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ACP program

I've got qlink wireless on my phone and it doesn't work where I just moved to I need a new ACP program phone I'm disabled can you help me

Questions

 • Samsung

14

1

0

Vmail

Same issue as other person. Visual vmail not working after most recent update to software.

Questions

 • Android

25

1

0

ACP program

I have qlink wireless on this phone and I just moved to plover Wisconsin and the phone don't work here I need to get a new ACP phone I'm disabled I'm on disability and food stamps and I need to get the phone as soon as possible can you help me please

Questions

 • Samsung

19

0

0

Customer service

How do I leave a negative review about an associate? I was disconnected from a great employee and then got a different one who refused to transfer my call to IT and when I asked for a manager she said… “why so management can tell you the exact same thing I did?” And refused to give me her name. Whil

Questions

 • Phone & Device Upgrades

28

2

0

unlock surface duo

I am in other country and bought a AT&T locked surface duo mobile phone from AMAZON. I want to unlock it thru https://www.att.com/deviceunlock/ but it was failed . Due to I don't have a AT&T mobile no. Anyone can help?

Questions

 • Android

26

2

0

Management at ATT store , Tri county location . Cincinnati , OH

I recently purchased a phone from this store , and the employee who sold me the phone made the mistake of giving me a new phone while always allowing me to keep my old phone . They called a day later I guess when they recognized the mistake and told me I would have to return my old phone . I made it

Questions

 • Phone & Device Upgrades

61

11

0

Verification codes

How can I text help to the short code if I'm not even receiving the text to begin with. None of my phones on my family plan are receiving verification codes.  We have tried all of the steps posted.  I also tried customer care and they keep trying to reset my pin.  That's not the prob

Questions

 • Apple

60

7

0

Accepted Solution

Official Solution

Unable to unlock mobile phone due to an outstanding balance that I apparently don't have

A few weeks ago I canceled my mobile phone account with AT&T because I've moved out of the US. I paid an outstanding balance (of $0.04) last week, and the AT&T site now shows that I've canceled the account and that I owe nothing. I'm trying to unlock my old phone, but I'm repeatedly told tha

Questions

 • Android

95

8

0

iPhone 14 Pro Max 512g

I placed my order for new service 11/03. Received an email to send a copy of my ID immediately. 11/05 received confirmation pre-order was successfully received order should ship 11/17-11/25. 11/21 Email: Good news order has shipped and it arrives 11/22 FedEx. Be patient orders are shipping.

Questions

 • Apple

19

1

0

Traded in phone for promotion but the store lost it

Back in January I participated in the phone trade in promotion where my family switched our plan to AT&T and I was supposed to trade in my old phone for a refund. The rest of my family who lives in a different city mailed their phones back to corporate and got a refund after a few billing cycles

Questions

 • Apple

403

11

0

Closed

LG B470 - AT&T Address book

we just activated a new lg b470, please tell me how to stop the AT&T adress book from trynig to load every time we open contacts. Thank You

Questions

 • Other Phones & Devices

225

5

0

Official Solution

iPhone 14 Pro Max availability and Ship date

I ordered an 512gb iPhone 14 Pro Max on Oct.4 and has not yet shipped. I understand that there have been some delays and just wanted to know, if there was any information as to when are they(approximately) expecting to begin shipping? Thank you.

Questions

 • Apple

1.5K

9

0

About unlocking my iPhone

AT&A mall customer service staff Jainne notified me at 2:53 that he had submitted an unlock application for me, and my iPhone would be unlocked within 2 hours. If it is not unlocked within 2 hours, I can file a claim with AT&T mall. After I waited patiently for more than 2 hours After hours,

Questions

 • Apple

64

8

0

I can't call the one perosn in contacts but they can call me

I was trying to my dad and the call just went straight to voicemail. But my dad can call me, and I can call all other people in my contacts. And my dad wasn't even blocked me nor have I. I have even tried deleting my contact off my dad's phone permanently and tried redialing the number but still I c

Questions

 • Apple

46.4K

5

0

i got a text now sim and when i put in it ask for sim unlock code and i do not know it so i tried npw says enter sim nerwork puk

i got a text now sim and when i put in it ask for sim unlock code and i do not know it so i tried npw says enter sim nerwork puk and thats not the one on the sim card so i need help cause now i have a text now sim i cant use please help

Questions

 • Other Phones & Devices

23

1

0

Oneplus 8 Pro support on network

Hello I am getting a used oneplus 8 pro (IN2025 model) from a friend and I was wondering if that would work with the LTE and GSM network that AT&T provides. I saw from here that this appears to be the case, but its always good to double check.

Questions

 • Android

15

1

0

Google maps wont work unless I reboot my phone

Google maps wont work for a new trip unless I restart my phone. If I dont reboot it says "searching for gps" and it wont navigate to my destination. After I restart, it will work for that trip but once I arrive it wont navigate to my next destination unless I reboot. I end up restarting my phone mul

Questions

 • Android

14

2

0

How do I remove AT&T NumberSync for Connected Car

I was setting up my new Apple Watch which seemed to work fine, but afterward I received an email that said "AT&T NumberSync for Connected Car Confirmation". I didn't intend to change anything for my car and don't know how this happened.  Now my car isn't responding normally.  It no lo

Questions

 • Other Phones & Devices

209

1

0

Accepted Solution

Official Solution

Unite hotspot blinking orange and blue

My Unite hotspot is blinking continuously, orange blue orange blue. It’s been doing this for almost 48 hours. I think this means it’s updating firmware, but it really shouldn’t take this long. I can’t get the device to turn off. What’s going on?

Questions

 • Other Phones & Devices

18

1

0

Accepted Solution

Official Solution

Preorder Question

Are preorders accurate with the expected delivery date usually? Asking anyone who’s preordered before how their experience was and If their phone arrived on time.

Questions

 • Apple

2.5K

6

0

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