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Why didn't my iPad get charged the same as my iPhone for the international $10/day?
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Apple
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WiFi calling option not showing in my Device which is OnePlus 11 unlocked...I am using At&t Postpaid service
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Android
Its not letting the sim connect to the frequencies the sim came for the iphone and is at&t but the android is a used one from a friend and was on tmobile is there a way to make it work?
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Other Phones & Devices
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Official Solution
I keep getting code 9999 for my visual voicemail and can't get anyone to help me get it fixed. So, I'm having to call my voicemail, instead of using my visual voicemail.
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Samsung
Hello, I recently wanted to switch plans to another carrier because I wanted to get off my family's plan. I ported my number over to the other carrier using the transfer pin and account number, but I can't use the other carriers sim, due to device being locked. I tried using AT&T's online unlo
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Apple
I am switching carriers from AT&T soon because I am moving and all three of my devices on the plan are paid off and unlocked but I have a phone that is broken so I need to file and insurance claim. My only worry is that when I get the replacement phone it will be locked because when I called 611
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Apple
Accepted Solution
Hello, I own Samsung S10 plus which is a direct unlocked device from a different carrier.I have inserted the AT&T sim card as my first sim card to check the unlock functionality and then everything has changed. My device settings are now by default configured to AT&T. I am able to use a d
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Android
Before updating the app, my phone could locate my family members without having the companion app installed on their phones. Now that it has updated, it cannot locate anyone, and tells me to try again repeatedly. I am in an area with decent service and connected to wi-fi. Do we have to download the
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Samsung
Hi there. I'm having trouble accessing my voicemail. When I press the visual voicemail button, it "calls" voicemail and asks me to enter either someone elses, or after pressing # (pound) my own 10-digit mailbox number. I was not informed of a mailbox number, so I have no idea how to get around this.
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Samsung
Accepted Solution
Hello AT&T Community, I hope this message finds you well. I have an iPhone 13 Pro Max that I purchased in Pakistan, and it is currently locked to AT&T. I am reaching out to request an unlock for this device. I would like to use it with a different carrier. Since I did not purchase this iPhon
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Apple
Accepted Solution
Official Solution
With the old Secure Family app I was able to monitor my children’s phone location even without them having the companion app but it seems I can’t do it with the updated version, did they do away with this?
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Apple
Accepted Solution
We got a replacement watch and need to activate/replace the current "active" watch on our account. I backed up the old watch and reset it, removing the Mobile Account from it as well (we have to return the old watch). Upon connecting the new watch to the phone, I cannot activate it on the account (i
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Samsung
So i bought my iphone 14 from a person on swappa and after a month and a half of using the phone like normal it became blacklisted. j was wondering if there was any way i could possibly fix that and get rid of the blacklist so that i can use the phone again
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Apple
We had a fraudulent issue on our line and they won't fix it. Fraud department closed the ticket without explanation and we can't talk to anyone. I'm beyond annoyed with the customer service of att. Fix it.
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Phone & Device Upgrades
For the first time, I applied for unlocking the phone at the official website, but the reply to me is: You tried to unlock this device multiple times. Wait 30 days and submit a new request.I do not know where the problem is, can you tell me? Thank you
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Apple
ATT is a mess! I specifically did everything online so that I didn't have to deal with the people in store. They are the next worst people next to car salesmen. I order a new galaxy s23 ultra, I had a s21 ultra to trade in for the $800 credit. So I placed my online order for in store pickup f
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Phone & Device Upgrades
I have been trying to upgrade a phone through the website for months now but it keeps bringing up the same error: Uh oh! Something went wrong Please call us at 800.331.0500, so we can help with your order. CATLG-BUS-ERROR-20029 The accounts page used to work fine and recogniz
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Phone & Device Upgrades
Closed
I have an original 3G microcell that I got back in 2010. I’ve had no issues and it’s been rock solid ever since. As of last week the 4 bars logo on it has just been flashing. The first light (power I assume) is lit like normal. Then the satellite looking logo is lit, but the signal bars icon is for
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AT&T Cell Booster
Hi there - for two days now my cell booster’s 4G light has not worked. My internet provider was out a couple of night ago for a few hours - afterwards I reset everything and checked my settings and everything seems to be fine. I’ve disconnected/uninstalled and reinstalled. Still nothing. Any advice
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AT&T Cell Booster
My carrier runs on AT&T (Consumer Cellular). I suddenly had issues where my phone would not make or receive calls (WIFI calling as ALL carrier's signal are weak here). I went on line and purchased a newer used UNLOCKED phone (with WIFI calling capabilities) only after a week of calling differen
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Android