I'm staying long term at a location near Gig Harbor, WA. I have a strong (at&t) LTE signal on my iphone11. I can call and text (SMS) no problem. However, there is no data being passed at the site. If I travel to another cell coverage area data passes fine. My wife's iPhone11 is experiencing the

I have been an AT&T customer for approximately 2 years. About 2 weeks ago (Friday April 29) I stopped receiving tests from family & friends that have Verizon wireless numbers.  They are able to receive my tests.  When this was discovered I called AT&T for technical support and

Our thoughts are with those impacted by the floods in Libya and AT&T is working around the clock to help keep customers connected to their loved ones, during this difficult time​​.​ ​Please visit​​ ​Libya Flooding​ ​​to learn more about how AT&T is keeping our communities connected.​

I live in Stonewall Oklahoma, there is cell tower in the middle of town and it has lost power. The light quit working and we  can’t get a signal.  I thought I would give it some time and it would be fixed eventually but it’s been like 5 months, it might be safety issue that the lights are

My family app

We have been struggling for quite sometime to have the names reflect correctly on our caller ids in our group plan. How do I go about resolving this issue?

If I join next up how many month should I pay, 54 months totally or 72, and do I need to pay more for the new device or I will get credit for new device.

AT&T is such a big provider of telecom services. It seems silly that they cannot have their plans work outside US while roaming. At least they should have plans to purchase add ons to make it available. I was outside US for a month and I could not login into any of my bank accounts, brokerage ac

I live in MS my friend living in AL often calls me but: My phone does not ring. OR my number is answered by person that will give my number as number being called and claim they have had this phone number for several months.   Also, various people, Doctor offices and businesses call me an

I have been having this issue for a while where there is no way to delay an update after 3 times. I have changed the one setting available to only over wifi, but I was just in a situation where I was using my phone in the middle of a snow storm and my phone just started to update. No wifi or anythin

This is a follow-up to my similar post in May 2023. I recently traveled to Switzerland and once again found IDP to be frustrating (for texting). I'm (once again) looking for advice on whether it's possible to handle this situation better. AT&T's website says you can use IDP to "Access your elig

I have an I-phone 11 Pro. All day at work yesterday, my phone was on SOS only. I tried everything! I'm back in the office this morning and same thing! Another co-worker who is also an At&t member  is experiencing the same issue.  Its one thing to have no service, but it kills my batte

I have a form on my website where I had submissions being sent to my mobile number (ie - [email scrubbed]). This worked for well over a year until it just stopped working in August. I am no longer receiving the texts on my phone when a user submits the form on my website. If someone does uses regula

When I go to the site (https://www.att.com/my/#/rewards) I only see a banner that says AT&T Thanks, but the rest of the page is blank. How can I access my rewards?

Our thoughts are with those impacted by the Morocco Earthquake and AT&T is working around the clock to help our customers stay connected through this difficult time​​.​​Please visit​​ ​Morocco Earthquake​ ​​to learn more about how AT&T is keeping our communities connected.​​ ​​AT&a

I bought my daughter a tablet a little over a year ago. I received this device followed all the activation steps, and this device works under cellular data just like the rest of the devices I have on my account. I recently upgraded my cell phone, and now have been hit with an outrageous charge for a

@ATTMobilityCare I’ve called numerous times to get a watch set up the cellular on my account. I am being charged for cellular service on my watch, but it will not sync. Every time I do this I receive error EDS4022. I’ve called customer service numerous times and they told me it’s an Apple problem.

Hi, I am using an Iphone 13 when using speedtest.com i get a download of 17.92mbps, but an upload speed of .2mbps. My phone goes between 5g and 5G+. What can be done to improve upload speed. My zip code is 48317.

I got a new phone recently. Samsung Galaxy Z Flip 4. My phone is eligible for Active Armor, but after installing it, it doesn't seem to work. When I open the App it goes to a continue screen. When I click continue it says setting up. It immediately leaves the setting up screen and goes back to the c

I believe my visual voicemail was turned off as an act of malice and everyone at 611 plays dumb and claims it's the phone that's the problem. But it isn't because if the carrier controlled feature were a problem with my phone using it with another provider would display the same problem. It did not.