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International calls

My wife has international service on her phone and she is still get charged for calls. What can I do to fix this?

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13

2

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Text from 11112000

I received this text today: Hi, it's AT&T. The California PUC will hold public hearings regarding telecommunications service quality on Dec 6 & 8, 2022. For more information go to www.cpuc.ca.gov/pph Is this from AT&T?

Questions

7.8K

4

Sporadic issue with dropping bars: at home and on the go.

A few weeks ago, my phone lost connectivity to the wireless network, no bars. Couldn't make or receive calls. I was at home. Entire family is on the same plan. No one else had issues. The next day, everything was back to normal; no issues. Today, it started happening again. One minute have 4 or 5 b

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20

8

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SMS filtration

Our business got a new online number to communicate with customers regarding appointment confirmations etc. we applied for and received 10DLC registration.  we are having a problem with many messages not being delivered.   our research is telling us that our number may have been previousl

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24

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How Does One Change Their Display Nickname?

Hello! ~ I've exhausted the AT&T-bots knowledge banks and am still unable to change my display nickname in Yahoo comments after weeks of trying.  Clicking "Yahoo Help" takes me to my AT&T account.  The chat-bot directs me to to select "My Profile," then the phone number associated

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19

4

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Official Solution

Trade in

I upgraded to the new IPhone 14 and don’t feel comfortable mailing in my trade in. I went to a corporate store today and was told by an associate there, she (Krystal @ 635 NW Murray, Lee’s Summit, MO store) couldn’t take the trade ins, and I would have to mail them? This is NOT how it was handled tw

Questions

997

12

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Active armour

I have the system error 13-20-403 when trying to activate the app

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14

1

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Accepted Solution

Be sure you entered the code correctly. (VORCC02)

I just transferred my line from Fi and oh gosh I am regreating it. I never set up a passcode so I can't access my account. I went to an ATT store to set it up but they can't help me, I called support and same story they can't help without the passcode, I have tried the last 4 of my SSN, I have trie

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22

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Sporadically my texts not getting thru to tmobile recipient

My device - at&t provided Samsung 22+ Using Google messaging and do not have it marked to send sms/messages only. Messaging shows I am sending RCS message now. My texts are sometimes not getting to a tmobile customer. Scenarios seen... - group text with 1 tmobile, 2 att customers. I send multi

Questions

566

20

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At&t mobile network not available

Almost everyday, I get the message MOBILE NETWORK not available. I constantly have to constantly reset the network. I have a Google pixel 7. Are there any known issues with the Google pixel 7?

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25

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Accepted Solution

At&t Outrage

I have a business account with AT&T and had to see clients and this outrage caused me to miss money, late to client's homes, and unable to call my client's to inform them of my lateness. This was a great inconvenience for my business.  I think all AT&T customers as well as business cus

Questions

322

13

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Wi-Fi connecting to printers

I'm having issues connecting new printers to my wireless. Are there cetain printers that are compatable with my BGW320-505 modem?

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11

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Want To Have Blocked Numbers Not Leave Voicemail

This should be common sense that blocking means no contact allowed. How do we get blocked numbers completely blocked to also not be able to leave voicemail on android phone? Does Call Protect or Active Armor do that including on numbers chosen and not just spam? If AT&T won't do it are there out

Questions

26

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iMessage Videos Compressed

My wife and I switched to AT&T from Verizon last month, we have the unlimited premium family plan and both have iPhone 14 pros. She sent me a 1 minute video via iMessage while I was off of wifi and the video was pixelated/compressed. She re-sent the video while I was on wifi and it came through

Questions

201

5

Buy a cellphone in US, use overseas permanently?

Buy a cellphone in US, use overseas permanently? Hello. Can I buy an ATT cell phone in US, take it with me to Taiwan and use it permanently there? I really only want to send and rec'v text messages with it, not make or receive calls.

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15

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Why is 5G around Los Angeles so inconsistent?

I always have 3 to 4 bars bars of signal strength, sometimes I will get 500+mbps and sometimes it will be almost zero with no service. Keep in mind I’m at the same location. I will just randomly loose or significantly decrease speed. Happens all over. Some spots I will have 4 bars of 5G signal and c

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15

2

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No service for jeep

Is AT&T ever going to correct the problem with Jeep Wi-Fi? Had service in 2018 when I bought the Jeep but after an update their service disappeared and they have yet to correct the problem.

Questions

25

3

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Accepted Solution

Hotspot does not work with laptop

My wireless hotspot (iPhone 8 Plus) works fine with my iPad (Air Pro), but I get a “no internet” error from my laptop (Dell Inspiron 16 Plus) every time. I have followed the ATT wireless hotspot troubleshooter with no success.

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16

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Damage to my business

For the past two months my phone service has been very shoddy they keep suspending my phone line due to some spam ridiculous (Edited per community guidelines) I finally got that situation fixed but the two months previous my phone only worked for a week this is the phone my clients call me on for wo

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25

1

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visual voicemail not available on new 24Ultra??!!

I tried to get my visual voicemail set up on my new Samsung galaxy 24Ultra and it won't set up. I did some google searches and seems that visual voicemail id not an option on this phone? So you pay $1300,on a new phone(I didn't because I got the $1000 off deal) and an app that allows you access to y

Questions

19

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