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Unable to use my AT&T Global Prepaid Card

I was checking the status of my AT&T Global Prepaid Card by dialing the number on card (800-966-8369) and entering my 10-digit PIN. Unfortunately, I get a recording that says the PIN is incorrect. I called the AT&T Customer Service number (877-288-3404), but I keep getting a busy signal. Is

Questions

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"Free" Galaxy Trade in

Hi @ATTMobilityCare - I recently did the Galaxy trade in. I walked into a store in Feb to discuss the trade in. I left to think about it. Then ordered online, but brought it back to the store for set up. I checked online a month in to verify my trade in applied. The website said the credit could tak

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Att stealing?

I activated autopay but at times nothing is charged...so here i go making the payment for my due bill and 3 days later, autopay takes the same payment from my card?! Now im scrapping to get by, why my att account has a credit of $300...HOW DO I GET MY MONEY BACK??

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Access to AT&T Project One portal

I am having trouble getting help resetting my AT&T Project One password. My username is valid, but when I ask to reset my password it says that I need to enter a PIN, which I can't recall after 3 years.  Can someone provide contact information to reach a human who can help me.  AT&

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phone change

I had a company I phone 11 that took a swim and is at the bottom of the ocean, i have the old I phone 8 from before the upgrade, is it possible to change service back to that phone? if so how?

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Clearing of Tree Branches and Debris Following AT&T Line Installation

I live in Burns, Tennessee. AT&T was out clearing trees and brush for the installation of new lines in the neighborhood approximately 2 weeks ago. As I pulled into my driveway, a gentleman who identified himself with AT&T asked if he could cut down some branches to clear way for the line ins

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unlock device

How to submit more than one request to unlock the device

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unlock device code

(edited as per the community guidelines) I want the unlock code for this imei

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complaint

I am from Yemen and I bought devices from America on the grounds that they are unlocked, but I am facing difficulty in requesting to unlock the lock or requesting codes because our internet is very weak. Is there a way to submit a request for codes via WhatsApp or Telegram

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Company car parked in street

There is an AT&T company car always parked in the street and I would like to know how to report the car.

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Hi, I am new here!

Hope, everyone will be doing well. I was just looking for any specific category to introduce myself. But don't find anything related on this forum. Let me know if there is any specific category on this forum to introduce myself. Thank you!

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Secure remote connection

Hi all! Please advise which method of remote connection to the computer is better to use. This is a new topic for me, I've heard a lot, but I haven't tried it. I want to find the most secure method of connection. I would be grateful for hints!

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AT+T UNIVERSAL CARD

As this card is discontinuing the 30 minutes of free calling time will you offer me a benefit of equal value? I have been a perfect customer using this card for DECADES since it was first issued and the only reason I use it is for to take advantage of the 30 minute calling benefit.  If you do

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Closed

Erroneous emails sent to me by ATT

Every month I receive a "payment received" email from ATT. The email has the correct account number and amount.  The email shows that I paid the bill through Visa.  Problem is, I don't own a Visa card.  Later in the same month, I will receive a different email saying my bill is now a

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Accepted Solution

Official Solution

How do I tag another user on the forums here?

When I want to tag another user in a post to be sure they see it, I've tried using @username but it doesn't become a link (like I've seen when other users tag each other in posts). How do I tag another user on the forums here?

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Billing for lack of service

ATT has left a downed cable in my yard of which I have to move in order to utilize a section of my property over and over again Considering the lack of customer service for my mother with dementia and the threat of collection agencies regarding services that were turned off by my sister last year i

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When will AT&T return to its roots?

Do I remember AT&T, when it was the sole TELEPHONE company, super service, super equipment, very personalized. Then the tech revolution came, they made computers and I had theirs, it was faster than IBM’s. And, added internet “worldnet,” Then it got broken up! Cingular regained the name, but no

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Bring your device compatible

Hi all, I am desperately asking for your help for a Samsung Galaxy S21 FE device I am purchasing unlocked from oversease. The model is SM-G990BLGAATS and I would like to make sure it is compatible to use in the US with at&t 5G network. I looked at the list of compatible devices and not sure if

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Employees Pension Plan of L M Berry & Co

My name is Randy Stiver. I am a former employee of L M Berry and Co. I recently started receiving social security and received a letter from them stating that I may be entitled to a monthly pension payment due to my work employment at L M Berry.  The letter noted the year reported was 1993, th

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Horrible AT&T Driver backs up traffic while playing on his phone.

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

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