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Does Digital Life get connected to all doors and windows?

Questions

 • Other

44

2

0

Closed

Digital Life Cameras Not Recording

I have 2 Outside Cameras and One Indoor Camera.  All cameras  show live but will not record any motion or snapshots.  Just had tech come out to check  and bring an indoor camera because had an outdoor camera inside.. He checked system did a reset etc etc etc and said all was good and it would take a

Questions

 • Device Troubleshooting

4.4K

13

No notice for digging up front yard

We saw bright red caution flags in our front side yard one fine day. Few days later, crew shows up to dig the area. They then leave the site by placing a wooden plank on dug up space and orange caution cones. It’s been more than 2 weeks and no one has come by to clean this up. The plank and cones ha

Questions

 • Troubleshoot

48

1

0

Yale door lock

How do I add a guest pin to door lock?

Questions

 • Learn

208

1

0

Closed

Digital Life Network Connection

I have a new wireless network and password. How do I update my settings on the Digital Life app?  I tried on-line chat but it keeps telling me my session has expired.

Questions

 • Troubleshoot

46

0

0

Transfer of service

Bought a house with DigiLife equipment. Prior owner called AT&T DigiLife and requested "transfer of account/billing responsibility" to me per AT&T DigiLife's request. I call AT&T DigiLife to activate service in my name. Then they ask me to do the same thing again - have previous owner ca

Questions

 • Other

54

3

0

Accepted Solution

Official Solution

App not working

I have a problem viewing my system thru app.  I can log in for just a second and the app will close right away.  Uninstall and re install app still doing the same.  Talk to 6 different agent and they can’t resolve the problem.  Please help.  Thank you.

Questions

 • Apps & Programs

337

13

0

Generate App Password

I am trying to generate and app password to use on Fetch rewards, but on my account and security tab the only thing it shows me is when I last changed my password. There is no option to generate an app password and it is really annoying.

Questions

 • Troubleshoot

92

1

0

Back door sensor takes lithium 123a not 2032?

Went through solution center to receive type of battery to replace on back door. I purchased the lithium 2032 but when I took off the cover a 123a was there. Do I have an old no longer used sensor?

Questions

 • Troubleshoot

73

6

0

Closed

Transfer of service

Bought a house with DigiLife equipment. Prior owner called AT&T DigiLife and requested "transfer of account/billing responsibility" to me per AT&T DigiLife's request. I call AT&T DigiLife to activate service in my name. Then they ask me to do the same thing again - have previous owner ca

Questions

 • Troubleshoot

46

0

0

DLC battery replacement

I have tried multiple times to order a battery from the app and from my account online and it's not working. Please help! The beeping is driving me crazy.

Questions

 • Troubleshoot

60

1

0

Motion detector

No scans are recorded due motion detection

Questions

 • Troubleshoot

31

1

0

system continues to beep

When we open the front door using the keypad on the lock provided by digital life, the system does not turn off. Instead it starts beeping which we know will trigger an alarm if we don’t manually turn it off. Open the door with the keypad used to turn the system off. What has changed?

Questions

 • Troubleshoot

59

1

0

Accepted Solution

Official Solution

How to Uninstall Digital Life

I just bought a home that has an ATT Digital Life security system installed. The account is not active, and I cannot afford to have the package. The front door has a keyless, keypad entry. It does not work. There is also an outside camera. All of the doors and windows have sensors, and the keypad/co

Questions

 • Other

13.2K

28

0

Window sensor tamper alert

Received a notification that a window sensor had been tampered with. One of my dogs had knocked the sensor off the window.  I replaced the battery and then replaced the sensor back on window.  Got notification in the app that the sensor had been restored.  But my control panel still

Questions

 • Troubleshoot

74

3

0

keypad alert

Keypad is showing door tampered, opened and replace battery. I replaced the battery, reopened and closed the door and the 3 alerts are still showing on the keypad. I tried several batteries. Cannot fix the problems.

Questions

 • Learn

71

3

0

Apple Watch Digital Life App not working

I have the new series 6 apple watch with an apple iphone 12 pro. Everytime I open the digital life app on the watch it says “Not Authorized! Please login to the iOS application with ‘Remember Me’ checked and try again.” i have done this multiple times and it will not login on the watch.  I h

Questions

 • Apps & Programs

87

1

0

Fire Alarm Keeps going off

All of our fire alarms went off this morning and was saying that there was a fire. We went all around the house and there was no fire.  The alarm pad showed nothing.  A few minutes later it happened again and then again.   What do I need to do to keep false alarms from happen

Questions

 • Troubleshoot

76

1

0

Added Nest Thermostat to AT&T digital life

I was able to add my Nest Thermostat to the digital life app today. I logged in the IPad digital life app and clicked on the menu at the top right and selected "Other service and devices" and then it took me to a self connect digital life page. My Nest thermostat was listed there (it is on the same

Questions

 • Other

13.4K

27

0

DLC-200C - do I need it?

We have ATT U-VERSE for TV and Internet (into the house). We have migrated to VIVINT for home security and EERO for (inside the House) WIFI.   Along the way the DLC-200 power was disconnected but everything - TV + security + WIFI - is working fine. I'm thinking that I don't need it and

Questions

 • Other

1.5K

3

0

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