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No internet with full bars

Recently I have been experiencing an issue with no internet or service despite the connection saying 5G+ full bars. I thought it was just my phone being old but I just purchased a new galaxy a14 and it's the same issue. I've had my friends also test there connection and it seems no one can co

Questions

1.6K

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Bring back the old app, PLEASE

Have 4 lines, all are adults. All travel significantly. The only reason I have the app is in the event they are overdue, or fail to respond to calls or texts in a reasonable amount of time I can get a general location. Since the update, the cell tower approximation is way off on all lines. This app

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15

1

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Simple question about international day pass

My father is not phone savvy but I did buy him a cell phone for his trip to Italy for emergencies. I'll add international Pass later just for his trip. I'm trying to make it as simple as possible for him as he is 85 yrs old.  So when he uses his cell phone to call me in the US he need only go

Questions

19

3

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HBO for Life. Notsomuch!

I've had ATT wireless for over 20 years. Yes they promised HBO for Life. Yes I have a grandfathered plan. But now this week I cannot log into Max. Reps are saying that grandfathered plans are no longer eligible for Max. How does that happen? Ungrandfather?

Questions

123

6

Very slow or not working 5G in West LA - LTE a bit better

Hi. The 5G coverage (bars) look fine in West LA (specifically Santa Monica Down Town and Ocean Park) but there is no traffic flowing. I’m having a fully paid business subscription, my wife the most premium unlimited so assume we are not deprioritized. When I switch to LTE only it starts working,

Questions

14

1

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I can't add International Day Pass to my plan

I keep getting this error message when I try to add International Day Pass: "We’re sorry. International Day Pass isn’t available for this device." I don't see any other data or text options available.  Help!

Questions

42

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My other device (an Android phone with no SIM) can't see my Pixel 3a hotspot.

On my Pixel hotspot I have Extended Capability enabled. The other device is a V341U: the WiFi is v802.11 b/g/n; 2.4 GHz. It picks up my home WiFi and other hotspots with no problem. All my other devices (tablets, phones, computer) can see my Pixel hotspot with no problem. I can't figure out why this

Questions

17

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Accepted Solution

Why is att signal so bad in 91364 and 91304?

I live in West Hills 91304 and work in Woodland Hills 91364. I always have signal issues. Yet my friend with T-Mobile doesn’t have problem.  What is the reason?

Questions

20

3

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New tower

Service is terrible in my location, I own land here and would be interested in participating in a tower.

Questions

13

1

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Not getting verification code

I am trying to verify my mobile no in the nike app but i m not getting the verification code.

Questions

241

4

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Verification codes

When an app needs to verify I'm me, they send a code number in a text. The texts aren't coming. Not in any of the apps! Help. How do I fix this?

Questions

52

3

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Verification codes

Hi! Recently changed my Att plan and now not longer receiving sms with verification codes … att support on the phone has no clue. Thank you!

Questions

115

11

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Accepted Solution

Official Solution

Verification code for certain websites

I’m having an issue I’m not receiving verification code for certain websites

Questions

148

2

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Accepted Solution

Official Solution

Not receiving verification codes

I have an iPhone 12 and my partner has an iPhone 13. We are on a family plan together and we both recently stopped being able to receive verification codes.  This happened after we switched out to new SIM cards, due to a service interruption.  The new SIM cards fixed the service issue and

Questions

24K

44

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Accepted Solution

Official Solution

How can I get my call and text logs from 2020 and 2021

I need the call and text logs for a phone line on my account from further back than the system let's me request.

Questions

61

3

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Old phone number

How could I get back my old phone number? I have my old phone and sim card but the phone is broken if that helps. I've tried calling my old number before and it says 'your call cannot be completed as dialed' Edit: I've tried using the old sim on new phone, doesn't do anything either, but make me un

Questions

17

1

Error code: UsageServices-Client-I-1011

I started receiving this code yesterday. What is going on, i can not review my usage summary?

Questions

129

1

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Sudden Change in Cell Service

I have always had great service with AT&T. No qualms.  In the last 2 1/2 months (or so), I have experienced MANY dropped calls (this has never happened to me) and I have 0-2 bars when I have never had issues with bars (I didn’t even have to think about how many bars I had because It was su

Questions

668

3

0

Accepted Solution

Att Unlimited Elite Plan Travel to Mexico

I have an Unlimited Elite Plan and I am planning on traveling to Mexico. Do I need to turn on roaming or will my phone adjust without needing roaming? I know talk, text, and data is included in the plan for in and out of the US with Mexico. I just want to make sure I’m not charged extra fees.

Questions

23

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Accepted Solution

Getting this since last evening Error code: UsageServices-Client-I-1011

Is this a coincidence that you disabled it due to increased web traffic todag for iPhone release? I need to see my data usage and it’s broken. Error code:  UsageServices-Client-I-1011

Questions

1.6K

10

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