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Recently I have been experiencing an issue with no internet or service despite the connection saying 5G+ full bars. I thought it was just my phone being old but I just purchased a new galaxy a14 and it's the same issue. I've had my friends also test there connection and it seems no one can co
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Data & Messaging Features, Internet Tethering
Have 4 lines, all are adults. All travel significantly. The only reason I have the app is in the event they are overdue, or fail to respond to calls or texts in a reasonable amount of time I can get a general location. Since the update, the cell tower approximation is way off on all lines. This app
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Device Features
My father is not phone savvy but I did buy him a cell phone for his trip to Italy for emergencies. I'll add international Pass later just for his trip. I'm trying to make it as simple as possible for him as he is 85 yrs old. So when he uses his cell phone to call me in the US he need only go
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Device Features
I've had ATT wireless for over 20 years. Yes they promised HBO for Life. Yes I have a grandfathered plan. But now this week I cannot log into Max. Reps are saying that grandfathered plans are no longer eligible for Max. How does that happen? Ungrandfather?
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Account Features
Hi. The 5G coverage (bars) look fine in West LA (specifically Santa Monica Down Town and Ocean Park) but there is no traffic flowing. I’m having a fully paid business subscription, my wife the most premium unlimited so assume we are not deprioritized. When I switch to LTE only it starts working,
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Network Coverage
I keep getting this error message when I try to add International Day Pass: "We’re sorry. International Day Pass isn’t available for this device." I don't see any other data or text options available. Help!
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Data & Messaging Features, Internet Tethering
On my Pixel hotspot I have Extended Capability enabled. The other device is a V341U: the WiFi is v802.11 b/g/n; 2.4 GHz. It picks up my home WiFi and other hotspots with no problem. All my other devices (tablets, phones, computer) can see my Pixel hotspot with no problem. I can't figure out why this
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Data & Messaging Features, Internet Tethering
Accepted Solution
I live in West Hills 91304 and work in Woodland Hills 91364. I always have signal issues. Yet my friend with T-Mobile doesn’t have problem. What is the reason?
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Network Coverage
Service is terrible in my location, I own land here and would be interested in participating in a tower.
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Network Coverage
I am trying to verify my mobile no in the nike app but i m not getting the verification code.
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Data & Messaging Features, Internet Tethering
When an app needs to verify I'm me, they send a code number in a text. The texts aren't coming. Not in any of the apps! Help. How do I fix this?
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Data & Messaging Features, Internet Tethering
Hi! Recently changed my Att plan and now not longer receiving sms with verification codes … att support on the phone has no clue. Thank you!
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Account Features
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Official Solution
I’m having an issue I’m not receiving verification code for certain websites
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Data & Messaging Features, Internet Tethering
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Official Solution
I have an iPhone 12 and my partner has an iPhone 13. We are on a family plan together and we both recently stopped being able to receive verification codes. This happened after we switched out to new SIM cards, due to a service interruption. The new SIM cards fixed the service issue and
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Data & Messaging Features, Internet Tethering
Accepted Solution
Official Solution
I need the call and text logs for a phone line on my account from further back than the system let's me request.
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Account Features
How could I get back my old phone number? I have my old phone and sim card but the phone is broken if that helps. I've tried calling my old number before and it says 'your call cannot be completed as dialed' Edit: I've tried using the old sim on new phone, doesn't do anything either, but make me un
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Account Features
I started receiving this code yesterday. What is going on, i can not review my usage summary?
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Device Features
I have always had great service with AT&T. No qualms. In the last 2 1/2 months (or so), I have experienced MANY dropped calls (this has never happened to me) and I have 0-2 bars when I have never had issues with bars (I didn’t even have to think about how many bars I had because It was su
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Network Coverage
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I have an Unlimited Elite Plan and I am planning on traveling to Mexico. Do I need to turn on roaming or will my phone adjust without needing roaming? I know talk, text, and data is included in the plan for in and out of the US with Mexico. I just want to make sure I’m not charged extra fees.
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Network Coverage
Accepted Solution
Is this a coincidence that you disabled it due to increased web traffic todag for iPhone release? I need to see my data usage and it’s broken. Error code: UsageServices-Client-I-1011
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Data & Messaging Features, Internet Tethering