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Finished my transition to Brinks last month. I had to leave ATT DSL to get more bandwidth for the higher res cameras, but it all worked out. I’m happy with the product, but will miss the forum here, and the amazing support we got from @ATTDigitalLifeCS Thank you,DTV_123
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• Other
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I have had the ATT Digital Life system for about four months. Overall, I have been pleased with the system. However, the sensor on our front door (the main door we use) just fell off. I called to ask what could be done about this, and the response was that they could send me more double sided tap
Questions
• Device Troubleshooting
Closed
How do I change the battery in my smoke detector? The alarm is beeping every 5 minutes or so.
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• Troubleshoot
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Official Solution
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Is there Temperature sensor only available
Questions
• Device Troubleshooting
If I change over to ATT Wi-Fi and Digital Life from Xfinity will I be able to use my Xfinity equipment with the Digital Life Service? Are they compatible?
Questions
• Device Troubleshooting
Closed
My alarm has a battery backup. That battery will not remain charged. Most recently I had a new battery 3 days and the red notification light came on.
Questions
• Device Troubleshooting
how do i find the serial number for the automatic door lock? Is this lock compatible with another security provider?
Questions
• Learn
AT&T should offer a ‘no-support mode’ after 8/31/2022, at a reduced monthly price. Not everyone is interested in a years-long commitment to a more expensive replacement system, or the need to completely replace a system that has worked OK, if not very well, for most of a decade. Forci
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• Troubleshoot
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Official Solution
Our thermostat seems like it has been set "automatically" since we cancelled our digital life system. Are we not able to set the thermostat ourselves without having the digital life service? If we can set without digital life, how do we do it? We can't even raise the temperature in our
Questions
• Learn
My Digital Life ZTE tablet won't connect to wifi. I cleared/reset it to try to resolve the issue but it still won't connect. All other devices in the household connect; this is the only device that won't. It scans and displays one of two of my networks but after entering the password, the screen say
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• Other
We have a constant beep from one of our smoke detectors-1 long beep every 5-6 minutes. This started after we replaced the batteries. A notice on the key pad now says to replace the battery in that specific detector. We checked to see that the batteries were installed correctly.
Questions
• Device Troubleshooting
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Official Solution
i am thinking of cancelling my service but want to continue using the yale digital door lock. i have alexa. can i make it work with alexa?
Questions
• Other
Closed
During install of the Digital Life system, the tech failed to disconnect power on the HVAC unit prior to attempting install of the thermostat. This caused damage to the transformer and control board in our HVAC unit. Repair cost $850. Attempting to file a claim with AT&T to get reimbursed for the r
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• Other
Closed
Is there a way to increase video recording time past 60 sec?
Questions
• Device Troubleshooting
I was told when I wanted to disconnect my service because I am moving that it could not be prorated. I was assured my thermostat would work .Now, my thermostat won't work. I wanted to end the service on 7/25 , I was told by the representative that your company does not pro rate , therefore I was for
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• Troubleshoot
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Official Solution
I cancel my subscription to Digital Life and they delete via internet the software and configuration of my house; now I have no communication from the keypad and controller. How can I access to the controller to configurate again my house sensors? I understand if I cancel the subscription the moni
Questions
• Device Troubleshooting
Closed
I used to be able to go on my desktop or my iphone & log into Directv.com and use the TV Guide to schedule shows to record. Apparently both those features were taken away. In Directv.com when I click on Guide, it says they are unable to process my request AND I should keep trying! Time to remove
Questions
• Apps & Programs
I recently moved into a house that previously had ATT digital life. When I called, I was told it is no longer available at my address. I need to make some changes to the systems, but do not have the installer codes. How can I retrieve these codes? The custoemr service line was not
Questions
• Troubleshoot