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Activate service for new homeowner

I just moved into a house with all the digital Life equipment installed. How do I simply activate the service?

Questions

 • Other

968

19

0

Accepted Solution

Official Solution

Unable to reset my Digital Life keypad?

I wanted to change my keypad code. I am unable to change and reset the keypad. Help me

Questions

 • Troubleshoot

71

2

0

Low battery alert

My keypad is beeping and flashing replace batteries in the siren. Where is the siren ?

Questions

 • Troubleshoot

90

3

0

Closed

Digital life tax problem

I have been a Digital Life customer for years. Suddenly with my April bill, I am being charged tax, where I never have been before. I have spoke to FOUR people at Digital Life and two via chat and nobody can tell me what changed, or will let me talk to anyone in the accounting department. They keep

Questions

 • Billing & Payments

285

1

0

Accepted Solution

Official Solution

Door open/close alert beeps

Sometimes I really like the 'beep beep' that occurs when you open and close the doors but would like to be able to disable at times.Os this an option???

Questions

 • Apps & Programs

835

3

0

Siren

What does the siren look like? I need to replace the batteries but I can’t locate it.

Questions

 • Learn

50

1

0

water sensors

I have been trying for a year and a half to get a replacement for a defective water sensor. I was told 3 times, including yesterday that they were out of inventory.  A year ago I was given a case number.  Yesterday the rep would not own up to knowing about any previous complaint but offer

Questions

 • Other

104

6

0

Garage door

DigitalLife app reporting a failure with my garage door even though it is closed as commanded.

Questions

 • Troubleshoot

43

1

0

Closed

Electric Bill Increase?

Hi everyone, just troubleshooting a 3x spike in our electric bill...bit of a shock (pardon the pun).  We just have the standard Dig Life package, no cameras or docklocks....but our electric bill had a huge jump.  Has anyone else had this happen?  Just wondering if it is the security system or someth

Questions

 • Billing & Payments

594

4

0

Need a new DLC battery

I am in need of a new DLC battery for our system. Can someone provide assistance with that? @ATTDigitalLifeCS

Questions

 • Troubleshoot

99

1

0

Closed

Thermostat Not compatible

I recently replaces my old builders grade heating/cooling system with a new carrier system. The HVAC technician tried to use my digital life thermostat and it did not work. Is there an upgraded or different thermostat I can use with my digital life system?

Questions

 • Device Troubleshooting

120

4

0

Outside cameras

My outside cameras stopped working via my PC, saying video stream not available. But, they work on my smartphone app. Any suggestions? Thanks

Questions

 • Troubleshoot

74

3

0

ATT email/currently

email messages are showing up in "way too small to read" typeface. Both the list of messages and the messages themselves. My gmail account works normally as do every other app on my internet link... it's ONLY ATT email!  I have a Bellsouth.net internet email address. Any ideas?????? &n

Questions

 • Troubleshoot

61

1

0

Need to stop the system from beeping while I'm waiting for a battery replacement

Need to stop the system from beeping while I'm waiting for a battery replacement

Questions

 • Other

85

1

0

Closed

MONITORING

If I choose to delete the monitoring, do I still have access to view my cameras on my phone and pad?

Questions

 • Troubleshoot

75

4

0

Closed

Digital Life Cameras

I've been a Digital Life customer since they offered the service in St. Louis.  I have 2 exterior cameras installed and they've worked perfectly up until this week.  I have my front door camera set to detect motion and notify me via text message.   I noticed that since the temperatures have gotten e

Questions

 • Device Troubleshooting

3.8K

5

0

Closed

really - 15 days to get a technician out?

2 outside cameras totally not workinginside camera - records, but no live feed - due to low bandwidth and it takes 15 days to get a technician out?totally disappointed

Questions

 • Other

296

2

0

Accepted Solution

Official Solution

Closed

Digital Life cameras. Help please.

When the camera detects motion.. Will it start recording? I was under the assumption that thats what the camera was for. I have a camera outside of my home but it does no good when im asleep and someone comes up to try to break in my car or anything else if it wont record due to detecting motion.. I

Questions

 • Device Troubleshooting

3.2K

1

0

Accepted Solution

Official Solution

How can I get a DLC battery ordered?

How can i get a DLC battery ordered? My digital life app isn't working, called the customer service line - disconnected, tried the auto chat "Autumn" - doesn't work.

Questions

 • Device Troubleshooting

139

1

0

Closed

master code change for yale keyless door lock

how do I change the master code on my yale keyless door lock? I don't have the # symbol. i only have the check mark and the *

Questions

 • Device Troubleshooting

7.1K

5

0

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