made an order yesterday. Went to check my status and it said I cancelled my order which I don’t do. I just went to check my status 

I had my most frustrating experience with AT&T just now. I was on a call with them for over an hour trying to switch from T-Mobile and bring in 2 lines. After spending an hour the fraud lady comes on the line and says your application is denied without giving any reason. ? I have lived same addr

I keep receiving an error message every time I try to change my plan through the app and on the website. Is there a way to fix this ?

I just upgraded 2 phones and added a line. I was charged $35 activation fee on each of the 3 lines. Since I’ve been with At@t(cilgular wireless) since 2003 can I get those fees waved? I don’t have much to complain about At@t and that’s why I’ve stayed with you. Thanks Dwayne

I see this question is common and I have the same issue. I got the email saying the unlock was approved but no unlock code. I put in a second unlock request like suggested with hopes of an unlock code but guessing it will be the same result as the first attempt. I would appreciate any help please. T

On Jun 9th, we started an account with ATT fiber for our internet home in Oran County, CA. A representative from the AT&T In-Home Experts team by the name Alondra Leyva came to our house to offer us discounted cellphone lines with ATT, which we decided to take (transferring from T-Mobile after b

I'm trying to upgrade a device on my business account, but when I do so I receive the error message "BUSINESS_SMB_SOC_CODE_MISSING" and it just tells me to call.

I get the following when I click "Add a Line" from the business MyAtt: Uh oh! Something went wrongPlease call us at 800.331.0500, so we can help with your order. BUSINESS_SMB_SOC_CODE_MISSING Any thoughts? Thanks, Dave

How do I fix this error? BUSINESS_SMB_SOC_CODE_MISSING

When I hit submit it states uh oh.. and then also references BUSINESS_SMB_SOC_CODE_MISSING this is very frustrating as every time I call it takes forever to get through. This has been happening for a long time, and is very aggravating as it should take less than a minute to upgrade my phone online

Can't complete anything online with out this error code. Anyone know how to correct. Tech support says they are clueless.

Website Error when trying to upgrade phone through business account I have been trying to upgrade a watch through the website for a week now, but it keeps bringing up the same error: Call us or visit a store Looks like you can’t upgrade your device online. Call 800.331.0500 or visit a

I no longer have service with this company. But, when I got a final request for payment, I happen to go through my bill and found that I was being charged for a phone line that had never existed. So, I did my research and went back to the first time this problem was created and sure enough, I was pa

Twice I've signed up for a phone trade-in, and twice AT&T failed to credit my trade-in. Is it just me?

Hello, I have an unresolved issue with porting a number from Straight Talk (AT&T reseller) to a new AT&T line. I have spent many hours between on the phone with customer service and in a AT&T corporate store without success. ST has confirmed that they released the number but the best I

Nov. 2022 i Purchased a phone from ATT with a trade your phone in sales promotion at the time i had an iPhone 14 128 I wanted the iPhone 14 Pro max purple 256 I traded the phone in and paid the difference no contract however the sales rep sold me the same phone just in purple. I explain to that day

Why dont I receive TXT or a phone calls about my bill then you guys just shut off the service in the middle of Day!!! I REGRET LEAVING T-MOBILE NOW ESPECIALLY WHEN YOU CHARGE A  $40 (Edited per community guidelines) RESTORE FEE.

I had a past due amount 235 and change, and my phone is due to be shut off today. I just paid 236 on my debit card. My account is still saying that I owe the past due amount of 235. How long will this take to post? Will my phone be shut off in the mean time? I have had att for 23 years and it has ne

why don't text and call usage details from my apple watch show on my account like my iphone does? none of the texts or calls show on my account if read via my watch instead of my phone.

So….. I trade in my phone 2 years ago for $1000 bill credits for 36 months. I upgrade every 2 years because 1 year is too early and 3 years is too long. I don’t mind paying what is left of the phone balance in order to upgrade but I should not lose my remaining bill credits for the next 11 months. T