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Remote call forwarding

Can I remotely set up call forwarding from my Iphone to a land line? Forgot my phone at home

Questions

12

1

0

One phone not working

We have 6 phones on our plan and only 1 phone is not working. Does anyone know why? AT&T is not helping and the website isn't finding anything other than everyone must be on their website because it is real slow.

Questions

556

1

0

Closed

Trying to report a cell phone outage

We can’t make phone calls or text for about 2 hrs now. It says there isn’t a problem but several other people in our area have issues also. Doesn’t anyone know how to report online since I can’t call?

Questions

6.3K

3

0

Accepted Solution

Can't receive whatsapp verification code

Hi , I can't receive a whatsapp code to setup my whatsapp. I bought the phone from AT&T with an already installed sim card in it. Phone model Samsung Galaxy A14

Questions

22

1

0

Closed

ATT Cell not working in whole neighborhood and 2 mile radius. Cannot get support to realize there's a tower issue

My whole neighborhood has been unable to use our AT&T cell phones for data (doesn't work at all), and voice (barely works) for a few weeks now. I turned in a support request via phone a few weeks ago, and have had no response. This is not an issue with my cell phone, my plan, or any of my nei

Questions

758

10

0

Abilene, Texas

The service has been absolutely terrible for 3 months in Abilene, TX. Getting worse by the day it seems. Cannot send texts, takes forever to load, and half the time shows no service. Frustrating for paying so much a month. Fix your towers and service!!

Questions

157

2

0

Secure Family App issues

I woke up on January 30th to an alert that my subscription was cancelled. Why? I did not cancel!  I had to create a new login and all my information was gone. I can no longer keep track of my elderly parents.  I can not down load the app to their phones because they do not have a smart ph

Questions

23

5

0

App won't load

Call protect app won't load

Questions

15

1

0

IPhone 11 Weak Signal

Will the ATT Wirelss Cell Phone Signal Booster work with my IPhone 11? Can it be returned for a full refund if I'm not satisfied with the results?

Questions

19

8

0

Voice mail

How do u turn off voicemails

Questions

14

1

0

Accepted Solution

Official Solution

Closed

Add a device

This is absolutely ridiculous. I have been able to add devices or lines to my business account for 7-8 years and now all of a sudden I can no longer have the capability to do so and without warning or a courtesy email? If another provider allows me to have this capability I will be moving my 20+ lin

Questions

156

1

0

Beware of IHX Yesmary in San Diego: Not a Real Account Manager - Harassment and Unprofessionalism

We have been facing internet issues for a week, leading to a technician's visit being hindered by the inability to access a crucial room due to a missing key from our leasing office. This led to the involvement of an "Account Manager," Yesmary, who, instead of assisting, attempted to sell us phones

Questions

42

2

Accepted Solution

Official Solution

Acp tablet and phone lost and or stolen

My whole bag was lost or stolen ...can u help me plz

Questions

17

1

0

Att photo storage app not backing up photos

When I go into my att photo storage app it loads and starts to try to backup but never actually does and it is not backing up my photos. I asked about the same issue on here awhile ago and without doin anything it started to work again after almost 5 months of it nit. I’m not sure if ATT can refresh

Questions

22

3

0

Accepted Solution

Official Solution

Not getting 5G phone shows as unknown

I have a Galaxy Z Flip3 5G. I had trouble with it a couple of months ago and they sent a replacement, replacement did not work correctly to they sent another. Since then I have not been able to get 5G signals plus it does not show up under mobile networks. I also notice my phone shows up as unknown

Questions

43

4

0

Closed

My photos

How do I access my photos in the cloud?

Questions

79

3

0

I need my (HBO) Max back. I added a line and it says I don't have an account any more!

I added a line and now it cancelled my account on Max. I waited all week to watch the next installment and couldn't log in.  Then it was too late at night to have anyone help me.  Again tonight I am still told I no longer have an account.  What happened.  I added a line?  T

Questions

28

2

0

Misleading 5G+ coverage

Looking at the ATT coverage map (https://www.att.com/maps/wireless-coverage.html) ATT says that Delaware has is covered in 5G+, but nearly no where I go (within the areas that are covered) can I get the 5G+ connection. I am on an Iphone 14 Pro and fully up to date on software updates. So is the cove

Questions

42

8

0

Reward Card Doesn't Work

I received 2 Rewards Cards a few weeks back for Internet and Wireless services. Lo and behold, they don't work anywhere! And yes, before your silly bot asks if I've activated them and checked my balance, the answer is "yes" to both. I have called the "help" line twice, and both times the "system" wa

Questions

116

8

Active Armor unable to activate - Error Code 13-20-403

I've been unable to activate Active Armor on my iPhone 13 Pro Max for a couple weeks now after a factory reset. I've tried the following: - deleting the app, restarting the phone, downloading the app from the App Store, and attempting to activate - resetting the device without a backup - resetting t

Questions

493

13

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