim for bad power button, a known defect in brand new line. Other than button phone was spotless: lived in case with screen protector. Got replacement new phone no issues 2 weeks ago. Today received box f

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