Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (56K)

Activity
HBOMAX Subscription cannot be verified

Is anyone else having a problem with HBOMAX? I have the Unlimited plan that has it included.  Has worked no problem up until about a few days ago.  Wondering if it's a just me thing or everyone.  Thanks

Questions

 • Wireless Account

46

9

0

Accepted Solution

Official Solution

Number fraudulently ported to AT&T

Att has enabled criminals to steal my identity and number from another carrier. Myself and the other carrier has spent countless hours in yhe phone with att. Myself 359 called in 2 weeks. And the criminals still gave my property everytime they or Myself have spoken to att we have gotten different (E

Questions

 • Wireless Account

50

2

0

Closed

blocking a range of numbers ????????????????????????????????

so is there any way i can block a range of numbers on my samsung galixy s7 active because im getting spammed by a ton of number starts with 1410 kinda getting annying waking up to like 50 msgs about stupid stuff

Questions

 • Wireless Account

88

3

Email a list of times a phone called me

I need proof for court when I had called a certain number and they called me on my account. My number is [EDITED]. My email is [email scrubbed]. My name is Juicia. I am one of the people that have access to the account. [EDITED per Community Guidelines - removed personal information]

Questions

 • Wireless Account

20

2

0

Accepted Solution

Official Solution

Switching from a family plan to an individual plan while owing on a phone still

Hi! My partner and I recently ended our relationship and I am wanting to come off his phone account. I would like to stick with AT&T and switch to an individual plan. I have a pay off amount for my phone still, but am really not wanting to pay it all off at the moment. I am wanting that balance

Questions

 • Wireless Account

35

1

0

Vehicle wifi connects with no internet?

2020 chrysler pacifica. Purchased annual unlimited plan, devices can connect to the Hotspot, with no internet connection? Help! About to go on a long trip and need the internet to occupy my children. Thanks

Questions

 • Wireless Account

1.9K

5

0

2 years ago started with ATT Bait and Switch Trade Practices, Overcharges/No discounts, Each Rep or Contractor has a different story.

2 years ago started with ATT Bait and Switch Trade Practices, then Overcharge, one phone was never set up correctly unable to use GPS for 1.5 years. This was finally resolved on a car ride from Pa to NC, where I had to request a manager to get them to finally give some form of credit for that lack o

Questions

 • Wireless Billing

40

4

0

Phone got stolen. Need to transfer.

My phone hot stolen while i was in Nashville over the weekend. I need my account transferred to the phone device I'm using now if possible. 

Questions

 • Wireless Account

15

1

0

Accepted Solution

Interchange phones both on installment plan

Hello, I currently have S22 on an installment plan which is receiving credit to net to $0 per month.  I am looking into adding a 2nd line and getting Iphone 14 also on an installment plan for $0 per month.  Is it possible to use Iphone 14 on the first line without losing credit on eit

Questions

 • Wireless Account

20

3

0

international phone service

I talked to someone at 611 before I left and they gave me to activitate my international daily pass for $10/day. I did that once I got to Doha/India but yet I just got a text from AT&T saying I have $100 in international phone charges after just 2 days. I need help fixing the issue.

Questions

 • Wireless Account

13

1

0

My phone number not listed as verification option - I am the account owner

I am trying to log on to my account online and the website wants to send me a text verification code (see below). However, it only offers to send a code to my wife's phone or my 13-year old son's phone. Not my phone. 1. How do I get my phone number listed? 2. How do I take my son's phone off that

Questions

 • Online Account Access

3.3K

14

Accepted Solution

Official Solution

Why is my phone locked

what gives you the legal right to lock my phone and prohibit me from changing providers?

Questions

 • Wireless Account

43

3

0

I need to do an insurance claim please I forgot my login info

My name is Dennis Lopez I forgot my login info and need to do an insurance claim

Questions

 • Wireless Account

10

1

0

Can't unlock the phone

My friend gave me a lumia 1520.I live in china,so i need to unlock the device to use my sim card. When i try to unlock the device,it always tells me:Oops! Looks like we're having network difficulties. Try again later.

Questions

 • Wireless Account

31

11

0

Flip 4 I've been scammed

So I have been a Samsung customer for over a decade..  however I feel as I have been scammed both by att and Samsung.   I've had the flip 4 for one month and the screen has already broken..  not too mention it's crucial my phone be able to handle multiple task at a time.  &

Questions

 • Wireless Account

24

3

0

Firstnet verification was denied and i was moved back to ATT and my number hasn't ported

I was removed from firstnet because my verification was denied. I was with firstnet for over 8 months before they decided to deny me. A firstnet employee tried to move me to ATT.  Now my number won't port and it has been a week.  I continue to be told it will take up to 48 hours.  I

Questions

 • Wireless Account

23

3

0

Closed

International billing dispute

Who can I contact about $1500 over two months for international fees? My daughter didn't understand the making a phone call from the US wasn't covered under the $10/day up to 10 days per month international plan.  It seems unethical to be charged this amount based on confusion.

Questions

 • Wireless Billing

38

14

0

I have reported Fraud and have been denied that is in fact fraud. Who do I call?

I have called the number on the letter 877-844-5594 to only listen to an automated response. I can not get a live person. How do I get this resolved?!

Questions

 • Wireless Billing

14

2

0

OnStar and ATT... are brothers from a different mother?

Have had ATT Wireless account forever (10+ years), I had OnStar $20 for 3 gig DATA ONLY for my car. I never used it, then with others in the car one time, I went over on data and they added 1 gig for $10, then another 1 gig for $10... in a matter of 30 minutes! So I called to cancel the service, and

Questions

 • Wireless Billing

339

5

0

Have had no service for 13 days and no one cares at AT&T

I have been without service for 10 days. I have called and talked to tech support and the Loyalty group and FirstNet and each time I have to explain the whole situation again, I'm on the phone for hours and finally when I reach a manager in the Loyalty group - who are supposed to care and make sure

Questions

 • Wireless Account

39

7

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.