Okay so yesterday my dad preordered the new iPhone 15 pro max under the trade in program, with my iPhone 11 Pro Max being the trade in. When he was ordering it, he asked me what condition it was in and I said it was in prestige. However, I then checked it, after he already ordered it, and found a ti

so i have att line that is active just cant use it atm because i dont have a phone im trying to sign into my apple id but it wants to send a verification code to my number which i cant get is there anyway to bypass this or maybe get the verification code sent to one of the other lines on my account

I got an email with detail about my trade in, but when I click the link about my order there is a message that says "For your security, we canceled your order. We couldn't confirm this order came from you." I want the order to still go through, but since i don't have an AT&T account yet, I can't

I bought a phone and the sim is locked, I would like to use it with cricket. Can the sim be cleared for that?

I placed an order, and was told an email would be sent with a link to upload my ID so my identity could be verified. I got an email, but no link in it.  I got a text with no link, but had part of an URL so I tried that.  I followed all the steps (photo of front of ID, photo of back, and s

I am trying to unlock my At&T work phone and switch it to another provider and I keep getting the following message. Any way to unlock? When I try to call the 1-800 number, it is an auto message, I am told they do not do that over the phone and hang up

I have had my business phone number for a year and in all that time, AT&T still is showing my caller ID as the last company name to have this number. This is really awkward for me as a small business and embarrassing for AT&T. To be clear, I am not an AT&T customer, but I know that cal

My phone screen will not work. I have been trying to preorder the new iPhone and when AT&T asks for my Phone number to send a confirmation text, I can’t see what it is because I can’t open the text. It also is the only text that won’t also appear on my MacBook. Is there any way around this I am

On March 4, 2022, my Samsung S8+ Could no longer accept or make a voice call. Data services were okay.  After going to their AT&T store, they informed me that we would have to purchase an AT&T branded phone because the unlocked phone would no longer work on their network. I believe

Is there a download to update my tablet to 7.1.1 not doing it fotA

I used all of my data and my phone is off line. I need more data.

Can I add the mobile data to the quick panel button I have a Samsung galaxy 03s

Filing a claim

I have a IPhone 12 pro, iOS 16.6.1 phone was working fine last night, woke up this am and can't make or receive calls. Shut down x 2 with no change, not in DND or airplane mode.  Need help asap!

Was told my voicemail wasn't working. Called from my wife's phone received a error message. " your call did not go through please try your call again." Reset phone turn airplane mode on and then off. It's a iPhone 8

I would like to switch to at&t from straight talk and I need to know if I can keep my number. I have a galaxy a50 phone.

I switched from Verizon to ATT, but it's been pretty terrible so far. Aside from dropping / horrible call quality (will probably have to buy a booster), picture and videos that my wife never had an issue sending via Verizon, fail constantly with ATT. Maybe 15% make it through. We are on wireless

I just purchased the new Samsung Galaxy smartwatch and I cant even wear it. For some reason the band keeps unlatching and the watch falls off my wrist. Am I doing something wrong?  Also, the battery is draining really fast! Help~

Help. I purchased two apple watches for my kids under my first net account.  One of the watches works fine, the second watch will not load the cellular plan that I purchased. I was on the phone for three hours total today between speaking to customer service rep, and tech-support with both AT&

After updating my phone, the screen is flickering, and 80% of the time the screen is very dim. I noticed that the update was interrupted and failed, for days I haven't been able to update. I factory reset the phone and it has the same message saying the update was interrupted.